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Join Amgen’s Mission of Serving Patients. At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
Job Responsibility:
Support end-to-end study delivery resourcing across clinical programs and countries
Contribute to forecasting, recruitment, resource allocation, deployment, and Full-Service Provider (FSP) oversight
Develop, maintain, and continuously improve reusable, automated reports and dashboards to track resource capacity, utilisation, and allocation trends
Leverage AI, analytics, and visualisation tools to identify patterns, predict resourcing needs, and flag potential risks or inefficiencies
Summarise analysis into concise, actionable insights
Serve as the single point of accountability for managing resource allocations at a program level
Effectively prioritize allocation of resources when competing demands arise
Continually horizon scan and collaborate closely with SDRM colleagues to manage upcoming resourcing risks & challenges
Manage complex or sensitive allocation situations diplomatically
Partner with HR and Talent Acquisition to manage the hiring process
Support the development of hiring plans and analysis
Manage Work Request Forms and the associated process
Manage the FSP quality oversight process
Support FSP FMT meetings through the analysis of performance measures and quality control checks
Partner with our full-service provider (FSPs) to ensure we fulfill program teams’ complex and evolving resourcing needs
Build strong, collaborative, supportive relationships with SDRM colleagues
Serve as a trusted partner to Program & Country Resource Points of Contact
Build strong, collaborative relationships with FSP partners
Support continuous improvement in resource management processes, tools, and systems
Contribute to the development of playbooks, training programs, and knowledge-sharing platforms
Requirements:
Doctorate degree
Master’s degree and 2 years of clinical execution experience
Bachelor’s degree and 4 years of clinical execution experience
Associate’s degree and 8 years of clinical execution experience
High school diploma / GED and 10 years of clinical execution experience
Nice to have:
5+ years of experience in the life sciences industry, including 3+ years of biopharmaceutical clinical research experience
Understanding of clinical trial processes and operations
Experience working with or overseeing external vendors and service providers
Strong analytical, communication, and stakeholder management skills
Experience collaborating across global, cross-functional teams
What we offer:
Total Rewards Plan
Retirement and Savings Plan with generous company contributions
Group medical, dental and vision coverage
Life and disability insurance
Flexible spending accounts
Discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans and bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible