Manager, Software Engineering

• Support the vision and guide a team of engineers in developing and maintaining Platform & Solution Engineering aligned with core priorities in Strategy & Transformation
• Oversee the comprehensive development of integration services for the Integration platform utilizing Java and Python on Azure
• Design scalable, performant, and secure systems ensuring maintainability and quality
• Establish code standards and best practices
• conduct code reviews and technical audits
• Advise on the selection of tools, libraries, and frameworks
• Research emerging technologies and provide recommendations for their adoption
• Uphold high standards of Integration services and performance across platforms
• Foster partnerships with User Experience, Product Management, IT, Data & Analytics, Emerging Tech, Innovation, and Process Engineering teams to deliver the Digital Products portfolio
• Develop software development strategy adhering to industry standards. Create a roadmap and schedule for implementation based on business requirements and strategy
• Demonstrate familiarity with AI tools and platforms such as OpenAI (GPT-3/4, Assistants API), Anthropic, or similar LLM providers
• Integrate AI capabilities into applications, including AI copilots, smart chatbots, automated data processors, and content generators
• Understand prompt engineering, context handling, and AI output refinement
• Lead multi-disciplinary, high-performance work teams distributed across remote locations effectively. Build, manage, develop, and mentor a team of engineers
• Engage with executives throughout the company to advocate the narrative surrounding software engineering
• Expand Platform & Solution Engineering capabilities through a customer-focused, services-driven digital solutions platform leveraging data and AI to deliver automated and personalized experiences
• Manage and appropriately escalate delivery impediments, risks, issues, and changes associated with engineering initiatives to stakeholders
• Collaborate with key business partners to recommend solutions that best meet the strategic needs of the business

• Bachelor's or master's in computer science, engineering, or related field
• 10-12 years of software design and development (Java/Spring Boot, Python)
• 8–10 years of Java/Python development, enterprise-grade applications expertise
• 3–5 years of microservices development and RESTful API design
• 3–5 years with cloud-native solutions (Azure preferred, AWS, Google Cloud)
• Strong understanding of web protocols, REST APIs, SOA
• 3–5 years as lead developer, mentoring teams, driving technical direction
• Proficient with relational databases (Oracle, MSSQL, MySQL) and NoSQL databases (Couchbase, MongoDB)
• Experience with Azure Kubernetes Service or equivalent
• Knowledge of event-driven architecture and message brokers (Kafka, ActiveMQ)
• Data integration experience across cloud and on-prem systems
• Deep understanding of CI/CD pipelines, DevOps automation
• Ability to write high-quality, secure, scalable code
• Experience delivering mission-critical, high-throughput systems
• Strong problem-solving, communication, stakeholder collaboration skills
• Experience in Scaled Agile (SAFe) as technical lead

Knowledge of Salesforce ecosystem (Sales Cloud/CRM) is a plus

• Bonus based on performance and eligibility target payout is 12% of annual salary paid out annually
• Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement
• Medical, Dental, Vision, Disability, Health, and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan