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We're seeking an experienced Manager, UX/UI Design to lead our eCommerce creative team in delivering exceptional digital experiences across our customer journey. Reporting to the Senior Director, Digital Sales & Experience, you'll manage two direct reports - a UX/UI Designer and Copywriter/Content Strategist - and oversee the work of a talented team of agency creatives, including strategists, UX designers, UI designers, and copywriters. You'll also collaborate closely with cross-functional partners to drive results that balance business objectives with outstanding user experience.
Job Responsibility:
Lead and Develop Your Team
Drive Creative Excellence
Collaborate Across Functions
Master the Product Ecosystem
Navigate Complexity with Agility
Requirements:
2+ years in a creative leadership role within a product organization
Successful frameworks and methodologies you've implemented that improve team performance and output quality
Strong problem-solving abilities rooted in user-centered design principles
Ability to provide strategic content direction and mentor copywriters while understanding the nuances of eCommerce content
Demonstrated ability to partner effectively with product managers, business and sales, and project managers to achieve shared goals
Exceptional organization skills balanced with the flexibility to pivot as business needs evolve
Ability to advocate effectively for your team while translating business needs into creative direction
A power user of Figma design software
What we offer:
competitive medical, dental, vision, and life insurance
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