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As the Manager, User Experience Design, you will play a dual role as both an individual contributor and a people manager. As a designer, you will execute the design lifecycle for one or more software features, creating user-centered experiences that help our customers automate complex business processes. As a manager, you will guide and develop a team of UX designers, assessing their performance against Appian's values and helping them grow in alignment with company needs. This is an opportunity to shape both the product and the people who create it.
Job Responsibility:
Feature Design Execution: Own the end-to-end design process for assigned features, from research and ideation through prototyping, testing, and implementation. Create wireframes, mockups, prototypes, and detailed implementation specifications that guide engineering teams
User Research & Testing: Conduct user research, usability testing, and design validation activities to ensure features meet user needs and business objectives. Synthesize insights into actionable design decisions
Cross-Functional Collaboration: Partner closely with product managers, engineers, and other stakeholders throughout the design lifecycle. Participate in design reviews, sprint planning, and feature definition sessions
Team Leadership & Development: Manage and mentor a team of UX designers, providing regular feedback, career guidance, and performance assessments. Model Appian's values of Intensity and Excellence in your work and interactions
Performance Management: Assess your team members' performance against Appian's values and design standards. Identify areas for growth and create development plans that align individual capabilities with company needs
Design Quality & Standards: Ensure your team's work meets Appian's design standards and contributes to a cohesive product experience. Champion design best practices and contribute to the evolution of our design system
Resource Planning: Work with Product leadership to balance team workload, prioritize projects, and ensure efficient delivery of design work across multiple features or products
Requirements:
7+ years of experience in UX design, with a strong portfolio demonstrating end-to-end design process work
2+ years of people management experience, plus demonstrated leadership of design projects and mentorship of other designers
Proficiency with design tools such as Figma, Sketch, Adobe Creative Suite, or similar
Experience designing for enterprise software or complex B2B applications
Bachelor's degree in Design, HCI, Computer Science, or a related field, or equivalent practical experience
Strong communication skills and the ability to articulate design decisions to diverse audiences
Nice to have:
Be passionate about creating intuitive, user-centered designs that solve complex business problems
Have strong visual design, interaction design, and prototyping skills with a portfolio that demonstrates your craft
Be comfortable balancing hands-on design work with people management responsibilities
Have a genuine desire to develop others and help them reach their potential
Be skilled at giving and receiving constructive feedback with candor and empathy
Understand how to conduct user research and translate insights into design decisions
Be comfortable working closely with engineers and product managers to bring designs to life
Have experience with enterprise software design and an understanding of the software development lifecycle
Be organized and able to manage multiple projects and priorities simultaneously
Embrace Appian's values and have the ability to assess and guide others in living up to these standards
What we offer:
Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires
Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education
Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company
Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more