This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
To support the daily operations, being hands on during service
To resolve any guest complaints calmly and promptly
Ensure all team members are delivering a great guest experience, whilst upselling where possible
To retain excellent product knowledge of both food and beverage offerings
To seek opportunities to innovate and improve throughout
Support and lead the team with kindness and respect, fostering a culture of respect and inclusivity, ensuring every person is valued, whilst encouraging their development
Maintain accurate records of Health and Safety, Food Safety and orders
To uphold the highest standards of cleanliness
To attend all training and development course as requested
To always represent WSH and John Lewis in a professional manner in your behaviour appearance and knowledge
To carry out any other reasonable duties as required by management
Requirements
To support the daily operations, being hands on during service
To resolve any guest complaints calmly and promptly
Ensure all team members are delivering a great guest experience, whilst upselling where possible
To retain excellent product knowledge of both food and beverage offerings
To seek opportunities to innovate and improve throughout
Support and lead the team with kindness and respect, fostering a culture of respect and inclusivity, ensuring every person is valued, whilst encouraging their development
Maintain accurate records of Health and Safety, Food Safety and orders
To uphold the highest standards of cleanliness
To attend all training and development course as requested
To always represent WSH and John Lewis in a professional manner in your behaviour appearance and knowledge
To carry out any other reasonable duties as required by management
What we offer
Meal on shift
Endless tea and coffee on shift
Enrolment into the WSH pension scheme
Up to 33 days annual leave (plus extra day for your birthday off)
Enhanced maternity, paternity and family friendly leave with length of service
Access to everyday discounts and communication portal
Employee Assistance Programme and qualified Mental Health First Aiders
Cycle to Work scheme
Opportunity to develop and further your career in an exciting company