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As a Manager, Solutions Architects, you’ll lead a team focused on delivering technical excellence in solution architecture across Axon’s Real-Time Operations (RTO) offerings. Partnering closely with the Sr. Manager and cross-functional teams, you'll implement and scale high-quality solution design processes while providing strategic support for mission-critical, customer-facing engagements. You will spend approximately 80% of your time leading the team and managing project delivery across your group, and 20% supporting complex or unique client engagements with technical depth, particularly in emerging or highly integrated deployments.
Job Responsibility:
Lead and develop a team of Solutions Architects focused on law enforcement, campus, and corrections customers
Provide technical and project guidance to team members and ensure consistent quality and productivity in solution delivery
Coach and mentor team members, fostering a culture of innovation, learning, and accountability
Analyze and review IT system architectures to scope and recommend technical solutions
Partner with customers and internal stakeholders (sales, account management, product, engineering) to ensure successful project implementation and integration
Participate in hiring and onboarding of new Solutions Architects
Ensure timely and effective project execution aligned with Axon’s solution architecture standards
Maintain responsibility for team performance, resource allocation, and stakeholder satisfaction
Champion continuous process improvement in architecture, customer delivery, and team operations
Requirements:
Bachelor’s degree or equivalent experience
4–6 years of experience in solution architecture or related technical leadership roles
1–3 years of direct supervisory or team leadership experience
Expertise in solution architecture frameworks, cloud technologies, and systems integration
Effective communication skills across technical and non-technical audiences, including clients
Experience in project management and business process analysis
Basic understanding of integration coding methodologies
Experience in the public safety sector preferred (e.g., RMS/CAD implementations)
Must pass a Criminal Justice Information Services (CJIS) background check and maintain CJIS clearance
Nice to have:
Experience in the public safety sector preferred (e.g., RMS/CAD implementations)