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This role is essential for managing retail operations within partner locations to enhance customer engagement and sales performance. It involves leading a sales team to deliver product education, customer service, and achieve performance goals. The role requires maintaining operational standards, coaching staff, and fostering strong partnerships with store partners. Success is measured by customer satisfaction, sales growth, team development, and operational efficiency. The work directly impacts customer experiences and contributes to the overall success of retail partnerships.
Job Responsibility:
Lead and develop the sales team to achieve customer engagement and sales performance targets
Manage store operations including opening, closing, and adherence to operational standards
Coach and provide feedback to team members to improve customer interactions and sales skills
Maintain knowledge of products, services, promotions, and ensure team compliance with corporate communications
Build and sustain partnerships with store-in-store partner leadership and sales teams to drive customer outcomes
Also responsible for other duties/projects as assigned by business management as needed