Manager - Strategic Learning & Knowledge Consultant Job at Capital One (McLean)

Senior Manager - Learning & Knowledge Measurement & Technology Project Manager

The Senior Manager is a strategic leader responsible for redefining how we quant...

Location

United States , McLean; Plano; Chicago; Richmond

Salary:

161500.00 - 202800.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

High School Diploma, GED, or equivalent certification
At least 5 years of experience in learning technology
At least 5 years of experience in project management or program management
At least 5 years of experience in client consulting
At least 3 years of experience in people leadership

Job Responsibility

Develop and execute a comprehensive measurement framework to evaluate the effectiveness of learning programs and knowledge base health
Define and lead the multi-year learning technology strategy
Build and oversee a robust reporting ecosystem that provides real-time visibility into agent knowledge gaps and the ROI of training initiatives
Partner closely with strategy and operations leaders, workforce management, and product teams to align learning technology investments with business goals
Provide strategic leadership and creative vision for the function
Establish and monitor key learning performance metrics to measure and enhance business impact

What we offer

performance based incentive compensation (cash bonus(es) and/or long term incentives)
comprehensive, competitive, and inclusive set of health, financial and other benefits

Fulltime

Learning and Development Manager/ Assistant Manager

Location

Salary:

Not provided

Cyfuture

Expiration Date

Until further notice

Requirements

PG / MBA with minimum one year of relevant experience into Learning & Development and Campus Onboarding, Campus Connect for a Technology / IT / ITES/ Management Consulting Organization
Extensive experience in designing and delivering Corporate training programs
Knowledge of effective learning and development methods
Proficient in MS Office and Learning Management Systems (LMS)
Strong stakeholder management skills
Strong organizational, critical thinking and communications skills
Attention to detail and good judgement
Must be Positive, Dynamic and Energetic

Job Responsibility

Handle end to end Campus Onboarding Program
Collaborate with Senior Management, Leadership & HR to assess training needs across various departments and roles
Identify and analyse organizational needs through assessments, performance evaluations, and feedback from various sources
Use surveys, interviews, and job analysis to identify skill gaps and areas for improvement
Design, curate, and implement comprehensive training programs, including workshops and seminars both for new employees and ongoing skill development, that align with the organization's strategic goals
Conducting training sessions and workshops for employees, either in-person or through virtual means, ensuring that the content is engaging and informative
Monitor and Evaluate the effectiveness of training programs and modify them through various assessment methods, making necessary adjustments for continuous improvement
Assess the success of development plans and help employees make the most of learning opportunities
Establish process and procedures to enhance the learning ecosystem and learner experience
Evaluate and measure the effectiveness of learning journeys on an ongoing basis and make necessary fine tuning to address business needs

Manager, Learning and Development

The Learning and Development (L&D) team within Human Resources seeks to deliver ...

Location

United States , Saint Petersburg

Salary:

Not provided

Raymond James

Expiration Date

Until further notice

Requirements

Bachelor’s in Human Resources Management
6 to 10 years of general experience
Strong understanding of talent development and learning and development best practices
Knowledge of adult learning theories
Knowledge of learning and development research, trends and best practices
Knowledge of business process improvement
Knowledge of financial services industry preferred
Experience designing, developing and modifying content, presentations, participant guides, learning materials, job aides, etc.
Facilitation and coaching skills
Strong project management skills and attention to detail

Job Responsibility

Design, develop, assess, recommend, create, and implement learning & leadership development programs, processes, tools, resources, and solutions
Provide input on the strategic direction of learning and development programs and initiatives
Facilitate virtual or face-to-face workshops and leadership programs
Collaborate with stakeholders, learning departments, LMS administrators, external vendors, and other teams to optimize the learning experience
Monitor feedback, evaluate the impact and effectiveness of learning solutions, and communicate results and recommendations
Develop and improve learning processes
Perform external research and benchmarking on learning trends, priorities, and initiatives
Support key learning initiatives and activities within Talent and Learning
Build strategic partnerships and relationships with vendors
Partner with outside consultants and negotiate cost-effective programs

Fulltime

Associate Strategic Consultant

Airship’s Strategic Services team partners with some of the world’s most recogni...

