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The Manager Trainee is responsible for learning the duties of WD Bryant ACE Hardware Store Manager position and developing the skills required for a Store Manager role. Primary duties include delivering Legendary Customer Experience, building the team, driving sales, managing inventory, managing profit and sales, expense control, reducing and managing shrink. At WD Bryant our customer promise is to strive to be the best and most helpful hardware store there is. Without exception, we embody what it means to provide outstanding customer service.
Job Responsibility:
Learning the duties of WD Bryant ACE Hardware Store Manager position and developing the skills required for a Store Manager role
Delivering Legendary Customer Experience
Building the team
Driving sales
Managing inventory
Managing profit and sales
Expense control
Reducing and managing shrink
Recruiting, hiring, developing, evaluating, disciplining, and retaining efficient team members
Creating and fostering a welcoming environment and sense of belonging in the Store
Ensure that the power of diversity, equity and inclusion is experienced everyday
Schedule, organize, and plan daily activities for team members to ensure efficient store operations
Leading team members to ensure the customer has a Legendary shopping experience
Communicate company processes, policies, and directives to team members
Evaluate those processes for effectiveness and coordinate with District Manager to eliminate problems
Learn how to create a desirable work environment through promotions, recognition, and empowerment
Problem solving and conflict resolution for both team members and customers
Learn sales and profit management – accountable for achieving top
Promote a safe and productive work environment
Bank runs for deposits & change
Opening & Closing as MOD
Manage the daily merchandise flow to ensure adequate in-stock and inventory controls
Learn the process of organizing merchandise resets to company specifications on a periodic basis
Implementing and sustaining merchandise presentation by WD Bryant standards
Evaluating a competitive environment and working with Operations and Merchandising teams to ensure quality and performance
Train on daily, weekly, and monthly processing of required paperwork including but not limited to invoices, schedules, product orders and returns, and POs reports
Train to do periodic sales forecasting, payroll analysis and budget review
Train on documentation of team member evaluations and corrective action
Train on managing periodic price changes
Train on communicating inventory needs to buyers and distribution centers
Learn how to work with the buyers, supply chain management, district managers, and distribution centers to solve inventory problems
Learn how to coordinate and conduct special sales events
Train in assisting the District Manager and other Store Managers in solving district issues and support operational needs
Community involvement
Set the tone for and reinforce the mission and values of WD Bryant Ace Hardware and consistently develop the store as the “Employer of Choice”
Learn how to address team member issues and concerns, working with HR team when necessary
Learn how to assess and develop team members for advancement within the organization
Train to be responsible for budgeting and sales forecasting
Learn how to be responsible for auditing store processes
Requirements:
Minimum of 5 years store management experience
Retail experience and/or hardware, expertise in a specific department, Shop services, or tool knowledge is strongly preferred
Supervisory experience preferred
Must be at least 18 years of age
Possess a valid driver’s license
High school diploma, Bachelor’s degree in Business related field preferred
Any suitable combination of education and experience will be considered
Must have valid driver’s license if you drive for company business
Process information and merchandise through system and POS Register system
Read, write, and count to accurately complete all documentation
Freely access all areas of the store including selling floor, side lot, stock area, and register area
Operate and use all equipment necessary to run a store such as a dolly, hand-truck, forklift, computer, and cash register
Move and transfer merchandise generally weighing 0-50 lbs. throughout the store
Work varied hours, days, nights, and weekends as business dictates, plus six days a week during peak seasons in the spring and fall
Work a minimum of 50 hours per week
Stand and walk for long periods of time often up to four hours straight without a break
Travel to other store locations and to company functions
Understanding that you may be asked to relocate within 100 mile radius of any WD Bryant store location
Ability to operate Lift equipment
Nice to have:
Retail experience and/or hardware, expertise in a specific department, Shop services, or tool knowledge
Supervisory experience
Bachelor’s degree in Business related field
What we offer:
One week of PTO as of your date of hire. (Conditions do apply, inquire with District Manager)