CrawlJobs Logo

Manager, Strategic Client Solutions

modernfi.com Logo

ModernFi

Location Icon

Location:
United States , New York

Category Icon
Category:
IT - Software Development

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

150000.00 - 200000.00 USD / Year
Save Job
Save Icon
Apply Position

Job Description:

ModernFi is seeking a Manager, Strategic Client Solutions to serve as a critical subject matter expert (SME) on our market, product, and operational capabilities throughout the entire client journey. In this essential role, you will work alongside Account Executives during the pre-sale process and collaborate with Regional Directors post-sale to ensure clients realize maximum value from our platform. As the technical knowledge cornerstone of our deal teams, you will drive client success by providing expert guidance, solving complex challenges, and ensuring our solutions deliver measurable business outcomes. Your expertise will be instrumental in helping clients understand, implement, and optimize ModernFi's platform for their specific needs. This position offers the opportunity to directly drive revenue, ensure continued client success, influence product development, and shape ModernFi's strategic direction during a period of rapid growth.

Job Responsibility:

  • Serve as the definitive subject matter expert on ModernFi's market positioning, product capabilities, and operational processes across all client interactions
  • Partner with Account Executives during the pre-sale process to articulate technical value propositions, address complex questions, and ensure solutions align with client needs
  • Work closely with Regional Directors post-sale to ensure clients achieve their strategic objectives and realize full value from our platform
  • Drive technical implementation success by ensuring proper configuration and integration with client systems
  • Guide clients through technical challenges, providing expert consultation on how to maximize platform benefits for their specific use cases
  • Develop and deliver specialized knowledge transfer sessions that empower clients to leverage our platform's full capabilities
  • Create and maintain enablement resources, alongside marketing managers and other teammates, that showcase platform value and accelerate client success
  • Identify opportunities to expand platform usage within client organizations based on deep understanding of their needs and our capabilities
  • Provide valuable product and market feedback to internal teams based on client interactions and industry knowledge
  • Serve as the escalation point for complex client questions that require deep product and operational expertise
  • Participate in deal team meetings as the technical authority to support client acquisition, retention, and expansion efforts
  • Track and analyze client usage patterns to identify opportunities for enhancing value realization

Requirements:

  • Deep understanding of financial technology markets, products, and operational considerations
  • Exceptional ability to translate complex technical concepts into clear value propositions for diverse audiences
  • Proven track record of helping clients achieve tangible business outcomes through technology solutions
  • Strong consultative skills with the ability to understand client needs and recommend appropriate solutions
  • Experience functioning as a trusted advisor throughout the entire client lifecycle
  • Excellent presentation and communication skills, with the ability to engage effectively in both technical and business discussions
  • Strategic mindset that can connect client challenges to platform capabilities and identify value creation opportunities
  • Team-oriented approach with experience working collaboratively on deal teams alongside sales and customer success personnel
  • Ability to balance technical expertise with business acumen in client-facing situations
  • Strong problem-solving abilities with a solutions-oriented mindset
  • Excellent project management skills with attention to detail
  • 3+ years of experience in a technical pre-sales, client enablement, or solution consulting role, preferably in fintech, SaaS, or financial services
What we offer:
  • unlimited PTO
  • 401(k)
  • premium health, dental, and vision insurance
  • significant equity and commission

Additional Information:

Job Posted:
February 18, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
ModernFi - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Manager, Strategic Client Solutions

Client Technology Solutions Manager

We are seeking a Client Technology Solutions Manager with a strong background in...
Location
Location
Australia , Sydney
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Demonstrated experience in the Investment Banking or Asset Management industries, preferably in Custody, Fund Services, ETF Servicing, Transfer Agency, FX, Securities Lending or Middle Office areas
  • Ability to drive holistic operational processes and cross product technical solutions across product areas
  • Demonstrated client-facing experience with a concentration on technical relationship management and technical program delivery with proven success
  • Proven Project management skills focused on technical solutions delivery
  • Operate with a product and solutions mindset
  • Excellent stakeholder management skills, with the ability to build and maintain strong relationships with senior-level stakeholders, both internally and externally
  • Must possess highly professional presence
  • Excellent communication and relationship-building skills
  • Must possess ability to lead working sessions and senior client presentations
  • Ability to drive consensus and manage differing points of view with composure
Job Responsibility
Job Responsibility
  • Client Facing Solutions: Engage directly with clients in the financial services industry to understand their needs and develop tailored solutions
  • Problem Solving & Solution Delivery: Identify client pain points, propose innovative technology-oriented solutions, and overs their implementation to ensure delivery of high-quality results
  • Change Management: Lead change initiatives for clients, ensuring seamless transitions and the adoption of new technologies and processes
  • Program Management: Drive program success from initiation through execution, ensuring that goals, timelines and deliverables are met
  • Business Re-Engineering: Partner with cross-functional teams to analyze existing processes, identify inefficiencies, and design technology-driven enhancements
  • Stakeholder Management: Build and maintain strong relationships with senior-level stakeholders, including C-Suite executives, to align solutions with business strategies and goals
  • Technology Focus: Stay up to date with industry technology trends and integrate relevant innovations into client solutions and internal process
  • End-to-End Delivery: Define, design, and deliver end-to-end solutions that are scalable, sustainable, and meet both business and technical requirements
  • Fulltime
Read More
Arrow Right

Sr. Manager, Solution Engineering Enterprise & Strategic

T-Mobile is seeking exceptional talent to join our Leadership Team. Our dedicati...
Location
Location
United States , Herndon
Salary
Salary:
160700.00 - 289800.00 USD / Year
https://www.t-mobile.com Logo
T-Mobile
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma/GED
  • Bachelor's Degree (Stem area of study strongly preferred)
  • 10 years Wireless technology with broad understanding of product development, marketing, sales and service models
  • 5-7 years Prior Leadership Experience
  • Technical Leadership
  • Project Management
  • Excellent oral and written communications
  • strong interpersonal skills
  • Experience with Sales Methodologies
  • Proficiency with business application software
Job Responsibility
Job Responsibility
  • Provide alignment and support to a group of Enterprise clients
  • Participate in client meetings including Executive Breifings and onsite at client locations
  • Enable coverage options and create suitable solutions for client review
  • Collaborate with clients to develop and expand solutions
  • Present and differentiate current & future state of T-Mobile’s Network capabilities & product roadmap
  • Demonstrate core and valued-added solutions to clients
  • Provide technical guidance and expertise for client Requests for Proposals (RFPs) and bids
  • Collaborate with the Sales team on products and solutions to enhance sales performance
  • Participate in client quarterly business reviews and account planning sessions
  • Own client technical relationships and executive engagements
What we offer
What we offer
  • competitive base salary and compensation package
  • annual stock grant
  • employee stock purchase plan
  • 401(k)
  • access to free, year-round money coaches
  • medical, dental and vision insurance
  • flexible spending account
  • paid time off
  • up to 12 paid holidays
  • paid parental and family leave
  • Fulltime
Read More
Arrow Right

Director, Client Solutions

We are looking for a Director for our Client Solutions team. You will oversee a ...
Location
Location
Canada , Vancouver
Salary
Salary:
155000.00 - 210000.00 USD / Year
alloy.ai Logo
Alloy.ai
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6+ years of experience in SaaS customer success, management consulting or related analytical, consultative, client-facing fields
  • 3+ years of experience leading and managing teams in SaaS customer success, management consulting or related analytical, consultative, client-facing fields
  • Demonstrated ability to retain millions of dollars at a best in class level with an ownership mindset
  • Ability to up-level direct reports and build scalable enablement curriculum and processes
  • Ability to build long-lasting relationships with senior executives and functional managers, acting as a trusted outside resource for problem structuring
  • Exceptional analytical problem-solving skills, with the ability to understand technical details while staying focused on business
  • Demonstrated senior selling skills within consultative projects
  • Ownership mindset demonstrating drive, initiative, energy and a sense of urgency
  • Highly motivated, self-directed, team player
  • Success in recruiting, onboarding, and retaining team members
Job Responsibility
Job Responsibility
  • Set the overall vision and strategic plan for the Client Solutions Management team focusing on driving product adoption and driving growth through gross renewals and net retention improvements
  • Manage Alloy’s 7 Customer Success & Engagement Managers across the US & Canada, who are responsible for the entirety of Alloy’s customer base
  • Own Alloy’s Gross and Net Retention numbers
  • Ensure the Client Solutions team has the necessary skills and competencies to deliver business value for our customers, including project management, driving change management and adoption, solving customer business problems, and quantifying and communicating business value
  • Act as an executive sponsor for strategic customers, keeping engaged and productive relationships with senior sponsors across a number of accounts
  • Partner with product and marketing to shape product roadmap and drive account based marketing activities including identifying customer stories, driving advocacy for the Alloy product and increasing reference ability in the market
  • In partnership with People Operations, recruit, hire and onboard open roles on your team as we scale up as well as develop and manage career paths for your team
What we offer
What we offer
  • Salary is a mix of base and and semi-annual on target bonus tied to team and company performance
  • Fulltime
Read More
Arrow Right

Director, Client Solutions

We are looking for a Director for our Client Solutions team. You will oversee a ...
Location
Location
United States , Denver
Salary
Salary:
145000.00 - 205000.00 USD / Year
alloy.ai Logo
Alloy.ai
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6+ years of experience in SaaS customer success, management consulting or related analytical, consultative, client-facing fields
  • 3+ years of experience leading and managing teams in SaaS customer success, management consulting or related analytical, consultative, client-facing fields
  • Demonstrated ability to retain millions of dollars at a best in class level with an ownership mindset
  • Ability to uplevel direct reports and build scalable enablement curriculum and processes
  • Ability to build long-lasting relationships with senior executives and functional managers, acting as a trusted outside resource for problem structuring
  • Exceptional analytical problem-solving skills, with the ability to understand technical details while staying focused on business
  • Demonstrated senior selling skills within consultative projects
  • Ownership mindset demonstrating drive, initiative, energy and a sense of urgency
  • Highly motivated, self-directed, team player
  • Success in recruiting, onboarding, and retaining team members
Job Responsibility
Job Responsibility
  • Set the overall vision and strategic plan for the Client Solutions Management team focusing on driving product adoption and driving growth through gross renewals and net retention improvements
  • Manage Alloy’s 7 Customer Success & Engagement Managers across the US & Canada, who are responsible for the entirety of Alloy’s customer base
  • Own Alloy’s Gross and Net Retention numbers
  • Ensure the Client Solutions team has the necessary skills and competencies to deliver business value for our customers, including project management, driving change management and adoption, solving customer business problems, and quantifying and communicating business value
  • Act as an executive sponsor for strategic customers, keeping engaged and productive relationships with senior sponsors across a number of accounts
  • Partner with product and marketing to shape product roadmap and drive account based marketing activities including identifying customer stories, driving advocacy for the Alloy product and increasing reference ability in the market
  • In partnership with People Operations, recruit, hire and onboard open roles on your team as we scale up as well as develop and manage career paths for your team
What we offer
What we offer
  • Salary is a mix of base and and semi-annual on target bonus tied to team and company performance
  • Fulltime
Read More
Arrow Right

Director, Client Solutions

We are looking for a Director for our Client Solutions team. You will oversee a ...
Location
Location
United States , Washington, DC; Denver, CO; Vancouver, BC
Salary
Salary:
145000.00 - 205000.00 USD / Year
alloy.ai Logo
Alloy.ai
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6+ years of experience in SaaS customer success, management consulting or related analytical, consultative, client-facing fields
  • 3+ years of experience leading and managing teams in SaaS customer success, management consulting or related analytical, consultative, client-facing fields
  • Demonstrated ability to retain millions of dollars at a best in class level with an ownership mindset
  • Ability to uplevel direct reports and build scalable enablement curriculum and processes
  • Ability to build long-lasting relationships with senior executives and functional managers, acting as a trusted outside resource for problem structuring
  • Exceptional analytical problem-solving skills, with the ability to understand technical details while staying focused on business
  • Demonstrated senior selling skills within consultative projects
  • Ownership mindset demonstrating drive, initiative, energy and a sense of urgency
  • Highly motivated, self-directed, team player
  • Success in recruiting, onboarding, and retaining team members
Job Responsibility
Job Responsibility
  • Set the overall vision and strategic plan for the Client Solutions Management team focusing on driving product adoption and driving growth through gross renewals and net retention improvements
  • Manage Alloy’s 7 Customer Success & Engagement Managers across the US & Canada, who are responsible for the entirety of Alloy’s customer base
  • Own Alloy’s Gross and Net Retention numbers
  • Ensure the Client Solutions team has the necessary skills and competencies to deliver business value for our customers
  • Act as an executive sponsor for strategic customers
  • Partner with product and marketing to shape product roadmap and drive account based marketing activities
  • In partnership with People Operations, recruit, hire and onboard open roles on your team as we scale up as well as develop and manage career paths for your team
What we offer
What we offer
  • Salary is a mix of base and and semi-annual on target bonus tied to team and company performance
  • Fulltime
Read More
Arrow Right

Enterprise Solutions Manager

The Enterprise Solutions Manager drives operational excellence and client succes...
Location
Location
United States , Austin; London; New York; San Francisco Bay Area; Warsaw; Washington DC–Baltimore
Salary
Salary:
108000.00 - 147000.00 USD / Year
invisible.co Logo
Invisible Technologies
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in consulting, banking, technology, or high-growth startup environments
  • Proven track record building operations and processes from 0-1
  • Strong project management experience with complex, multi-stakeholder initiatives
  • 5+ years experience in a client-facing role working with enterprise accounts and stakeholder management
  • Advanced proficiency in Excel, Google Suite, and data analysis tools
  • Exceptional communication skills and ability to thrive in fast-paced, ambiguous environments
  • Strong bias toward action with demonstrated ownership mentality
Job Responsibility
Job Responsibility
  • Partner with Directors on client meetings, requirement scoping, and strategic solution design
  • Serve as bridge between enterprise clients, global talent network, and internal delivery teams
  • Design and implement scalable operational processes from 0-1
  • Collaborate extensively with product and engineering teams on technical handoffs and automation
  • Lead project delivery, performance analysis, and quality optimization across workflows
  • Conduct daily team reviews and mentor operational staff
  • Build data-driven insights and support real-time analytics initiatives
What we offer
What we offer
  • Bonuses and equity are included in offers above entry level
  • Fulltime
Read More
Arrow Right

