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Manager, Special Investigations

https://www.cvshealth.com/ Logo

CVS Health

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Location:
United States, Work at Home

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Category:
Customer Service

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Contract Type:
Employment contract

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Salary:

60300.00 - 132600.00 USD / Year

Job Description:

Direct oversight of SIU and Fraud, Waste and Abuse activities related to TX Medicaid and CHIP programs. Oversees activities related to the prevention, investigation, and prosecution of health care fraud and to recover lost funds. Responsible for compliance with state and federal regulations mandating the reporting of Texas fraud related activities and the preparation of the Texas Anti-Fraud Plan.

Job Responsibility:

  • Direct oversight of SIU and Fraud, Waste and Abuse activities related to TX Medicaid and CHIP programs
  • Oversees activities related to the prevention, investigation, and prosecution of health care fraud and to recover lost funds
  • Responsible for compliance with state and federal regulations mandating the reporting of Texas fraud related activities and the preparation of the Texas Anti-Fraud Plan
  • Leads a team of investigators to effectively pursue the prevention, investigation and prosecution of healthcare fraud and abuse
  • Leads the team in the planning and execution of investigations of acts of healthcare fraud and abuse by both members and providers
  • Provides direction and counsel on the handling of cases and facilitates issue resolution
  • Conducts case reviews and provides feedback to investigators on completeness and quality of the investigation
  • Conducts team member evaluations and provides performance feedback to staff
  • Manages workload of their team to ensure equitable distribution and exposure to wide range of cases
  • Develops and maintains close working relationships with federal, state, and local law enforcement agencies in the investigation and prosecution of acts of healthcare fraud and abuse
  • Ensures compliance with contractual requirements
  • Coordinates and collaborates with program integrity staff, compliance, and senior leadership
  • Contributes to the development and delivery of educational awareness and training programs
  • Participates in federal and state audits

Requirements:

  • 5+ years of managing healthcare fraud, waste and abuse investigations and audits
  • 3+ years of leadership experience
  • A minimum 3 years of experience in a Healthcare Program Integrity, Medicaid Special Investigation or Medicaid / Medicare / Commercial Compliance role
  • Strong verbal and written communication skills
  • Ability to interact with different groups of people at different levels and provide assistance on a timely basis
  • Proficient in researching information and identifying information resources
  • Bachelors or equivalent experience

Nice to have:

  • Credentials such as a certification from the Association of Certified Fraud Examiners (CFE) or an accreditation from the National Health Care Anti-Fraud Association (AHFI)
  • Experience In Medicaid Compliance, Medicaid Investigations, TX MCO Medicaid FWA Unit
  • Experience with Interpreting Contracts
  • Billing and Coding certifications such as CPC (AAPC)
  • Knowledge of Aetna's policies and procedures
  • Medicaid experience
What we offer:
  • Affordable medical plan options
  • 401(k) plan with matching company contributions
  • Employee stock purchase plan
  • No-cost wellness screenings
  • Tobacco cessation programs
  • Weight management programs
  • Confidential counseling
  • Financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Colleague assistance programs
  • Tuition assistance
  • Retiree medical access

Additional Information:

Job Posted:
November 14, 2025

Expiration:
November 22, 2025

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:
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