Manager, Software Engineering (Checkout Experience) Jobs

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Location:
United States, San Francisco

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

204000.00 - 306000.00 USD / Year

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Job Description:

The Checkout team is at the heart of how donors give. The team owns the end-to-end donation funnel from landing pages to the payment and confirmation. The team’s mission is to maximize conversion, minimize friction, and deliver a high-performance, reliable, secure, and delightful checkout experience. This team is cross-functional and highly collaborative, partnering closely with Product, Design, Analytics, Payments, Risk, and Platform teams to continuously improve the donor experience while maintaining world-class reliability and performance.

Job Responsibility:

Lead, mentor, and grow a team of engineers responsible for checkout and donation flows across web and mobile
Define and drive the technical roadmap for performance, reliability, and conversion optimization
Partner with Product and Design to deliver intuitive, accessible, and high-converting donor experiences
Collaborate with Analytics and Data Science to measure, experiment, and optimize conversion funnels
Integrate and maintain payment processors, gateways, and fraud/risk controls while ensuring PCI compliance and donor trust
Drive performance excellence: page load, interactivity, error monitoring, and global scalability
Own engineering best practices, CI/CD, observability, and technical debt reduction
Partner with senior leadership to align on strategy, metrics, and priorities
Comfortable with jumping on calls with customers to triage/solution problems or configuration challenges

Requirements:

8+ years of software engineering experience in consumer-facing or commerce platforms
3+ years of engineering management experience leading cross-functional teams
Deep experience in online commerce, checkout flows, or customer-facing payment flows
Proven ability to optimize conversion, performance, and UX
Experience integrating payment systems and ensuring reliability at scale
Data-driven mindset: experimentation, A/B testing, analytics, and metrics-informed decisions
Excellent communication and stakeholder management skills
BS/MS in Computer Science, Engineering, or equivalent practical experience

Nice to have:

Experience at commerce, payments, or consumer growth companies
Expertise in web and mobile performance optimization, observability, and instrumentation
Familiarity with micro-frontends, server-side rendering, and modern frontend frameworks (React, TypeScript)
Track record of building high-performing engineering teams and mentoring senior engineers

What we offer:

Competitive pay
Comprehensive healthcare benefits
Financial assistance for hybrid work
Financial assistance for family planning
Generous parental leave
Flexible time-off policies
Mental health and wellness resources
Learning, development, and recognition programs
Volunteering program

Additional Information:

Job Posted:
December 08, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Manager, Software Engineering (Checkout Experience)