Manager, Workforce Planning & Budget Management Job at Meta (Sunnyvale)

Senior Workforce Planning Specialist

Location

Italy , Sesto Fiorentino, Firenze

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Being able to understand and embrace the IKEA people promise and people planning principles
Good knowledge of the workforce process and how can be executed in the unit
Good knowledge of how to implement plans, according to set budgets, business plan priorities and goals
Good knowledge of paid and worked hours dimensioning at unit level
Good knowledge of determining the existing staffing structure and proposing an ideal to-be contract structure
Good knowledge of unit business drivers and tasks and how they align to meeting and improving the customer experience
Good knowledge about the rights and obligations of workers and employers
Good knowledge of scheduling and time keeping software used in the unit
Good knowledge of legal people planning requirements, IKEA employment standards and adherence
Good ability to communicate clearly and effectively to different stakeholders and lead them to the organizational goals

Job Responsibility

Ensure adherence to IKEA employment standards, local legislation, and union requirements that relate to People Planning
Lead the partnership with department managers to co-create and post schedules on a timely basis, while aligning with the unit’s hours forecast
Apply available tools and relevant data analysis, including staffing structure and employees availability analysis, to secure and improve the people planning process in the unit in coordination with unit HR Team
Collaborate with Recruiting team and HR Manager to ensure vacancies are reviewed against defined headcount
Support the development and implementation of the digital people planning solutions.

What we offer

Structured HR processes to support you in your growth (onboarding, training, coaching sessions, internal recruitment opportunities, etc)
Wellbeing Offering, including an Employee Assistance Program (EAP) that provides you with immediate and confidential support for any concerns related to your daily life
Healthy and affordable food: you will have access to a corporate canteen and will be able to enjoy a complete meal for just over 1€
Employee discount: 15% on the purchase of IKEA products for personal use
IKEA Vouchers for the most important moments in your life (marriage, cohabitation, birth or adoption of a child)
Corporate discounts: you’ll have access to portal dedicated to our co-workers to enjoy discounts for different activities such as travel, leisure, technology and more
Bonuses: we believe that everyone's contribution is needed to achieve (and exceed!) our goals. Every year all the co-workers can be rewarded for how we develop our business together.

Fulltime

Senior Workforce Manager

We are looking for a strategic Senior Workforce Manager - WFM for our Customer O...

Location

Spain , Barcelona

Salary:

Not provided

Yokoy

Expiration Date

Until further notice

Requirements

8+ years of experience with workforce management and customer care operations projects such as improvement of efficiency, quality, costs etc. including experience with outsourced service providers. Ideally from a global BPO environment
Strong understanding of WFM principles and the functionalities of the common WFM tools in the market like IEX, Calabrio, Verint, Amazon connect, Zendesk, Avaya, data suites like Looker, Tableau, etc.
Demonstrated knowledge of customer experience tools and systems including best practices
Strong business acumen with an ability to understand the direction and goals of the business
Strong analytical background - 7 Quality tools, SPC, Hypothesis Testing, Regression Analysis
Strong understanding of forecasting, planning, scheduling and real-time management methodologies
Ability to work independently, anticipate problems and suggest solutions
Ability to communicate effectively, influence and drive change while building rapport and credibility quickly with all levels in the organisation
Fluent written and verbal communication in English

Job Responsibility

Optimize and manage our workforce management framework, including implementation of both short- and long-term forecasting, capacity planning and budget for the global footprint of Customer Care. You will take full ownership of the network on Workforce Management across all the outsources partners
Optimize Planning to execute short- and long term projects, to ensure we are in line with the company growth, Gross Margin, Cost per Booking and Cost to Serve metrics. You will take ownership of all WFM areas
Identify the best billing and operating model for our various lines of businesses to optimise performance and reduce wastage, and to optimize for the seasonality factors and reduce operational effort of the in-house WFM team
Perform quantitative analysis of key process indicators (Demand Drivers, Contact Ratio, CSAT and other metrics) and build business cases to improve Customer Journey and lead comprehensive execution plans for supporting customer experience improvement initiatives. To succeed, you will work with a variety of internal stakeholders, including Marketing & Product
Partner with cross-functional teams to solve problems, ensure productive communication and implementation of processes, and to build a strong operational infrastructure globally
To succeed, you will work closely with our Strategic Finance, Customer Care Operations, Product and external providers to make sure we provide a 7-star experience at optimal cost while accommodating our growth

Fulltime

Head of Workforce Planning and Operations

Head of Workforce Planning and Operations – AELTC Wimbledon. Behind the magic of...

