Manager, Specialized Ops

• Develop a team of Senior Specialized Ops Specialists to successfully manage their SSP/DSP partners or Disney Campaign Manager and the underlying deals/monetization that are driven through these platforms
• Build processes and proficiency in the team to steer higher level automated operation platform troubleshooting
• Partner effectively with Automated Sales & Product/Ad Platform Operations & Finance/Business Enablement to drive key initiatives
• Identify and help work on ad server or automated platform enhancements to maintain needs of the business.
• Build and maintain deep relationships with external partners on the SSP, DSP, & third party vendor side whilst helping to drive strategy/decisions tied to these partners
• Maintain deep comprehension of automated industry standards/trends/innovations and how Disney can/should/will factor in these

• 5+ years of professional experience with at least 3 years within a Digital Ad Sales Operations role
• Experience leading/managing a team preferred
• Very strong understanding of automated sales landscape/industry/offerings
• Detailed comprehension and experience in trafficking digital video/digital display and other interactive formats, including VAST and VPAID
• Expert problem solving and troubleshooting abilities
• Excellent client and interpersonal skills, with a flexible attitude that withstands a hefty and varied workload
• Experience and comfort with presenting and training in front of large groups
• Comfortable making hiring/management level decisions
• Takes initiative and able to foster sales and partner relationships while focused on customer service
• Bachelor’s Degree or Equivalent

• Experience supporting teams with process development, as well as training & development
• Supply-side and demand-side platform or self-service platform experience
• Experience with ad server trafficking and able to communicate clearly with Product & Support & Sales teams
• Proficient in Microsoft Office Suite
• Experience in a queue management/ticketing system (JIRA/Salesforce)

A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits