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Manager, Strategy & Operations - Commerce Platform New Verticals

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DoorDash

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Location:
United States , Seattle ▼

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

136000.00 - 200000.00 USD / Year
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Job Description:

DoorDash is revolutionizing the delivery experience for merchants and customers by offering the next generation of fulfillment services. We’re looking for someone to join the Commerce Platform New Verticals team to rapidly scale our next big bet. The Manager, Commerce Platform Strategy & Operations will build the roadmap for how our product stands apart in the market. You will call the shots on how we distinguish our service experience against our competitors and drive growth within our partnership portfolio.

Job Responsibility:

  • Lead a team of ICs on high visibility, cross-functional projects to address our most unique and challenging questions
  • Develop the product strategy to grow a high-potential offering within a high-growth business, with a focus on Merchant and Customer Experience
  • Build hands-on the processes, tools, and connections to achieve that growth
  • Get to the lowest level of detail
  • Have a deep understanding of how our business operates, and use that to scale
  • Collaborate with Merchants and across Product, Business Development, Operations, Engineering, and more to build out the next differentiated product offering
  • Analyze complex data sets paired with partner team feedback to provide insights and recommendations to our leadership
  • Propose new service offerings, build business cases, design implementation strategies, scale new services across the network, and drive adoption
  • Work cross-functionally with product, engineering, operations, and business development

Requirements:

  • 6+ years of experience
  • Experience in consulting, strategy & operations, or product management at a tech, retail/ecom, or logistics company
  • Experience in a complex or high-growth environment required
  • MBA preferred
  • Experience managing a team
  • Self-starter with an entrepreneurial mindset
  • Able to take ownership of ambiguous opportunities and build structured product and service strategies from scratch
  • Comfortable identifying gaps in the market, dreaming up creative solutions, and turning ambitious ideas into operational reality
  • Talent for summarizing complex problems and translating high-level goals into actionable plans
  • Resourceful and can engage other teams and resources to independently figure out answers to nebulous questions
  • Oscillates easily from strategic considerations to tactical execution
  • Energized by a difficult problem
  • Displays extreme ownership across every workstream while ruthlessly prioritizing what will actually move the needle
  • Maintains a careful balance between attention to detail and swift execution
  • Operates comfortably in ambiguous environments while maintaining a strong bias for action
  • Communicates precisely dependent on audience and level of detail necessary to share
What we offer:
  • 401(k) plan with employer matching
  • 16 weeks of paid parental leave
  • Wellness benefits
  • Commuter benefits match
  • Paid time off
  • Paid sick leave
  • Medical, dental, and vision benefits
  • 11 paid holidays
  • Disability and basic life insurance
  • Family-forming assistance
  • Mental health program
  • Equity grants

Additional Information:

Job Posted:
April 11, 2026

Expiration:
May 31, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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