Location

United States

Salary:

65000.00 - 73000.00 USD / Year

Airship

Expiration Date

Until further notice

Requirements

1–3 years of relevant professional experience (e.g., project work in marketing, communications, consulting, or related fields)
Strong written, verbal, and interpersonal communication skills and a foundational knowledge in compelling presentation and visual storytelling
Basic understanding of owned marketing channels (email, mobile, web, SMS) and familiarity key customer experience principles
Able to collaborate effectively with diverse teams (account management, technical, support, product, and marketing)
Maintains focus and manages priorities effectively in a dynamic environment
Curious and customer-focused mindset, proactively asking questions and connecting project inputs and ideas for actionable solutions
Familiarity with, or openness to learning, AI tools and large language models (LLMs) to enhance research, content creation, presentation development, and customer experience mock-ups

Job Responsibility

Support Diagnosis and Discovery: Conduct preparatory research and gather information (e.g., brand/channel audits, market insights, competitor analysis) to support discovery phases led by senior consultants
Methodology Application: Apply a growing understanding of marketing channels, segmentation, and communication strategy to project tasks
Documentation Support: Prepare and refine internal and client-facing education and presentation content and materials
Project Execution: Own discrete project tasks or sub-workstreams, ensuring timely and accurate completion, and developing your time and project management skills
Presentation Development: Contribute to the creation of presentations, proposals, knowledge assets, and structuring data and narratives for internal and client content, workshops, or strategy sessions
Platform Proficiency: Develop proficiency with Airship’s User Interface (UI) to contribute actionable recommendations and translate complex customer use cases into live campaigns
Data Collection and Organization: Identify data needs, gather, and organize client performance and campaign data that underpin strategic recommendations
Basic Analytics Application: Apply native platform analytics and external tools (e.g., Excel, reporting dashboards) for data analysis, integrating project outputs and broader market trends to uncover strategic insights for client projects
High-Impact Reporting: Generate and present data and insights in a clear format and simple narrative that contributes directly to impact measurement and reporting to secure customer buy-in and drive recommendation adoption
Internal Communication: Actively collaborate and communicate with Strategic Consultants, Technical Consultants, and Account Managers to ensure cross-functional alignment and smooth project delivery

What we offer

Equity offered
Robust benefits package as part of Total Rewards approach to compensation

Fulltime

Strategic Account Manager

Location

United Kingdom , London

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Significant b2b solution sales experience, with a consistent track record of meeting and exceeding sales targets
A background in Business Intelligence, Data, SAAS or Consulting is highly desirable
Demonstrable experience in renewing and growing a book of high value accounts
Proven ability to execute market and client mapping exercises
Skilled in new logo acquisition, comfortable prospecting through to close
Exceptional communication skills, able to build rapport and influence stakeholders of all levels
A natural problem solver who proactively addresses opportunities and challenges
A highly commercial approach and mental agility when responding to complex client needs and negotiations
Self-motivated with desire for continuous learning

Job Responsibility

Managing and developing a high-profile book of accounts, acting as a trusted partner to ensure client needs are exceeded, and revenue targets are achieved
Leveraging deep relationships within key accounts to identify and generate cross and up-sell new business opportunities
Developing robust account plans, highlighting risks and opportunities to sales leadership and executing on strategies to address challenges
Driving new business opportunities within a prospect list of future target accounts, generating leads and building relationships that drive new logo acquisition
Partnering with stakeholders across Consulting, R&A, Customer Success and wider sales teams to deliver solutions and ensure excellent customer experience from prospecting through to delivery
Utilising strategic insights and a deep understanding of client needs to produce professional and compelling material to support sales activities
Growing your personal brand as a thought leader and market/industry expert, leveraging this knowledge to advance organizational goals
Keeping abreast of relevant competitive offerings, understanding both their strengths and weaknesses, so that the USPs of GlobalData can be effectively positioned in comparison to incumbent suppliers
Maintaining the accurate use of GlobalData systems, tools and processes, actively pursuing opportunities for continuous improvement
Contributing to the culture of sales excellence, demonstrating a commitment to accountability, proactivity and customer obsession

Fulltime

Strategic Account Manager

We are seeking highly motivated and experienced business & account development p...

Location

United States , New York City

Salary:

120000.00 - 140000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Significant B2B solution sales experience, with a consistent track record of meeting and exceeding sales targets
A background in Business Intelligence, Data, SAAS or Consulting is highly desirable
Proven experience selling into enterprise Industrial (oil, gas, energy, etc.) companies
Proven ability to execute market and client mapping exercises
Skilled in new logo acquisition, comfortable prospecting through to close
Exceptional communication skills, able to build rapport and influence stakeholders of all levels
A natural problem solver who proactively addresses opportunities and challenges
A highly commercial approach and mental agility when responding to complex client needs and negotiations
Knowledge of MEDDIC sales methodology is desirable
Self-motivated with desire for continuous learning

Job Responsibility

Driving new business opportunities within a prospect list of future target accounts, generating leads and building relationships that drive new logo acquisition
Developing robust account plans, highlighting risks and opportunities to sales leadership and executing strategies to address challenges
Partnering with stakeholders across Consulting, R&A, Customer Success and wider sales teams to deliver solutions and ensure excellent customer experience from prospecting through to delivery
Utilizing strategic insights and a deep understanding of clients’ needs to produce professional and compelling material to support sales activities
Growing your personal brand as a thought leader and market/industry expert, leveraging this knowledge to advance organizational goals
Keeping abreast of relevant competitive offerings, understanding both their strengths and weaknesses, so that the USPs of GlobalData can be effectively positioned in comparison to incumbent suppliers
Maintaining the accurate use of GlobalData systems, tools and processes, actively pursuing opportunities for continuous improvement
Contributing to the culture of sales excellence, demonstrating a commitment to accountability, proactivity and customer obsession

