Manager, Workforce Operations Job at Whatnot (Los Angeles)

Workforce Operations Manager

Help us deliver a better tomorrow. Australia Post is delivering for all Australi...

Location

Australia , Melbourne; Brisbane

Salary:

Not provided

Australia Post

Expiration Date

Until further notice

Requirements

Proven experience in leading Workforce Management teams of at least 10 people within a contact centre environment
Strong analytical and decision-making capabilities in both pre-planned and real-time environments
Ability to interpret service data, identify patterns, and drive continuous improvement based on workforce outcomes
Build trust and engagement through a collaborative leadership style and clear, consistent communication
Ability to set clear goals and support team members in their development to achieve individual and collective success

Job Responsibility

Provide strategic and people-focused leadership across workforce operations
Drive operational excellence across all contact centre channels and brands
Lead through influence, setting clear direction, embedding best practice and empower teams to deliver an exceptional customer experience
Oversee the day-to-day operations of the WFM function across our contact centre
Lead a team of Real-Time Analysts
Foster a high-performing and collaborative culture while ensuring operational and service excellence
Manage workload distribution, maintaining service continuity, and supporting the full workforce cycle
Oversee Optimise routines (0–6 weeks out), including updating additional leave, scheduling exceptions, and balancing workload across functions and brands
Conduct structured pre-day, day-of, and post-day performance reviews to extract insights and drive continuous improvement
Ensure workforce administration processes (e.g., onboarding new employees and temps, rostering, updating records) are timely, accurate, and compliant

What we offer

Focus on work-life balance & flexibility
Career development opportunities
Exclusive discounts through our Post Perks program

Fulltime

State Manager / Senior Operations Manager - Security Services

This role will lead and grow the WA operation, with accountability for security ...

Location

Australia , Perth

Salary:

Not provided

11 Recruitment

Expiration Date

Until further notice

Requirements

Experience in the security industry (essential)
Experience in a senior operations or management role
Experience managing teams across multiple sites
A current WA security licence
Knowledge of security legislation and licensing requirements
Experience with client retention and service reviews
Strong commercial acumen
Tendering or business development experience
A current driver's licence
A current National Police Check, or willingness to obtain one

Job Responsibility

Retain and strengthen client relationships across the WA portfolio
Grow the client base through referrals, networks and tenders
Protect the brand through compliance, incident response and site presence
Lead operational, client service, rostering and support teams
Improve workforce utilisation, service delivery and margin performance

What we offer

Fully expensed company vehicle
Performance related bonuses

Fulltime

Business Operations Associate Manager, Care Operations

Virta Health is on a mission to transform type 2 diabetes and weight-loss care. ...

Location

United States

Salary:

87607.00 - 101698.00 USD / Year

Virta Health

Expiration Date

Until further notice

Requirements

Bachelor’s Degree, preferably in Finance, Economics, Business, or a related analytical field. Advanced degree is a plus
5+ years of experience in business operations, analytics, or a similar role involving process improvement and data analysis. Experience in management consulting or related fields is a plus
Strong analytical skills with proven experience in working with large datasets to drive business insights and decision-making. Advanced proficiency in Excel/Google Sheets and familiarity with SQL and data visualization tools (e.g., Looker)
Demonstrated ability to improve and scale operational processes, with a track record of leading cross-functional initiatives or process improvement efforts
Experience in developing and implementing strategies to drive operational efficiency and improve key metrics such as workforce planning, coach or employee performance, or gross margin
Ability to thrive in a fast-paced, high-growth environment, balancing short-term problem-solving with long-term scalability and continuous improvement
Exceptional communication and presentation skills, with the ability to translate complex data insights into actionable recommendations for leadership and cross-functional teams
Strong project management skills with the ability to manage multiple initiatives simultaneously, from conception through execution
Highly self-motivated with a strong sense of ownership, accountability, and the ability to operate independently and with cross-functional teams

