Manager, Strategic Client Solutions Job at ModernFi (New York)

Director, Client Solutions

We are looking for a Director for our Client Solutions team. You will oversee a ...

Location

Canada , Vancouver

Salary:

155000.00 - 210000.00 USD / Year

Alloy.ai

Expiration Date

Until further notice

Requirements

6+ years of experience in SaaS customer success, management consulting or related analytical, consultative, client-facing fields
3+ years of experience leading and managing teams in SaaS customer success, management consulting or related analytical, consultative, client-facing fields
Demonstrated ability to retain millions of dollars at a best in class level with an ownership mindset
Ability to up-level direct reports and build scalable enablement curriculum and processes
Ability to build long-lasting relationships with senior executives and functional managers, acting as a trusted outside resource for problem structuring
Exceptional analytical problem-solving skills, with the ability to understand technical details while staying focused on business
Demonstrated senior selling skills within consultative projects
Ownership mindset demonstrating drive, initiative, energy and a sense of urgency
Highly motivated, self-directed, team player
Success in recruiting, onboarding, and retaining team members

Job Responsibility

Set the overall vision and strategic plan for the Client Solutions Management team focusing on driving product adoption and driving growth through gross renewals and net retention improvements
Manage Alloy’s 7 Customer Success & Engagement Managers across the US & Canada, who are responsible for the entirety of Alloy’s customer base
Own Alloy’s Gross and Net Retention numbers
Ensure the Client Solutions team has the necessary skills and competencies to deliver business value for our customers, including project management, driving change management and adoption, solving customer business problems, and quantifying and communicating business value
Act as an executive sponsor for strategic customers, keeping engaged and productive relationships with senior sponsors across a number of accounts
Partner with product and marketing to shape product roadmap and drive account based marketing activities including identifying customer stories, driving advocacy for the Alloy product and increasing reference ability in the market
In partnership with People Operations, recruit, hire and onboard open roles on your team as we scale up as well as develop and manage career paths for your team

What we offer

Salary is a mix of base and and semi-annual on target bonus tied to team and company performance

Fulltime

Director, Client Solutions

We are looking for a Director for our Client Solutions team. You will oversee a ...

Location

United States , Denver

Salary:

145000.00 - 205000.00 USD / Year

Alloy.ai

Expiration Date

Until further notice

Requirements

6+ years of experience in SaaS customer success, management consulting or related analytical, consultative, client-facing fields
3+ years of experience leading and managing teams in SaaS customer success, management consulting or related analytical, consultative, client-facing fields
Demonstrated ability to retain millions of dollars at a best in class level with an ownership mindset
Ability to uplevel direct reports and build scalable enablement curriculum and processes
Ability to build long-lasting relationships with senior executives and functional managers, acting as a trusted outside resource for problem structuring
Exceptional analytical problem-solving skills, with the ability to understand technical details while staying focused on business
Demonstrated senior selling skills within consultative projects
Ownership mindset demonstrating drive, initiative, energy and a sense of urgency
Highly motivated, self-directed, team player
Success in recruiting, onboarding, and retaining team members

Job Responsibility

Set the overall vision and strategic plan for the Client Solutions Management team focusing on driving product adoption and driving growth through gross renewals and net retention improvements
Manage Alloy’s 7 Customer Success & Engagement Managers across the US & Canada, who are responsible for the entirety of Alloy’s customer base
Own Alloy’s Gross and Net Retention numbers
Ensure the Client Solutions team has the necessary skills and competencies to deliver business value for our customers, including project management, driving change management and adoption, solving customer business problems, and quantifying and communicating business value
Act as an executive sponsor for strategic customers, keeping engaged and productive relationships with senior sponsors across a number of accounts
Partner with product and marketing to shape product roadmap and drive account based marketing activities including identifying customer stories, driving advocacy for the Alloy product and increasing reference ability in the market
In partnership with People Operations, recruit, hire and onboard open roles on your team as we scale up as well as develop and manage career paths for your team

What we offer

Salary is a mix of base and and semi-annual on target bonus tied to team and company performance

Fulltime

Director, Client Solutions

We are looking for a Director for our Client Solutions team. You will oversee a ...

Location

United States , Washington, DC; Denver, CO; Vancouver, BC

Salary:

145000.00 - 205000.00 USD / Year

Alloy.ai

Expiration Date

Until further notice

Requirements

6+ years of experience in SaaS customer success, management consulting or related analytical, consultative, client-facing fields
3+ years of experience leading and managing teams in SaaS customer success, management consulting or related analytical, consultative, client-facing fields
Demonstrated ability to retain millions of dollars at a best in class level with an ownership mindset
Ability to uplevel direct reports and build scalable enablement curriculum and processes
Ability to build long-lasting relationships with senior executives and functional managers, acting as a trusted outside resource for problem structuring
Exceptional analytical problem-solving skills, with the ability to understand technical details while staying focused on business
Demonstrated senior selling skills within consultative projects
Ownership mindset demonstrating drive, initiative, energy and a sense of urgency
Highly motivated, self-directed, team player
Success in recruiting, onboarding, and retaining team members

