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Randstad Logo Randstad · Education

Manager - Student Services

Malaysia, Seremban 10000.00 - 12000.00 MYR / Month · Job Posted June 04, 2026
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Job Description

We are representing a university in Malaysia to look for a Manager in Student Services. Established around 30 years, the institution has evolved into one of the country's oldest, most respected, and private contributors of medical professionals to the national healthcare system. The university is a dedicated healthcare institution renowned for academic excellence, rigorous practical training, and globally recognized qualifications.

Job Responsibility

  • Lead, coach, and inspire the Student Services team to achieve operational KPIs, while developing strategic work plans that align with broader institutional goals.
  • Analyze student needs to architect proactive strategies, wellness initiatives, and responsive, student-centric interventions that elevate overall engagement and retention.
  • Optimize departmental efficiency by designing, reviewing, and continuously upgrading operational workflows, policies, and service standards.
  • Provide strict oversight for student database management, ensuring meticulous record accuracy, absolute confidentiality, and total compliance with institutional audit requirements.

Requirements

  • Bachelor's Degree in Business Administration, Management, Education, Psychology, Public Administration, Student Affairs, or related discipline. Master’s is an added advantage.
  • Minimum 8-10 years of relevant experience in Student Services, Student Affairs, Higher Education.
  • Strong leadership and people management skills.
  • High level of professionalism, integrity, and accountability.
  • Proficiency in Microsoft Office applications and student management systems.
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