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Manager - Software License & Asset Compliance

https://www.cvshealth.com/ Logo

CVS Health

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Location:
United States , Work at Home

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Category:
IT - Administration

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Contract Type:
Employment contract

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Salary:

83430.00 - 222480.00 USD / Year
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Job Description:

ServiceNow Software Asset Manager responsible for creation and maintenance of accurate software asset records, including Software Models, Discovery Models, and Entitlements. Ensures effective tracking, management, and optimization of CVS software assets, covering both client and server-based products, with focus on license compliance, cost efficiency, and lifecycle governance.

Job Responsibility:

  • Create and maintain software asset information using ServiceNow SAM Pro
  • Build and manage strong working relationships across the organization
  • Resolve unmatched or partially normalized Software Discovery Models
  • Execute reconciliation by comparing entitlements with discovered software installations
  • Analyze reconciliation reports to determine required actions
  • Analyze software usage reports and establishing removal rules
  • Ensure contractual compliance with license counts
  • Lead complex internal and external audits related to IT Asset Management
  • Research vendor licensing models and product use rights
  • Collaborate with internal teams to maintain and enhance the Colleague Zone AppStore
  • Identify and pursue opportunities for cost savings and cost avoidance
  • Validate software installation inventory and license compliance reports
  • Provide requirements to support new or improved SAM functionality

Requirements:

  • 5+ years of hands-on experience in Software Asset Management (SAM) operations using ServiceNow SAM Pro (Yokohama or later)
  • End-to-end management of software asset data within ServiceNow SAM Pro
  • Uploading and configuring entitlements
  • Reviewing and normalizing software discovery models
  • Creating and managing discovery maps and software model configurations
  • Administering publisher packs for both server and client software
  • Managing software lifecycle processes and reclamation rules
  • 5+ years of experience in enterprise software asset management
  • Expertise in licensing requirements and metrics for Tier 1 software publishers (Microsoft, IBM, Oracle, Broadcom, SAP)
  • Knowledge of software contract terms and conditions
  • Experience with cost savings and risk mitigation strategies
  • Experience with software normalization, entitlements, discovery, and license true ups
  • Full software lifecycle process management
  • Bachelor's degree from accredited university or equivalent work experience

Nice to have:

  • Proven ability to identify and drive cost savings and risk reduction opportunities
  • Strong ability to work independently and collaboratively within cross-functional teams
  • Skilled in developing and delivering presentations and materials for diverse audiences
  • Excellent communication skills across multiple formats
  • Strong analytical and problem-solving capabilities
  • Exceptional interpersonal skills
What we offer:
  • Affordable medical plan options
  • 401(k) plan with matching company contributions
  • Employee stock purchase plan
  • Wellness screenings
  • Tobacco cessation and weight management programs
  • Confidential counseling
  • Financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Colleague assistance programs
  • Tuition assistance
  • Retiree medical access

Additional Information:

Job Posted:
November 24, 2025

Expiration:
January 31, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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