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Manager, Software Engineering - Internal Tools

United States, San Francisco 250000.00 - 350000.00 USD / Year · Job Posted February 13, 2026
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Job Description

Internal Tools builds and operates critical internal platforms that power how Figma supports customers, administers accounts, and responds to operational and engineering issues at scale. As an Engineering Manager on Internal Tools, you’ll lead a team of senior engineers working at the intersection of engineering, operations, and platform strategy. You’ll partner closely with CX (Product Support), Legal, and Program Management to translate shared goals into durable, scalable solutions.

Job Responsibility

  • Lead and support a team of senior engineers building internal platforms and workflows used across Figma
  • Provide clear ownership and continuity for complex, cross-functional initiatives that span Product Support, Legal, Program Management, and Engineering
  • Reduce cross-organizational coordination overhead so engineers can focus on high-leverage technical work
  • Partner deeply with CX (Product Support) to understand desired outcomes and translate them into scalable platform capabilities
  • Ensure security, privacy, reliability, and operational safety are treated as non-negotiable in all work
  • Balance short-term partner needs with long-term platform leverage and sustainability
  • Bring clarity and structure to ambiguous problem spaces while maintaining strong delivery discipline

Requirements

  • Experience managing senior, high-performing software engineers
  • A track record of leading complex, cross-functional initiatives without dedicated PM or TPM support
  • Strong judgment around prioritization, tradeoffs, and long-term technical sustainability
  • Experience partnering closely with operational teams such as Product Support, Trust & Safety, Legal, or similar
  • The ability to lead through influence, build trust with stakeholders, and challenge problem framing constructively

Nice to have

  • Experience stewarding shared internal platforms with many downstream consumers
  • Familiarity with security- or privacy-sensitive systems and workflows
  • Experience operating in environments with high ambiguity and evolving requirements
  • A background in platform, infrastructure, or internal tooling teams

What we offer

  • equity
  • health, dental & vision
  • retirement with company contribution
  • parental leave & reproductive or family planning support
  • mental health & wellness benefits
  • generous PTO
  • company recharge days
  • a learning & development stipend
  • a work from home stipend
  • cell phone reimbursement
  • sales incentive pay for most sales roles
  • an annual bonus plan for eligible non-sales roles

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