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Manager Technical Analyst

India, Hyderabad · Job Posted April 16, 2026
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Job Description

The responsibility of the right candidate will be to assist with reviewing, analyzing and testing proprietary agency services platform requirements which would be requested by the operation teams across all AD offices. The successful candidate will be reporting to the agency technology product owner.

Job Responsibility

  • People management responsibilities
  • Providing technical leadership, guiding teams, and overseeing solution delivery
  • Act as a key person in the delivery of agency services project initiatives
  • Attend and keep log of workshops to gain an understanding of system & user requirements
  • Act as the link between Operations and IT teams to assist on gathering business requirements needed for system modifications, enhancement and implementations
  • Write project documentation (specifications, test plans, user guides)
  • Ensure users adoption of the projects by providing training and monitoring the users' acceptance
  • Act as a first level of support when needed
  • Work closely with the agency technology product owner and escalate any issues or concerns

Requirements

  • Bachelor’s degree in accounting, finance or engineering
  • 8+ years of Technical Analyst experience
  • Proactive learning style, highly inquisitive and curious attitude, and excellent track-record of solving complex problems with focus and determination
  • Familiar with Software Development Life Cycle
  • Advanced knowledge of programming languages like SQL and data integration solutions
  • Enjoys working with both business and technology professionals
  • Highly capable of working both independently and collaboratively within a dynamic team environment
  • Experience acting as a liaison or interface between business users and technology team is preferred
  • Experience with business intelligence and data analytics a plus
  • Advanced Excel skills a plus

Nice to have

  • Experience acting as a liaison or interface between business users and technology team
  • Experience with business intelligence and data analytics
  • Advanced Excel skills

What we offer

  • Support for professional accreditations such as ACCA and study leave
  • Flexible arrangements, generous holidays, plus an additional day off for your birthday
  • Continuous mentoring along your career progression
  • Active sports, events and social committees across our offices
  • 24/7 support available from our Employee Assistance Program
  • The opportunity to invest in our growth and success through our Employee Share Plan
  • Plus additional local benefits depending on your location

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