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7-Eleven, Inc Logo 7-Eleven, Inc · IT - Software Development

Manager, Software Engineering (Salesforce)

United States, Irving · Job Posted February 21, 2026
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Job Description

We are seeking a highly motivated and experienced Manager, Software Engineering to lead the strategy, implementation, and optimization of our Salesforce & PDI platform. In this role, you will oversee a team of administrators, developers, and analysts, driving system enhancements, ensuring platform governance, and aligning Salesforce solutions with business objectives.

Job Responsibility

  • Lead the day-to-day administration and development of the Salesforce platform (Sales Cloud, Service Cloud, Marketing Cloud, etc.)
  • Manage a team of Salesforce professionals, including admins, developers, and analysts
  • Serve as the primary liaison between business units and the Salesforce team to translate business needs into effective technical solutions
  • Drive continuous improvement and best practices for CRM processes and data integrity
  • Oversee Salesforce project delivery – including requirement gathering, design, development, testing, and deployment
  • Ensure data quality, security, and compliance across all Salesforce instances
  • Manage integrations between Salesforce and third-party applications/tools
  • Provide ongoing training and support for end-users to maximize adoption and system utilization
  • Stay current on new Salesforce features and functionalities to drive innovation and efficiency
  • Experience with PDI Fuels software suite, which supports end-to-end fuel supply chain management, including fuel pricing, logistics, dispatching, and back-office operations for convenience retailers and petroleum marketers
  • Integration of PDI with 3rd-party systems such as SAP, Salesforce, or ERP platforms
  • API integrations with POS systems (e.g., Verifone, Gilbarco)
  • Real-time data synchronization across PDI modules and external logistics systems
  • Troubleshooting PDI system issues across retail and wholesale operations
  • Support for inventory reconciliation and variance analysis

Requirements

  • Bachelor’s degree in computer science, Information Systems, Business, or a related field
  • 8+ years of experience with Salesforce, with at least 2 years in a leadership or management role
  • Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Platform App Builder, or Sales/Service Cloud Consultant) strongly preferred
  • Strong understanding of Salesforce architecture, object model, and best practices
  • Proven experience with Apex, Visualforce, Lightning Components, Flow, and API integrations
  • Troubleshooting PDI system issues across retail and wholesale operations
  • Data validation, cleanup, and migration for implementation or upgrades
  • Led a multi-site rollout of PDI Fuels across 150+ convenience stores and fuel locations
  • Ability to lead cross-functional teams and manage stakeholders
  • Strong project management skills
  • PMP or Agile/Scrum experience a plus
  • Excellent communication, problem-solving, and interpersonal skills

Nice to have

  • Experience in a regulated or enterprise environment (e.g., healthcare, finance, manufacturing)
  • Hands-on experience with Salesforce CPQ, Experience Cloud, or Marketing Cloud
  • Familiarity with tools like Jira, Git, MuleSoft, Tableau, or DocuSign
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