Strategic Relationship Manager

The Strategic Relationship Manager (SRM) is responsible for the quality, health,...
Location
Location
Salary
Salary:
Not provided
plurismarketing.com Logo
Pluris
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Knowledge and practical application of Solution Selling and Large Account Management methodologies, processes, and concepts is preferred
  • Experience with enterprise class marketing-related technologies solutions, including databases, campaign management, and business analysis tools
  • experience with web analytics, search, and email related tools and applications is helpful
  • Understanding of strategic marketing including knowledge of integrated marketing programs
  • Five or more years experience in large account selling and management selling preferably in a marketing services environment
  • Desire and ability to travel (up to 50%)
Job Responsibility
Job Responsibility
  • Responsible for the quality, health, growth and profitability of the company’s relationships with its clients by ensuring that our services and solutions are delivered in alignment with that client’s objectives and key strategies
  • Responsible for knowing the clients objectives, key strategies, and leaders and stakeholders such that Pluris is in a credible position to collaborate in further refining those strategies and developing specific initiatives and solutions that will enable the client to achieve their objectives
  • Collaborating with client’s stakeholders in the successful execution of marketing-related strategies, programs, and initiatives to support the success of key business line leaders in the client’s organization
  • Providing results on the progress and outcome of marketing initiatives and calculating return-on-investment metrics to ensure programs meet the client’s goals
  • Provide leadership to all internal delivery teams by communicating the overall objectives and strategies for the account and outlining clear initiatives and timeframes to achieve them
  • Work collaboratively to ensure appropriate direction is provided to all delivery teams and a productive two-way communication flow exists
  • Work as part of the delivery team responsible for: Developing and scoping new initiatives and projects, drafting proposals, statements of work, and other activities related to selling, servicing, and delivering work to the client
  • Ensuring smooth operation of all solutions, campaign operations, and other day-to-day activities required to meet the clients objectives
  • Ensuring that all work performed is executed within set deadlines and within established budgets
  • Collaborate with the teams responsible for selling and delivering strategy and analytics related projects to the client to ensure all strategies, analysis, and recommendations are accurate, appropriate, and consistent with the clients objectives
What we offer
What we offer
  • The top rated health care plan – with very low cost to employees
  • Uncapped 401k retirement plan match
  • Seasonal offsite team activities (Rowing on the Charles, sporting events, paintball, bowling, etc.)
Read More
Arrow Right

Creative Solutions Project Manager

Energetic, creative, and detail-oriented Project Manager to join the Brand Partn...
Location
Location
Spain , Madrid
Salary
Salary:
Not provided
https://feverup.com/fe Logo
Fever
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3-5+ years of experience in a relevant role, ideally within a media owner or creative/digital/events agency in Project/Account Management or Production
  • Proven track record of delivering exceptional client servicing
  • Expertise in crafting visually appealing, client-facing decks
  • Outstanding strategic and analytical skills
  • Deep knowledge of the global media, advertising, and social landscape
  • A genuine passion for branded content and innovative ideas
  • Exceptional numeracy, literacy, and communication skills
  • Impeccable attention to detail and commitment to accuracy
  • A proactive, confident self-starter
  • Natural problem-solver with collaborative approach
Job Responsibility
Job Responsibility
  • Drive department teams for end-to-end delivery of brand partnership projects
  • Coordinate with internal teams across sales, creative strategy, marketing, design, landings, and events team
  • Lead day-to-day communication with clients
  • Collaborate with sales and creative strategists to develop innovative campaign ideas
  • Support with creating proposal slides and detailed media plans
  • Source and scout potential suppliers
  • Lead branded shoots locally and nationally
  • Feature in video content as on-screen talent
  • Conduct regular reporting and analysis of campaign work
  • Maintain understanding of media and events market
What we offer
What we offer
  • Attractive compensation package with potential for significant bonus
  • 40% discount on all Fever events and experiences
  • Competitive pension plan
  • Work in the heart of the city with possible travel across markets
  • Hybrid working model
  • Responsibility from day one
  • Professional and personal growth
  • Young, international team of talented people
  • Fulltime
Read More
Arrow Right
Remote jobs Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog Salaries About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy