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We’re seeking a strategic and execution-oriented SMB Manager to lead our SMB Account Executive team. This leader will be responsible for leading the team as they penetrate new accounts and drive revenue from new clients. You are a proven leader with a track record of building and scaling high-performing teams. In this role, you’ll coach your team through relationship-oriented, pain-focused discovery, supporting the design and implementation of great sales process and strategies, and ensuring that your team is reaching and exceeding their quotas.
Job Responsibility:
Lead, hire, and develop a team of SMB Account Executives
establish operating rhythms, coaching frameworks, and performance standards
architect, test, and refine SMB sales processes and methodologies tailored to emerging and scaling non-profits
drive pipeline generation with AEs and cross-functional partners
shape territory, account, and vertical strategies
oversee full-funnel execution from discovery through negotiation and close on complex B2B SaaS deals ($25k ACV)
inspect deals for nuance and risk
guide creative strategies vs. rigid compliance checklists to unlock stakeholder alignment
partner with Marketing, RevOps, Product, Legal, and Security on enablement, messaging, pricing, and strategy
establish forecasting rigor without stifling creativity
deliver accurate forecasts and narrative insights to leadership
instrument and analyze process performance (conversion rates, cycle time, win/loss) and implement continuous improvements
Requirements:
5+ years in B2B SaaS sales
2+ years leading a team of AEs
proven record hitting team new-business targets
consistent success with complex, multi-stakeholder SaaS deals
demonstrated ownership of shaping business deals
high EQ and consultative selling chops
strong coaching capability
comfortable collaborating with RevOps on metrics, forecasting, and pipeline health
background selling into mission-driven organizations (e.g., foundations, NGOs) and education technology ecosystems a huge plus
familiarity with security/compliance reviews typical in public sector and education
Nice to have:
Background selling into mission-driven organizations (e.g., foundations, NGOs) and education technology ecosystems
familiarity with security/compliance reviews typical in public sector and education
What we offer:
Health, Dental, and Vision insurance covered at 100% for employees, 80% for employee plus dependents, and 70% for employees plus family
FSA Spending Account
Remote or Hybrid work
15 days of vacation
7 company holidays plus an additional 3 floating holidays and 5 sick days
401(k) plan with company match
100% Company-paid short-term disability, long-term disability, basic life insurance and AD&D