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The Team: The Traffic and Purchasing team are responsible for coordinating the movement of orders within the organization, ensuring efficient processes and timely delivery. This includes adapting to changes, optimizing workflows, and providing exceptional customer service. Overall, our goal is to support business growth and create a productive environment by ensuring seamless operations and meeting customer commitments. The Opportunity: In the role of Traffic and Purchasing Manager, you will oversee all aspects of domestic transportation to ensure efficient, timely, and compliant movement of goods. You will be responsible for upholding established logistics protocols and safety standards while optimizing transportation performance and operational workflows. You will provide critical support to the Director of Traffic & Purchasing and the Manager of Purchasing, including maintaining accurate and organized records for the Distribution & Service Center. This role requires a highly organized leader capable of managing multiple priorities, with a strong emphasis on invoice follow-up, reconciliation, and process accuracy. In addition to supporting domestic boutiques, you will collaborate with and provide guidance to the Traffic team in overseeing nonproduct inventory essential to Distribution & Service Center operations. Strong organizational skills, attention to detail, and effective recordkeeping practices are essential to success in this position. This position is based on-site in our Dayton, NJ Distribution & Service Center. About the Role: ...
Job Responsibility:
Lead the coordination of domestic transportation activities, ensuring timely pickup and movement of materials to support boutique and corporate operational needs
Oversee communication and issue resolution with FedEx and other carriers, including reroute management, service escalations, and shipment status investigations
Ensure timely financial compliance by directing weekly follow-ups on outstanding or unbilled shipments and identifying gaps in billing processes
Maintain and manage comprehensive shipment and invoice tracking logs, ensuring full accuracy and reconciliation across all transportation activities
Support Traffic Director and Customer Service in filing claims for all theft/damage
Provide coordinated assistance to ensure claims are submitted accurately, completely, and on time
Maintain log of claims to ensure value of loss is tracked
Oversee a centralized tracking log to monitor claim status, reimbursement progress, and total loss impact
Assist in tracking and reporting KPI's
Maintain and enforce effective filing and record-management systems to ensure accuracy, compliance, and accessibility across traffic operations
Proactively communicate operational issues, risks, and updates to the Director of Traffic & Purchasing and the Manager of Purchasing & Budget Analysis, providing clear insights and recommended actions
Support the Dayton Traffic Team by overseeing general office and administrative tasks as needed, ensuring organized, efficient systems, including signage creation, document maintenance, and workflow support
Provide administrative support to the Dayton Traffic Team by assisting with various office tasks
Partner with Traffic leadership to establish and maintain proper labeling, documentation, and organization of all non-product project materials
Coordinate and manage the transportation, handling, and delivery of materials supporting project timelines and operational objectives
All other duties as assigned by their immediate manager or departmental Director
Requirements:
3-5 years of hands-on managerial experience supporting and enhancing operational workflows within Distribution and Service Center Operations
Bachelor's Degree preferred
Lead a team with different areas of expertise
Ability to collaborate, communicate, motivate, and support a team promoting mutual respect
Excellent communication and strong organizational skills
Solid understanding of budgeting with the ability to use sound judgment
Warehouse Management System experience
High attention to detail
Proven ability to meet both short- and long-term deadlines
Strong proficiency in Microsoft Office, including PowerPoint
Strong written, verbal, and presentation skills
Ability to work independently, develop solutions, and achieve goals with minimal supervision
able to work well under pressure
Strong computer and technical skills
Flexibility to work a schedule that meets business needs, including extended hours during peak holiday periods and weekends
Ability to lift up to 50 lbs.
What we offer:
Commission and bonus incentives based on sales performance
Medical, Dental, Vision
Life Insurance and Disability
Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time)
Paid Parental leave and transition time
401(k) and Roth Retirement plan with company matching and profit sharing
Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance
Product discount and EAP resources
Access to Calm App, Health Advocate, Family Building Support and more