Location

United Kingdom , Wimbledon, London

Salary:

60000.00 GBP / Year

14forty

Expiration Date

Until further notice

Requirements

Demonstrable Experience: Ideally from an events and workforce management background, capable of working in a high energy, fast moving environment
Leadership & Team Management: Proven ability to lead, mentor, and develop teams, including taking charge in management’s absence
Organisational Skills: Skilled at prioritising tasks, managing workloads, and meeting deadlines efficiently
Communication: Excellent verbal and written communication with staff, management, and external stakeholders
Technical Proficiency: Competent with workforce management systems (e.g., Ubeya, Taletfunnl), Microsoft Office, payroll systems, and possesses a commercial mindset
Problem-Solving: Analytical and proactive in identifying issues, implementing solutions, and handling sensitive situations discreetly
Personal Attributes: Attention to Detail: Ensures accuracy, compliance, and adherence to policies
Integrity & Confidentiality: Maintains high ethical standards with sensitive information
Adaptability: Thrives in dynamic environments and changing priorities
Customer Service Orientation: Committed to delivering professional and supportive service to all stakeholders

Job Responsibility

Lead People Operations Team: Manage, develop, and coach the People Ops team
oversee rotas, compliance, and operational excellence
Recruitment & Onboarding: Run high-volume campaigns to attract and onboard thousands of casual team members
Retention & Engagement: Implement initiatives that enhance workforce satisfaction, well-being, and motivation
Talent & Succession Planning: Identify high-potential team members, lead development programmes, and ensure leadership continuity
Resource Planning & Deployment: Align staffing levels with operational demands and optimise workforce productivity
Payroll & Labour Oversight: Ensure accurate payroll and adherence to labour budgets for casual staff
Employee Relations & Communication: Manage HR issues, maintain clear communication channels, and foster a positive team culture
Workforce Analytics & D&I: Use data to inform decisions, track key metrics, and champion diversity and inclusion initiatives

What we offer

excellent benefits including healthcare
wellbeing support
23 days' annual leave plus bank holidays
life assurance
meals on duty
your birthday off
holiday purchase scheme
Aviva Digicare
Medicash (dental, optical, therapy treatments)
24/7 Employee Assistance Programme

Fulltime

Workforce Management Analyst

The Workforce Management Analyst supports store operations by ensuring the right...

Location

United States , Duluth

Salary:

Not provided

Americas Best Contacts and Eyeglasses

Expiration Date

Until further notice

Requirements

4-6 years of experience with workforce planning in retail or multi-unit operations (required)
Four-year college degree or equivalent experience (Required)
Strong knowledge of labor laws, compliance, and retail staffing practices (Required)
Proficiency with WFM systems (e.g., Kronos/UKG) (Required)
Analytical and communication skills to translate data into actionable recommendations (Required)
Ability to work in a fast-paced, cross-functional environment (Required)

Job Responsibility

Analyze workforce metrics such as sales-per-labor-hour, scheduling accuracy, and labor performance
Monitor labor utilization and communication adjustments needed to support sales goals and operational standards
Support weekly forecasting and determine opportunities to align labor demand across stores
Monitor intraweek performance and adherence to schedules and budgets
Identify and respond to staffing opportunities across all stores
Provide real-time updates and recommendations to field leadership
Generate daily, weekly, and monthly reporting at the fleet/region and district level
Analyze workforce metrics such as sales-per-labor-hour, scheduling accuracy, and payroll performance
Provide reporting and insights to senior leadership on workforce efficiency and productivity, identify trends, and recommend process improvements
Maintain and optimize the Workforce Management (WFM) system

What we offer

competitive compensation
health and dental insurance
401k retirement savings with company match
flex spending account
paid personal time off
paid company holidays
parental leave
employee eyewear discount
training programs
access to educational courses

Fulltime

Services Operations Program Manager

We are seeking a Services Operations Program Manager to lead the strategic and o...

Location

United States , Austin; Secaucus

Salary:

117120.00 - 175680.00 USD / Year

AMD

Expiration Date

Until further notice

Requirements

Extensive experience in contingent workforce management, supplier operations, or MSP/Vendor Management Office (VMO) environments
Proven success in managing large supplier networks across multiple geographies
Strong financial acumen and experience with spend forecasting, budgeting, and variance tracking
Excellent stakeholder management and communication skills
Strong analytical, reporting, and data validation abilities
Bachelor’s degree in Business, Supply Chain Management, Finance, or a related field preferred

Job Responsibility

Align contingent workforce strategies with evolving business needs, skills, and locations
Manage transitions to new Managed Service Providers (MSPs) and coordinate supplier changes, including new engagements and exits
Partner with Procurement and business leaders to assess supplier performance, continuity, and financial impact
Support Annual Operating Plan (AOP), Project Budget Alignment (PBA), and Long-Range Planning (LRP) processes
Partner with procurement for bill rate changes, supplier escalations, and performance improvement initiatives
Support sourcing activities by coordinating contingent worker needs across suppliers and countries
Work with procurement to maintain accurate and current Statements of Work (SOWs), blanket POs, and bill rate data
Validate invoices, timesheets, and expenses to ensure compliance with SOW terms and financial accuracy
Partner with IT to support equipment provisioning for contingent workers
Maintain a master database tracking headcount, spend, bill rates, and tenure by supplier and country

Fulltime

IT Project Management Officer

Individual contributor role responsible for the Project and Finance portfolio ma...

