Manager, SMB Growth Team Job at Qualia (Austin)

SMB Growth Manager

We seek a Growth Manager to join our team as we continue to serve as a key partn...

Location

United States , Austin

Salary:

Not provided

Qualia

Expiration Date

Until further notice

Requirements

1-3 years experience in a sales, renewals, or customer success role is required
Strong track record of sales accomplishments leading commercial negotiations in a quota-carrying role
Experience with cloud-based / SaaS business process solution offerings
Proven expertise working with decision-makers and key stakeholders in client environments
History of working with customers using a consultative approach and ideally managing a book of business including renewals
Understanding of legal terms in SaaS contracts
Ability to effectively negotiate in challenging and collaborative sales engagements
Ability to excel in a high-energy, results driven sales culture
Team player who will work within the company to continue improving organization processes
Excellent communication and listening skills

Job Responsibility

Drive revenue growth by managing the entire renewal process and identifying upsell opportunities within existing customer accounts
Achieve monthly revenue targets for renewals and upsell / cross-sell
Proactively identify at-risk accounts and implement strategies to mitigate churn, including providing tailored product solutions and offering exceptional customer support
Work on highly visible projects that will require you to collaborate (both internally and externally) with multiple teams to execute successfully
Understand Qualia's suite of digital real estate products and leverage that knowledge to benefit our customers
Prepare go-to-market strategies for SMB Accounts
Develop & execute continuous, client-based communications to monitor success, adoption, and satisfaction of Qualia's products and services
Align with both internal and external product teams to implement Qualia's products
Partner closely with Customer Success Managers to reduce churn risk, identify upsell opportunities, and de-escalate customer issues

What we offer

comprehensive health plans
a 401k program
commuter benefits
professional development
parental leave
flexible time off policy
robust online onboarding program
biweekly all hands meetings
a variety of internal virtual events

Fulltime

SMB Account Manager – Chinese Speaking

Deliveroo is on a mission to transform the way the world thinks about food deliv...

Location

United Kingdom , Manchester

Salary:

29300.00 GBP / Year

DELIVER

Expiration Date

Until further notice

Requirements

Fluency in English & Chinese (Mandarin &/or Cantonese)
Track record in an account management role
Understand problems and get to the crux of an issue quickly, using data and without over-complicating
The ability to remove barriers through creativity
An excellent phone manner, and experience providing telephone support and selling to customers
Enthusiastic about technology and keen to learn about all the ways in which our tech can help our partners excel

Job Responsibility

Manage a portfolio of accounts through desk-based account management model
Support the growth of partners through email, phone, online presentations and video calls
Maintain long-term relationships with our partner base, ensuring the best service is provided so our partners can be successful on our platform
Liaise between your restaurants and our teams to ensure the delivery of our solutions according to our partner's needs
Develop accounts to initiate and maintain favourable relationships with partners, coupled with driving positive outcomes for Deliveroo
Execute campaigns to improve important performance metrics including customer outcomes, retention and order volume growth
Drive engagement with Deliveroo's national and local marketing opportunities for restaurants

What we offer

Bonus of up to £6,000 per year, paid quarterly
A competitive and comprehensive compensation and benefits package
Up to 5% matched pension contributions
Some roles may be eligible for share awards
Free Deliveroo Plus: free delivery and access to special offers
Team lunches from the best local restaurants
25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo
One day of paid leave per year to volunteer with a registered charity
Funded single cover healthcare on our core plan, with the option to add family members at own cost
On-site gym (HQ), discounted external gym membership

Fulltime

Account Manager

The Account Manager, Small Medium Business, APEC/EMEA/CALA, reports to the VP, S...

