Manager, UGC Ambassadors Job at Suno (NYC, Boston, Los Angeles)

Job Description

Suno is seeking a Manager of Growth Ambassadors to lead our UGC content programs at scale. In this role, you will be responsible for managing creator ambassador accounts that build awareness, grow adoption, and deepen engagement with Suno amongst a range of audiences. The ideal candidate is a content expert who executes end-to-end creator campaigns, understands best practices across a breadth of social media channels, gets excited to experiment and innovate, excels in a dynamic setting, is analytical and data driven, and is dedicated to driving business results. You have a growth mindset, have great operational systems, and can execute and learn quickly.

Job Responsibility

Manage UGC ambassador programs to create social media content at-scale for awareness and conversion (2k+ videos monthly)
Manage influencer agencies, develop briefs and content strategy, ensure content is performing, and iterate on successful formats
Consistently source new creators and ambassadors for programs, growing volume week over week
Develop and retain ambassadors, and improve ambassador performance week over week
Analyze performance using social analytics tools and optimize for impact
Develop content ideas that leverage Suno’s unique music generation tools
Develop strong intuition and conviction around which ideas we want to focus on that will ultimately lead to user growth and conversion
Champion experimentation: test new content types, platforms, and creator formats
Stay on the pulse of social platform trends and creator economy shifts

Requirements

5+ years experience in scaling creator programs
Proven record of building up creator programs across TikTok, YouTube, Instagram, and Facebook
Strong understanding of creator tools, CRMs, contracts, and analytics platforms
Deep understanding of content creation, social media platforms, and algorithms
Proficient in using Suno (or quickly learning it) to make music and content
Think strategically and also drive forward tactical execution
Exemplary project management skills, with strong ability to juggle multiple priorities and excel in a lean and demanding work environment
Excellent communication skills with the ability to adapt and work effectively with a team

What we offer

Company Equity Package
401(k) with 3% Employer Match & Roth 401(k)
Medical, Dental, & Vision Insurance (PPO w/ HSA & FSA options)
11 Paid Holidays + Unlimited PTO & Sick Time
16 Weeks of Paid Parental Leave
Creative Education Stipend
Generous Commuter Allowance
In-Office Lunch (5 days per week)

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Manager, UGC Ambassadors

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