What we offer

High growth, ambitious environment that offers unlimited opportunities for success
Tailored training and development plans, including LinkedIn Learning and ongoing Learning and Development opportunities
Competitive base salary plus OTE and attractive, uncapped commission structure
Generous PTO policy
Health, Dental and Vision insurance
Pet Insurance
Company sponsored Life insurance, AD&D, STD, and LTD
Maternity and Paternity leave
401k Match
Corporate gym rates

Fulltime

Senior Strategic Partner Manager

This fast paced and high-impact role requires a great level of complex problem-s...

Location

United States , New York, San Francisco

Salary:

144000.00 - 216000.00 USD / Year

Patreon

Expiration Date

Until further notice

Requirements

BA/BS degree or higher
7+ years in customer success, partnerships, or partner/account management, accountable for the success of existing customers, long-term ongoing 1:1 relationships, and revenue retention/growth in a B2B2C or B2B SaaS environment
4+ years in the creator space influencing creator success, ideally with podcasts, video, or music creators
Excellent communication and presentation skills
Expertise in using data and analytics to develop insights for decision making
Experience influencing customer behavior to drive success through effective change-management practices, coaching, and training
Curious, empathetic, and confident offering strategic advice in short, focused interactions
Track record of revenue and product‑adoption growth within a medium- to large- strategic portfolio
Patient, creative, adaptable, strategic, data-driven, collaborative, and tech + AI savvy
High operational rigor - disciplined CRM usage, cadence execution, and follow‑through

Job Responsibility

Drive strategy and support for a high-volume portfolio of creators, offering timely support, clear guidance, and knowledge sharing of best practices
Lead strategy sessions with creators to grow their communities, increase revenue, or better use Patreon’s tools
Respond to inbound questions with speed and clarity, helping creators feel heard and supported
Share updates and learning resources with creators while keeping communication personal and actionable
Identify and escalate common issues, feedback, or trends to improve products and processes
Champion partner feedback to product teams for optimization of internal and external tools
Analyze creator performance and engagement through data-driven research, diagnostics, and benchmarking
Collaborate closely with cross-functional teams to continuously improve the creator experience
Keep systems and documentation up to date to support smooth handoffs and knowledge sharing amongst the team
Manage and negotiate complex deal structures, partnering closely with finance and legal teams

What we offer

Offers Equity
healthcare
flexible time off
company holidays and recharge days
commuter benefits
lifestyle stipends
learning and development stipends
patronage
parental leave
401k plan with matching

Fulltime

Sr. Knowledge Management & Learning Partner

As a Knowledge Management & Learning Partner, you will not only build and design...

Location

United States , Lehi; San Francisco

Salary:

66798.09 - 89064.12 USD / Year

Sunrun

Expiration Date

Until further notice

Requirements

Bachelor's Degree preferred
3–5+ years of experience in Knowledge Management, Instructional Design, or Operations Enablement
Content Lifecycle Management: Proven track record of creating, auditing, and maintaining a 'Single Source of Truth' to eliminate content sprawl
Stakeholder Partnership: Experience consulting directly with business leaders to translate goals/problems into actionable learning strategies
Technical Proficiency: Skilled in using mapping tools such as Lucidchart and Asana
Experience using knowledge management and instructional design tools, such as Articulate preferred
Experience working with Salesforce preferred
Strategic & Soft Skills: Ability to take 'technical jargon' and turn it into clear, punchy, and easy-to-follow information or instruction
Understands how to thrive in a fast-paced environment and can execute on and partner with the business to ensure information clarity through change
Proven ability to thrive in a 'lean team' environment, prioritizing high-impact work without needing constant oversight

Job Responsibility

Strategic Knowledge Management: Own the knowledge and associated resources for the assigned centralized core Sunrun functions, which involves designing, managing, and refining core learning assets
Content Creation & Curation: Build centralized learning resources, including knowledge articles, slide decks, and learning modules to maintain a company-wide 'Single Source of Truth'
Ensure resources are clear, accurate, and standardized
Stakeholder Partnership

What we offer

Medical/Dental/Vision Insurance
Life Insurance
Disability Insurance
401k Plan + Company Match
Stock Purchase Plan
Paid Vacations/Holidays
Paid Baby Bonding Leave
Employee Discounts
PowerU - 100% Funded Education Programs
Employee Donation Matching

Fulltime

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Manager - Strategic Learning & Knowledge Consultant

Job Description

Job Responsibility

Requirements

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