Location

United Kingdom , London

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

4-year degree from an accredited university and 2+ years of relevant proactive sales experience, demonstrating progressive career growth and a pattern of exceptional performance
OR 4+ years of relevant proactive sales experience, demonstrating progressive career growth and pattern of exceptional performance
excellent PC skills including proficiency using MS Office, PowerPoint, spreadsheets and CRM applications
fluent in English written and spoken

Job Responsibility

Champions the SMB Program across markets, acting as a subject matter expert and internal advocate
identifies, pitches and converts qualified SMBs into active accounts
monitors performance and optimizes account engagement
onboards new accounts to ensure seamless activation
develops and delivers compelling presentations and demos to prospective SMBs, tailoring messaging to local market needs
develops and refines sales collateral, talking points and assets aligned with the Program’s evolving strategy
supports and develops targeted campaigns to drive awareness and revenue
partners with continent marketing teams to ensure messaging consistency and leverages promotional opportunities
serves as a liaison between continent stakeholders, property teams and global sales operations
provides customer and market feedback to SMB Program Director to support further Program development and strategic adaptations

What we offer

equal opportunity employer
access to opportunity
fosters an environment where the unique backgrounds of associates are valued and celebrated

Fulltime

Account Manager, Small Medium Business, APEC

The Account Manager, Small Medium Business, APEC reports to the VP, Sales & Dist...

Location

Singapore , Singapore

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

4-year degree from an accredited university and 2+ years of relevant proactive sales experience, demonstrating progressive career growth and a pattern of exceptional performance
OR 4+ years of relevant proactive sales experience, demonstrating progressive career growth and pattern of exceptional performance
Excellent PC skills including proficiency using MS Office, PowerPoint, spreadsheets and CRM application
Proven experience in sales, account management, customer support or business development—preferably in hospitality or travel tech
Strong communication and presentation skills
ability to influence across functions and geographies
Familiarity with SMB dynamics and B2B sales cycles
Experience with Salesforce, Empower Sales, or similar CRM platforms is a plus
Ability to work independently and collaboratively in a fast-paced, matrixed environment
Passion for innovation and customer-centric solutions

Job Responsibility

Build and maintain business relationships with key SMB buyers to maximize market share
Support Marriott properties with account activation
Facilitate SMB Program implementation services to support the global SMB strategy
Participate with cross-functional team initiatives with business partners from Data Strategy & Reporting, Sales Analytics, Reporting, iT contractors, data vendors, and Sales Support
Champion the SMB Program across markets, acting as a subject matter expert and internal advocate
Identify, pitch and convert qualified SMBs into active accounts
Monitor performance and optimize account engagement
Onboard new accounts to ensure seamless activation
Develop and deliver compelling presentations and demos to prospective SMBs
Develop and refine sales collateral, talking points and assets aligned with the Program's evolving strategy

What we offer

Equal opportunity employer
Values and celebrates unique backgrounds of associates
Rich blend of culture, talent, and experiences
Non-discrimination policy
Global opportunities for associates to grow and succeed

Fulltime

Senior Manager, LATAM Sales

The LatAm Leader will be responsible for driving growth, regional strategy, and ...

Location

United States , San Francisco

Salary:

331000.00 - 395000.00 USD / Year

Intercom

Expiration Date

Until further notice

Requirements

8+ years of experience in SaaS sales or regional business leadership roles
At least 3 years managing quota-carrying teams
Proven success leading in a high-growth, matrixed environment across multiple markets
Track record of exceeding revenue goals while building sustainable team performance and culture
Experience working with both direct sales and partner-led GTM models
Outstanding communication skills in English and Portuguese

Job Responsibility

Define and execute a multi-year go-to-market strategy to grow Intercom’s presence across LATAM, with a focus on Brazil
Develop and implement scalable sales processes for both partner-led SMB and sales-led MM/ENT segments
Collaborate with global revenue operations, enablement, and marketing to localize messaging and optimize demand generation
Represent the LATAM region in global leadership forums, providing insights and market intelligence to shape company-wide priorities
Directly manage five sellers (Account Executives and Relationship Managers) across Brazil and RoR (rest of region)
Work closely with Partnerships Manager and associated partner teams to drive SMB acquisition and expansion
Partner with cross-functional teams-including CSM, SE, and SDR-who report into global functions but support LATAM, ensuring strong collaboration and alignment on customer outcomes
Build a culture of accountability, growth mindset, and performance within the LATAM team
Own regional pipeline and forecasting accuracy across all LATAM segments
Partner with revenue operations to ensure robust forecasting and adherence to global sales processes

What we offer

Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews - great work is rewarded!
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for Intercomrades, friends, and family!