Location

Poland

Salary:

Not provided

HSBC

Expiration Date

February 19, 2026

Requirements

Experience with controllership of portfolio/project financials, workforce management and governance analysis
On-hands experience in managing non-financial matrices, financial and non-financial presentations, and core analysis for global portfolios
Experience on working in a matrixed organization handling Business Management/Project Management/Project Finance duties
Expertise in ExCo. ManCo and Top-Level Management reporting exposure along with varied reporting tools awareness and familiarity like Clarity PPM, Discover, BI, Excel and PPTs
Conversant with finance metrics, ability to produce relevant reports and present/explain to senior stakeholders'/steering committees

Job Responsibility

Participate in the daily, weekly and monthly reviews of project financial reports along with summarizing the overall positions for senior management regarding headcounts, rates and position changes
Own budgets, forecasts, and plans with all stakeholders end-to-end along with presenting the summary on regular basis for Executive Committee/Management Committee/Senior management decision making purposes
Work on Annual Technology Budgets, Change the Bank, Run-the-Bank, Manage the Bank cost structures across the stream for controlled governance
Be the primary facilitator for our globally located stakeholders to get through with the procurements, renewals and maintenance, Statement of Works (SOW) of varied nature (software, Hardware, resources etc.)
Execute the reviews on workforce/headcount status and helping with the projections, rates, FTE spreads over the year
Analyse and provide commentaries on the plan, budget, actual usage along with the forecasting for annual portfolio spend of >= USD 60-70 million for large global programs across the board
Accurate control of rolling forecast positions for keeping track with corresponding numbers to be in line at every monthly / yearly cycle
Present the financial metrics to senior management, proactively identifying the causes of variances and defining mitigating steps thereof
Be responsible for closely tracking and managing of different transformational spends like Cost to Achieve (CTA) programs
Report to BM/PM teams in explaining monthly/quarterly/annual positions, finance reporting and contribute to governance forums/steering committees with required data/reports on need basis

What we offer

Competitive salary
Annual performance-based bonus
Additional bonuses for recognition awards
Multisport card
Private medical care
Life insurance
One-time reimbursement of home office set-up (up to 800 PLN)
Corporate parties & events
CSR initiatives
Nursery discounts

Fulltime

SASE Sales Leader

Leads a large or broad function/department within a multifaceted organization. R...

Location

France , Puteaux

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

University or Bachelor's degree, advanced university or Master's degree preferred
5-10 years of sales and progressive management experience
10-15 years of industry experience
Demonstrated results in growing a business or expanding a market
Strategic Sales Planning & Implementation
Budget Management & Cost Optimization
P&L Management
Vertical Industry Acumen
Workforce Planning
Execution Management

Job Responsibility

Accountable for business growth, company market share and revenue increases
Coordinates all company sales activities in the area-of-control
Sets quota and goals for organizations
Develops tactics to generate new sales
Provides input to team on overall sales strategy, cost optimization, and disciplined process management
Ensures optimum sales coverage through direct and partner sales resources and different routes to markets
Develops sales resources and management talent to ensure a pipeline of qualified sales talent to support future growth
Builds lasting, consultative relationships with customer accounts
Proactive change management
Coach and support sales teams and leadership in developing key and/or difficult account opportunities

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Cloud Sales Leader

Leads one or more major functions/departments within a multifaceted organization...

Location

United States , San Jose

Salary:

295000.00 - 631000.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

University or Bachelor's degree required, advanced university or Master's degree preferred
Achieved planned financial results within a business at a region/area, business segment, or industry level
Acted as a sales executive in a global company responsible for sales achievement and operational efficiency
Managed large deal pursuits involving multiple solution components and partners in support
10-15 years experience in multiple sales functions, regions, or business models resulting in broad business knowledge and how to drive a P&L
Strategic sales planning & implementation
Budget Management & Cost Optimization
P&L Management
Vertical Industry Acumen
Workforce Planning

Job Responsibility

Provides leadership to team on overall sales strategy, cost optimization, and disciplined process management
Accountable for business growth and achieves overall metrics
Drives, supports and influences BU business models, go-to-market strategies, and sales/marketing initiatives
Ensures optimum sales coverage through direct and partner sales resources
Develops sales resources and management talent to ensure a pipeline of qualified sales talent to support future growth
Manages complex organizations to achieve results for the company, partners, and clients
Builds lasting, consultative relationships with customer accounts
Coach and support sales teams and leadership in developing key and/or difficult account opportunities
Builds long-term growth strategies
Demonstrates thought leadership by directing the customer's application of technology to new business problems

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Manager, Workforce Planning & Budget Management

Meta

Location:
United States , Sunnyvale

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 24, 2026

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