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Manager Unified Communications & Collaboration Engineer

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NTT DATA

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Location:
Romania , Bucharest

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Unified Communications & Collaboration Engineer will design, implement, and support enterprise voice and collaboration solutions, focusing on Microsoft Teams and Audiocodes SBC. Responsible for the design, implementation, and support of enterprise voice and collaboration solutions, focusing on Microsoft Teams, Audiocodes SBC (including OVOC), VoIP backbone, managed phones, and ATA devices. Ensures high availability, security, and optimal performance of unified communications services.

Job Responsibility:

  • Design, deploy, and maintain Microsoft Teams and voice solutions, including integration with Audiocodes SBCs and OVOC management
  • Manage and support the VoIP backbone, ensuring seamless connectivity between on-premises and cloud telephony systems
  • Provision, configure, and troubleshoot managed phones and ATA devices
  • Monitor system health, conduct root cause analysis, and resolve incidents
  • Collaborate with internal Teams and vendors
  • Maintain documentation and ensure compliance
  • Mentor junior team members

Requirements:

  • Minimum of 7 years of experience in unified communications or voice engineering roles
  • Proven experience with Microsoft Teams, Audiocodes SBCs (Mediant series), and OVOC
  • Strong understanding of VoIP backbone architecture, SIP trunking, and PSTN integration
  • Experience with managed phones and ATA devices
  • Excellent troubleshooting and communication skills
  • Experience with enterprise-scale deployments and troubleshooting
  • Knowledge of Microsoft Teams (Phone system, Direct Routing)
  • Knowledge of Audiocodes SBCs & OVOC
  • Knowledge of VoIP backbone - managed phones & ATA devices
  • Knowledge of Scripting (PowerShell desirable)
  • German speaker

Nice to have:

  • Microsoft Teams Administrator Associate certification (preferred)
  • Audiocodes Certified Professional certification (desirable)

Additional Information:

Job Posted:
February 16, 2026

Employment Type:
Fulltime
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