Fulltime

Sales Manager - SMB

We are the SMB Sales team, a core part of Plaid’s mission to unlock financial fr...

Location

United States , San Francisco

Salary:

133200.00 - 180000.00 USD / Year

Plaid

Expiration Date

Until further notice

Requirements

5+ years of experience in sales, including selling and managing both transactional and strategic deal cycles
Proven success working cross-functionally to drive business outcomes
A track record of developing talent and enhancing team performance
Demonstrated critical thinking and problem-solving abilities, especially in hyper-growth businesses
Hands-on experience in new customer acquisition and install-base account management

Job Responsibility

Lead, coach, and develop a team of SMB Account Executives to consistently meet and exceed revenue targets
Drive a high-performing sales culture, focusing on accountability, skill development, and goal alignment
Collaborate cross-functionally to streamline processes and optimize sales strategies, ensuring seamless execution
Oversee both new customer acquisition and existing account management, creating tailored approaches to meet diverse client needs
Develop and implement strategic plans to address team performance gaps and maximize individual and team impact
Act as a critical thinker and problem-solver, utilizing key business levers to achieve targeted outcomes
Foster an inclusive environment that supports team development and celebrates achievements

Fulltime

Team Lead Scaled Sales

Are you ready to take on a leadership role and make a significant impact on acce...

Location

Philippines , Manila

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

Minimum of 3+ years of leadership experience leading a SaaS sales team
Proven track record of meeting or exceeding performance targets
Experience managing a high volume of leads and opportunities of various sources and sizes through different channels (chat, phone, zoom & email)
You have a do-it-right mentality with a customer-centric mindset

Job Responsibility

Drive sales and revenue growth by leading a sales-driven team of Scaled Sales Associates dedicated to growing accounts within the SMB segment through different channels (chat, phone, zoom & email)
Develop and implement sales strategies to achieve team targets
Coach, motivate, and inspire team members, providing ongoing development to enhance their sales skills and performance
Monitor sales metrics, track team performance, and provide regular reporting to senior leadership
Collaborate with marketing, growth, and product to align efforts and maximize customer satisfaction, growth, and retention

What we offer

Health coverage
Paid volunteer days
Wellness resources

Fulltime

SMB RevOps Analyst

SMB RevOps Analyst to join Revenue Operations team to support rapidly growing sm...

Location

United States , San Francisco

Salary:

119000.00 - 140000.00 USD / Year

Checkr

Expiration Date

Until further notice

Requirements

3-5 years of experience in Go-To-Market operations (sales/rev/biz ops) or analytics
Experience working with SMBs preferred
Analytical and problem solving skills
Comfort analyzing and visualizing data in Excel/Google Sheets, Salesforce, and BI tools (Looker, Tableau, etc.)
Demonstrated ability to work and prioritize in a fast-paced environment
Strong sense of intellectual curiosity
Proficiency in Looker, Snowflake, Salesforce
Intermediate SQL experience required

Job Responsibility

Provide insights to help answer key questions to optimize SMB/self-serve performance
Build impact estimation and modeling tools for the Growth teams
Partner with the Growth teams to manage self-serve experimentation projects
Define standard reporting, monitor performance, and forecast results for business reviews
Partner closely with Marketing, RevOps and Sales to implement necessary changes to process or reporting infrastructure
Help drive self-serve upsell campaign strategy and tracking in partnership with Marketing

What we offer

Learning and development allowance
Competitive compensation and opportunity for advancement
100% medical, dental and vision coverage
Unlimited PTO policy
Monthly wellness stipend
Home office stipend
Lunch four times a week
Commuter stipend
Abundance of snacks and beverages

Fulltime

Manager, SMB Growth Team

Qualia

Location:
United States , Austin

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 05, 2026

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