Manager, Supplied Services - GCOO, HSBC

HSBC

Location:
Hong Kong, Kowloon City

Category:
-

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Company Secretarial function leads, develops and manages corporate governance throughout the Group. As principal advisors to the boards of directors on corporate governance matters, the team also holds responsibility for establishing and managing stock exchange listings; directing and managing shareholder meetings and equity raisings, and representing Group interests in the development of laws and regulations.

Job Responsibility:

Managing daily operations across document archive and storage, mailroom, scanning, and courier services
Overseeing performance of vendors providing various services, including monitoring SLAs and service quality
support vendor evaluation, contract renewal, and procurement process with local and global procurement
Managing and leading the team to ensure optimal performance and collaboration across all functions
Identifying and addressing operational risks, ensuring full compliance with internal policies and regulatory guidelines
Supporting business continuity by maintaining efficient workflows and minimizing service disruptions
Driving continuous improvement initiatives to enhance service efficiency and operational effectiveness

Requirements:

Strong skills in overseeing vendor performance, including monitoring service level agreements (SLAs) and ensuring high service quality
Experience in vendor evaluation, contract renewal, and procurement processes is essential
Deep understanding of compliance requirements and risk management practices
Experience in supporting audits and regulatory reviews related to document and archive processes
Familiar with TPEM, Helio and other related risk control system
Excellent coordination and communication skills to work with business and support teams, ensuring the smooth and secure handling of documents and mail
Strong communication skills are necessary for effective collaboration
Experience in operations management is a significant advantage
Aptitude for identifying and addressing operational risks while ensuring full compliance with internal policies and regulatory guidelines
Experience in maintaining efficient workflows and minimizing service disruptions to support business continuity

What we offer:

Continuous professional development
Flexible working
Opportunities to grow within an inclusive and diverse environment

Additional Information:

Job Posted:
June 18, 2025

Expiration:
July 02, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Manager, Supplied Services - GCOO

HSBC

Location:Hong Kong, Kowloon City

Category:-

Contract Type:Not provided