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We are looking for an organized and proactive Manager or Supervisor who will handle HR task to support daily people operations and administrative functions in Aiea, Hawaii. This role blends human resources, office coordination, front office leadership, and billing support to help maintain a well-run clinical environment. The ideal candidate brings strong judgment, attention to detail, and the ability to improve processes while supporting both employees and patients with professionalism.
Job Responsibility
Create and update internal HR documents, operational procedures, employee forms, and standard workflows to support consistency and compliance
Help maintain onboarding resources, handbook content, and staff training materials while keeping personnel files and training records accurate and secure
Build efficient office processes, track follow-up items, and support scheduling and administrative coordination across daily operations
Guide and support front desk team members through coaching, training, and quality oversight to promote excellent service and dependable execution
Monitor patient-facing administrative activities to ensure smooth arrival and departure experiences, and step in to assist front or back office coverage when needed
Support billing-related tasks such as insurance coordination, payment processing, and workflow improvements that strengthen revenue cycle operations
Assist with resolving issues involving payment tools, practice software, and vendor-supported systems to improve reliability and efficiency
Prepare reports, maintain business records in Google Workspace, and provide general administrative support including supply and inventory coordination
Requirements
At least 2 years of experience in office administration, with added value from backgrounds in human resources, healthcare administration, or practice operations
Demonstrated ability to develop or manage policies, forms, procedures, documentation, or training materials
Strong organizational skills with the ability to handle multiple priorities independently and with a high level of accuracy
Clear written and verbal communication skills paired with a detail-oriented and service-oriented approach
Working knowledge of Google Workspace, including Docs, Sheets, and Drive
Experience supporting onboarding, employee documentation, compliance practices, or staff relations is preferred
Familiarity with medical or healthcare office workflows, billing processes, scheduling, or patient-facing operations is preferred
Previous experience training, mentoring, or supervising team members is preferred