Manager, Social Media

• Assist in planning and executing social media strategies that support venue-level and organizational marketing goals
• Create, edit, and publish multimedia content (copy, graphics, photo, video) that reflects brand voice and elevates event programming
• Collaborate closely with venue teams to support social media initiatives aligned with strategic priorities and audience needs
• Track social media trends, platform updates, and cultural moments to surface timely ideas and innovative content opportunities
• Execute community management and audience engagement across all social channels
• Maintain and update content calendars for venue-specific platforms
• Conduct social listening to gather insights and inform content strategy, tone, and engagement approach
• Monitor KPIs and assist in reporting on performance metrics and campaign results
• Support evaluation of social tactics to ensure content meets performance expectations and drives desired outcomes
• Carries out supervisory responsibilities in accordance with all company policies and applicable laws
• Responsibilities include interviewing, hiring, and training employees
• planning, assigning, and directing work
• appraising performance
• rewarding and disciplining employees
• addressing complaints and resolving problems

• 3–5 years of experience in social media management, content creation, or digital marketing
• Proven ability to produce compelling, platform-native content across major social channels
• Experience in sports, live entertainment, or venue/event-based industries preferred
• Strong writing, editing, and visual storytelling skills
• Proficiency with social media management and analytics tools (e.g., Sprout, Hootsuite, Sprinklr, native platform tools)
• Comfort with design and video editing tools (e.g., Adobe Creative Suite, Canva, CapCut)
• Ability to manage multiple deadlines and workstreams in a fast-paced environment
• Strong collaboration and interpersonal communication skills
• Highly organized with sharp attention to detail
• Ability to stay current on digital trends and translate them into actionable content strategies

Experience in sports, live entertainment, or venue/event-based industries preferred

medical, dental, vision, life and disability insurance, paid vacation, and 401k plan