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Manager Trainee - Premium Customers

United States of America, Charlotte 47800.00 USD / Year · Job Posted February 20, 2026
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Job Description

Are you driven by a passion for customer satisfaction? Do you thrive in a fast-paced, high-pressure environment? Join us as a Manager Trainee for our premium customers and embark on a dynamic learning journey. Through our structured, hands-on program, you’ll immerse yourself in operations, mastering the skills to enhance financial profitability, operational efficiency, and improve customer satisfaction while leading the teams.

Job Responsibility

  • After completing the 8-week training program, you will transition into a supervisory role, reporting to the Manager - Premium Customers
  • You’ll be responsible for managing the customer experience for our VIP customers, from check-out to check-in, ensuring the highest level of customer satisfaction while maximizing efficiency and profitability

Requirements

  • Recent graduate with bachelor’s or associate degree
  • two years’ supervisory experience preferred
  • Ability to demonstrate strong leadership capabilities, work well in a team environment with a positive attitude, and make independent decisions
  • Strong written and oral communication skills (bilingual a plus)
  • Ability to demonstrate analytical, creative problem solving and organizational skills, with strong attention to detail
  • Valid driver’s license and legally authorized to work in the United States
  • Flexibility to work days, evening, weekends and holidays
  • Willingness to work outdoors in weather conditions with moderate noise level
  • This position requires regular, on-site presence and cannot be performed remotely

Nice to have

One year experience providing high quality customer service in rental car or hospitality

What we offer

  • Competitive compensation plus annual bonus eligibility
  • Company vehicle provided with gas, insurance, and maintenance
  • Paid time off
  • 401K retirement plan with company-matched contributions
  • Access to Medical, Dental, Vision, Life and Disability insurance
  • Eligible to elect other voluntary benefits including Group Legal, Identity Theft, Insurance, FSA, additional life insurance coverages
  • Contribute up to $260 as a tax-free benefit for public transportation or parking expenses
  • Employee discounts, including discounted prices on purchase of Avis / Budget cars
  • Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service, and more

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