Job Responsibility

Set the overall vision and strategic plan for the Client Solutions Management team focusing on driving product adoption and driving growth through gross renewals and net retention improvements
Manage Alloy’s 7 Customer Success & Engagement Managers across the US & Canada, who are responsible for the entirety of Alloy’s customer base
Own Alloy’s Gross and Net Retention numbers
Ensure the Client Solutions team has the necessary skills and competencies to deliver business value for our customers
Act as an executive sponsor for strategic customers
Partner with product and marketing to shape product roadmap and drive account based marketing activities
In partnership with People Operations, recruit, hire and onboard open roles on your team as we scale up as well as develop and manage career paths for your team

What we offer

Salary is a mix of base and and semi-annual on target bonus tied to team and company performance

Fulltime

Enterprise Solutions Manager

The Enterprise Solutions Manager drives operational excellence and client succes...

Location

United States , Austin; London; New York; San Francisco Bay Area; Warsaw; Washington DC–Baltimore

Salary:

108000.00 - 147000.00 USD / Year

Invisible Technologies

Expiration Date

Until further notice

Requirements

Experience in consulting, banking, technology, or high-growth startup environments
Proven track record building operations and processes from 0-1
Strong project management experience with complex, multi-stakeholder initiatives
5+ years experience in a client-facing role working with enterprise accounts and stakeholder management
Advanced proficiency in Excel, Google Suite, and data analysis tools
Exceptional communication skills and ability to thrive in fast-paced, ambiguous environments
Strong bias toward action with demonstrated ownership mentality

Job Responsibility

Partner with Directors on client meetings, requirement scoping, and strategic solution design
Serve as bridge between enterprise clients, global talent network, and internal delivery teams
Design and implement scalable operational processes from 0-1
Collaborate extensively with product and engineering teams on technical handoffs and automation
Lead project delivery, performance analysis, and quality optimization across workflows
Conduct daily team reviews and mentor operational staff
Build data-driven insights and support real-time analytics initiatives

What we offer

Bonuses and equity are included in offers above entry level

Fulltime

Strategic Relationship Manager

The Strategic Relationship Manager (SRM) is responsible for the quality, health,...

Location

Salary:

Not provided

Pluris

Expiration Date

Until further notice

Requirements

Knowledge and practical application of Solution Selling and Large Account Management methodologies, processes, and concepts is preferred
Experience with enterprise class marketing-related technologies solutions, including databases, campaign management, and business analysis tools
experience with web analytics, search, and email related tools and applications is helpful
Understanding of strategic marketing including knowledge of integrated marketing programs
Five or more years experience in large account selling and management selling preferably in a marketing services environment
Desire and ability to travel (up to 50%)

Job Responsibility

Responsible for the quality, health, growth and profitability of the company’s relationships with its clients by ensuring that our services and solutions are delivered in alignment with that client’s objectives and key strategies
Responsible for knowing the clients objectives, key strategies, and leaders and stakeholders such that Pluris is in a credible position to collaborate in further refining those strategies and developing specific initiatives and solutions that will enable the client to achieve their objectives
Collaborating with client’s stakeholders in the successful execution of marketing-related strategies, programs, and initiatives to support the success of key business line leaders in the client’s organization
Providing results on the progress and outcome of marketing initiatives and calculating return-on-investment metrics to ensure programs meet the client’s goals
Provide leadership to all internal delivery teams by communicating the overall objectives and strategies for the account and outlining clear initiatives and timeframes to achieve them
Work collaboratively to ensure appropriate direction is provided to all delivery teams and a productive two-way communication flow exists
Work as part of the delivery team responsible for: Developing and scoping new initiatives and projects, drafting proposals, statements of work, and other activities related to selling, servicing, and delivering work to the client
Ensuring smooth operation of all solutions, campaign operations, and other day-to-day activities required to meet the clients objectives
Ensuring that all work performed is executed within set deadlines and within established budgets
Collaborate with the teams responsible for selling and delivering strategy and analytics related projects to the client to ensure all strategies, analysis, and recommendations are accurate, appropriate, and consistent with the clients objectives

What we offer

The top rated health care plan – with very low cost to employees
Uncapped 401k retirement plan match
Seasonal offsite team activities (Rowing on the Charles, sporting events, paintball, bowling, etc.)

Creative Solutions Project Manager

Energetic, creative, and detail-oriented Project Manager to join the Brand Partn...

Location

Spain , Madrid

Salary:

Not provided

Fever

Expiration Date

Until further notice

Requirements

3-5+ years of experience in a relevant role, ideally within a media owner or creative/digital/events agency in Project/Account Management or Production
Proven track record of delivering exceptional client servicing
Expertise in crafting visually appealing, client-facing decks
Outstanding strategic and analytical skills
Deep knowledge of the global media, advertising, and social landscape
A genuine passion for branded content and innovative ideas
Exceptional numeracy, literacy, and communication skills
Impeccable attention to detail and commitment to accuracy
A proactive, confident self-starter
Natural problem-solver with collaborative approach

Job Responsibility

Drive department teams for end-to-end delivery of brand partnership projects
Coordinate with internal teams across sales, creative strategy, marketing, design, landings, and events team
Lead day-to-day communication with clients
Collaborate with sales and creative strategists to develop innovative campaign ideas
Support with creating proposal slides and detailed media plans
Source and scout potential suppliers
Lead branded shoots locally and nationally
Feature in video content as on-screen talent
Conduct regular reporting and analysis of campaign work
Maintain understanding of media and events market

What we offer

Attractive compensation package with potential for significant bonus
40% discount on all Fever events and experiences
Competitive pension plan
Work in the heart of the city with possible travel across markets
Hybrid working model
Responsibility from day one
Professional and personal growth
Young, international team of talented people

Fulltime

Senior AI Solutions Manager

This role is designed for a professional with a strong track record in driving d...

Location

Saudi Arabia , Al Khobar

Salary:

Not provided

Beyond Limits

Expiration Date

Until further notice

Requirements

Proven experience in enterprise technology consulting and managing complex AI solution deployments, particularly within industrial or high-tech sectors (Preferred 8-12 years), more is a plus
University degree in computer science, or related (M.Sc. or PhD is preferred)
Deep technical expertise in AI frameworks, platforms, and integration methodologies
Demonstrated success in technical pre-sales support and in managing strategic partner ecosystems
Strong leadership, project management, and stakeholder engagement skills, with a track record of delivering transformative digital solutions

Job Responsibility

Lead the design of scalable AI architectures that seamlessly integrate with existing enterprise systems, directly addressing complex industrial challenges
Develop tailored AI models and proof-of-concept prototypes that demonstrate clear business value and operational impact
Conduct technical feasibility assessments to validate solution designs and ensure alignment with strategic business requirements
Oversee the full lifecycle of AI projects - from initial scoping and conceptualization to deployment and post-implementation support ensuring timely delivery and budget adherence
Engage closely with client representatives, internal R&D teams, product design team, and technical staff (both software engineering and data science) to maintain clear communication and alignment on objectives, deliverables, and timelines
Implement effective risk management strategies while maintaining rigorous quality standards throughout project execution
Provide high-level consulting on AI strategies and digital transformation roadmaps that empower clients to gain competitive advantages
Analyze and reengineer business processes with AI-driven enhancements to boost operational efficiency and drive measurable results
Lead change initiatives by advising on best practices for technology adoption and delivering targeted training to upskill client teams
Serve as the technical authority during pre-sales activities, articulating the capabilities of Beyond Limits’ platforms, frameworks, and products to prospective clients

Client Engagement Manager, CMC

Serve as a single point of contact for CCS (Connectivity Car Service) and Mobili...

Location

United States , Costa Mesa

Salary:

103170.00 - 158873.00 USD / Year

Hyundai AutoEver America

Expiration Date

Until further notice

Requirements

Bachelor's Degree or higher in a related field
5 + years of experience in a similar role such as client relationship/ key account management, preferably in the telematics, IT or automobile industry.
Consulting experience at a Big4 consulting company, highly desirable
Understanding of telematics services, fleet management, and connected vehicle solutions preferred.
Telecommunications experience preferred, with broad knowledge of various telecommunication products, services, networks, carriers, rate plans, contracts, and invoices
Ability to solve practical problems and deal with a variety of situations.
Ability to interpret difficult instructions, derive valid conclusions, and recommend reasonable courses of actions within the scope of the position.
Well organized with ability to pay close attention to details.
Strong interpersonal skills.
Able to collaborate effectively with cross-functional teams.

Job Responsibility

Serve as a single point of contact for CCS (Connectivity Car Service) and Mobility service-related inquiries and requests from clients and partners.
Facilitates and lead new service-related contract development / amendments with clients, HMG affiliates and partners.
Engage in all aspects of client and partner interactions, collaborate with the Procurement team to manage vendor contracts and relationships, creation/negotiation with client companies, coordinate with all internal departments for client proposal creation, and provide consulting service to client companies.
Lead various projects related to account management, client service, and partner management.
Create/manage customer pricing model align with company's strategic direction
Create/manage wireless usage forecast model based on new services and vehicle volume.
Manage subordinate Business Analysts, as applicable
Staying abreast of service implementation and business operation status, keep clients informed and stay up to date with their connectivity service status
Functions as a key advocate for Client Business Units (CBUs)
Serve as a single point of contact for connectivity service-related inquiries and requests from clients

Fulltime

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Manager, Strategic Client Solutions

Job Description

Job Responsibility

Requirements

What we offer

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