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The Sales SME drives commercial success and market penetration of our products and solutions in their market sitting at the intersection of sales, product management, and customer engagement, ensuring that our solutions meet local market needs while aligning with global and regional business objectives. The Manager, Specialist Sales SME is dedicated to Italian market and drives commercial success and market penetration of Small and Medium Enterprises (SME) products and solutions in Italy. Sitting within the SME Specialist Sales team and reporting to the Director, SME Italy, will support Account Managers and Business Development teams in winning SME portfolios, expanding solution adoption, and building compelling, market leading value propositions.
Job Responsibility:
Achieve sales and revenue growth targets by driving adoption of SME and B2B card solutions to improve clients’ working capital position
Build and execute go-to-market plans tailored to local SME and corporate customer needs, ensuring regulatory and market alignment
Actively engage clients and prospects, working alongside Account Managers and Business Development to advance SME and B2B solution opportunities
Manage the end-to-end sales pipeline with full accountability for acquisition, optimisation, and renewal activities
Collaborate across Mastercard Sales, Product, Marketing, and Services teams to ensure successful product launches and effective enablement
Monitor key KPIs to track performance, identify opportunities, and drive continuous improvement in market execution
Requirements:
Master's degree in business or engineering (or equivalent experience)
Proven account management and sales experience, ideally across B2B or SME segments
Expertise in payments, including experience selling or supporting B2B card or supply chain finance solutions
Strong analytical and strategic planning capabilities, with a record of delivering commercial growth
Experience in corporate banking, trade finance, or consulting preferred
Collaborative mindset with the ability to influence across complex, matrixed organizations
Fluent in Italian and English
an additional European language desirable
Nice to have:
Experience in corporate banking, trade finance, or consulting
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