Job Responsibility

Strategic Operations & Scalability: Process Excellence: Continuously audit and improve coaching workflows and patient care delivery model to drive operational excellence
Scaling Strategy: Develop strategies to scale operations, anticipating growth needs and optimizing processes for larger patient volumes, including collaborating with the Product team on automation and workflow improvements
Pilot & Experiment: Design and lead operational experiments. Define success metrics, run pilots, and build the "playbook" to scale successful initiatives
Cross-Functional Bridge: Lead initiatives across Data Science, Product, and Finance to ensure our coaching services are both clinically effective and financially sustainable
Data Analysis & Insights: Performance Metrics: Conduct advanced analysis to define and track KPIs such as coach performance, patient outcomes, and patient retention
Data Visibility: Shape & build dashboards to empower stakeholders to make strategic, data-driven decisions
Investigative Analysis: Own exploratory analyses that identify ways to further boost coach efficiency, member outcomes, and company scalability
Strategic Insights: Translate complex data into clear, persuasive presentations for senior leadership and cross-functional stakeholders to support strategic business decisions

What we offer

Offers Equity

Fulltime

Manager, HR Operations - Early Career Operations

This role leads a critical HR Operations Support function responsible for delive...

Location

United States , Overland Park

Salary:

88400.00 - 159400.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

Bachelor’s Degree plus 3 years of related experience
OR Advanced degree with 1 year of related experience
OR equivalent combination of education and experience
4–7 years in HR Operations, Talent Acquisition Operations, Compliance, or shared services environment
4–7 years of people leadership experience with direct reports
Experience supporting large, complex organizations (20,000+ employees preferred)
Demonstrated experience managing background check programs, I-9 compliance, and immigration processes
Vendor and contract management experience
Experience supporting M&A HR integration efforts
Hands-on experience with Workday ATS and Workday HCM

Job Responsibility

Lead, coach, and develop a high-performing HR Operations Support team
Establish clear performance standards, service-level expectations, and operational governance models
Drive workforce planning and capacity management
Oversee domestic and international background check programs
Govern recruiting compliance practices
Lead enterprise I-9 compliance strategy, audit preparedness, remediation efforts, and process controls
Oversee immigration support processes
Manage end-to-end job requisition operational support within Workday ATS
Serve as data owner for Workday ATS and HCM within scope of recruiting and compliance operations
Lead system enhancements, configuration improvements, and stabilization initiatives

What we offer

Competitive base salary and compensation package
Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Employee stock grants
Employee stock purchase plan
Paid time off

Fulltime

Security Operations Manager

Allied Universal® is hiring an Operations Manager in Memphis, Tennessee. The Ope...

Location

United States , Memphis

Salary:

55000.00 USD / Year

Allied Universal®

Expiration Date

Until further notice

Requirements

High School diploma or equivalent
Current driver's license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events)
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
Minimum of three (3) years of leadership experience in a high-volume workforce environment, preferably in the protective service industry
Work experience in successfully building and developing teams
Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired results
Ability to maintain a profitable book of business by cross-collaborating and utilizing results-oriented problem-solving skills to meet both client and employee growth and satisfaction
Proficiency in web-based applications and computer systems, including Microsoft Office and (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations
Dynamic networking skills displaying a commitment to safety and trust by participating in local community, client and industry events
Basic understanding of financial principles, including budgeting and financial reporting

Job Responsibility

Manage the selection and placement process for new security professionals, including first-line supervisors
design and implement career development and performance improvement plans
evaluate low-performing employees for replacement, upgrade or transfer
Make initial job offers (for new employees) and job transfers (for existing employees) using company forms and procedures, offering rates, schedules and benefits in alignment with post contract requirements
maintain and publish weekly Open Post List and actively manage job openings within division/branch
Create, modify and manage post schedules in WinTeam to ensure adequate coverage at all times
ensure schedules are properly maintained in WinTeam and are updated regularly
Ensure all positions are staffed according to contract requirements and effectively manage branch overtime through proper scheduling and staffing
maintain a qualified, sufficient pool of flex personnel for backfill of vacant positions as needed
Maintain regular proactive contact with Security Professionals to ensure all staff is being effectively utilized, properly trained, and ready for placement as needed. Review “No Hours Report” with branch Human Resource staff on a weekly basis, and disposition employees who are on “active” status with no hours, in accordance with company policies, ensuring no employees remain on “no hours” status beyond 3 weeks

What we offer

Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law
Performance-Based Bonus Opportunity

Fulltime

Operations Manager - Electrical

We are seeking an experienced Operations Manager to lead our Electrical business...

Location

Australia , Perth

Salary:

Not provided

Ertech

Expiration Date

July 23, 2026

Requirements

15+ years of experience in a senior leadership position within operations or project delivery
7+ years of on-site project experience, ideally within the electrical/construction sectors
Tertiary qualifications in a relevant discipline, Masters/Bachelor of Electrical Engineering (essential)
Cert IV Leadership and Development (desirable)
Ability to obtain and maintain a police clearance
MUST hold full Australian working rights

Job Responsibility

Oversee daily operations across multiple construction projects, ensuring work is delivered safely, efficiently, and in accordance with project timelines and budgets
Manage and lead project teams, including project managers, engineers, and field personnel, fostering a culture of accountability, safety, and continuous improvement
Provide leadership and mentoring to project teams, fostering professional development, team cohesion, and a high-performance culture
Develop and implement operational strategies to improve productivity, resource utilisation, and cost-efficiency across projects
Monitor project performance and provide regular reporting to senior leadership on progress, risks, and opportunities for improvement
Ensure compliance with all relevant legislation, regulations, and internal policies, including HSE and quality standards
Coordinate with clients, subcontractors, and stakeholders to maintain strong working relationships and address operational issues promptly
Contribute to tender preparation and business development, leveraging operational insights to support successful bids and secure future project work
Support workforce planning and mobilisation, ensuring the right resources are in place to meet project demands
Drive innovation and process improvements, identifying opportunities to streamline workflows and adopt best practices

What we offer

Discounted Private Health Insurance (HBF & Medibank)
Annual flu vaccinations
Novated leasing options through Paywise
Service recognition and milestone rewards
Employee Referral Program incentives

Fulltime

Executive Operations Manager

The Executive Operations Manager serves as a force multiplier to the Vice Presid...

Location

United States , Dayton

Salary:

Not provided

Altamira Technologies

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent experience
5+ years supporting executive leadership, program operations, PMO functions, business operations, or strategic initiatives
Exceptional organizational skills with demonstrated ability to manage multiple priorities simultaneously
Strong written communication, editing, and quality assurance capabilities
Advanced proficiency in Microsoft Office Suite, including Outlook, Excel, PowerPoint, Word, and Project
Experience coordinating cross-functional teams and managing deliverables
U.S. Citizenship

Job Responsibility

Manage executive priorities, action items, and strategic initiatives on behalf of the VP of Operations
Maintain executive action trackers, decision logs, and follow-up activities
Coordinate leadership meetings, prepare agendas, capture decisions, and track actions through closure
Prepare executive briefings, read-ahead materials, dashboards, and status summaries
Own and maintain the enterprise deliverables calendar across all assigned programs and contracts
Track customer deliverables, contractual requirements, corporate deliverables, and executive reporting requirements
Coordinate inputs from Program Managers, Contracts, Finance, Recruiting, and Operations teams
Conduct final quality assurance reviews for all deliverables, ensuring accuracy, completeness, compliance, formatting consistency, and executive readiness
Ensure deliverables are submitted on time with minimal executive corrections required
Coordinate cross-functional initiatives supporting operational growth, process improvement, workforce planning, and organizational priorities

Fulltime

New

Operations Manager (Owner's Representative)

Randstad has proudly partnered with a major Queensland Government agency to sour...

Location

Australia , Townsville

Salary:

Not provided

Randstad

Expiration Date

July 22, 2026

Requirements

Experience as an Owner's Representative and/or operational assurance lead in a minerals processing commissioning/operating environment, setting standards and decision requirements and influencing outcomes without direct line control
Demonstrated ability to manage third-party operators and drive performance through structured frameworks rather than direct command
Deep understanding of high-risk operational environments, including strict safety protocols like LOTO, permit-to-work, and critical control frameworks
Exceptional stakeholder management skills, with the ability to confidently provide go/no-go recommendations to executive leadership
Secondary School/High School

Job Responsibility

Act as the on-site lead, translating Owner, Contractor, and Customer requirements into clear operational expectations, while verifying third-party operator compliance
Define and maintain the Owner's operational governance and assurance framework for early operations—setting essential controls, reporting mechanisms, and escalation pathways
Drive exceptional performance through governance and structured decision gates, successfully achieving outcomes without direct line management of the operating workforce
Specify minimum standards for safe, repeatable operating practices (e.g., shift handover, permit-to-work, isolation/LOTO, field leadership) and conduct independent, evidence-based reviews
Lead user/campaign readiness governance, establish acceptance criteria, coordinate reviews, and provide critical go/no-go recommendations to the executive team
Provide strict on-site oversight of high-risk work, ensuring critical controls are sustained, and intervene decisively when control performance falls short

Fulltime

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Manager, Workforce Operations

Job Description

Job Responsibility

Requirements

What we offer

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