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The Manager, Upfitting Solutions will own the strategy, process, and execution of how Harbinger vehicles are configured for real-world customer use cases. This role serves as the technical-commercial bridge between our customers, dealers, sales teams, engineering, and external upfit partners—ensuring every vehicle is delivered with the right body, equipment, and configuration based on Harbinger’s specifications and customer needs.
Job Responsibility:
Serve as the primary upfit subject-matter expert for customers and dealer partners
Consult with customers to understand use cases, duty cycles, and operational requirements
Recommend appropriate upfit solutions that align with Harbinger vehicle specs and performance parameters
Support sales teams with technical guidance during the sales process
Define and maintain approved upfit configurations, compatibility guidelines, and best practices
Build scalable frameworks for common customer applications (e.g., delivery, service bodies, refrigeration, utility, specialty builds)
Develop configuration rules, constraints, and documentation to guide quoting and ordering
Work closely with third-party upfitters, body manufacturers, and equipment vendors
Evaluate new upfit partners and solutions for compatibility and scalability
Support partner onboarding and training efforts
Partner with Engineering, Product, and Manufacturing to ensure upfit feasibility
Communicate customer-driven requirements back into product roadmaps
Support homologation, safety, and regulatory compliance where applicable
Build repeatable workflows for upfit selection, validation, and approval
Create internal and external documentation, playbooks, and enablement materials
Support development of digital tools for configuration, quoting, and order management
Track field feedback, warranty data, and customer satisfaction related to upfits
Identify gaps, inefficiencies, and opportunities for improvement
Recommend new standardized solutions based on market demand
Requirements:
6–10+ years of experience in commercial vehicles, upfitting, body equipment, fleet solutions, or related fields
Strong understanding of upfits such as box bodies, service bodies, refrigeration units, liftgates, cranes, racks, specialty equipment, etc.
Experience working with dealers, OEMs, or fleet customers
Ability to translate technical requirements into clear customer-facing guidance
Strong project management and stakeholder coordination skills
Excellent written and verbal communication
Nice to have:
Experience in electric vehicles, alternative powertrains, or emerging mobility platforms
Familiarity with vehicle integration, electrical systems, weight distribution, and load constraints
Experience building standardized product or configuration frameworks
Prior experience supporting enterprise or fleet customers