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NTT DATA Logo NTT DATA · Sales

Manager, Smart Workplace

Singapore, Singapore · Job Posted May 16, 2026
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Job Description

The Manager, Go-to-Market (GTM) is a management role, and has the primary objective to collaborate with the relevant internal stakeholders to ensure the achievement of client-led, business value solutions. This role takes responsibility for creating business value for clients through our portfolio and the successful execution of the strategy within their area of remit. The Manager, Go-to-Market (GTM) oversees a sales team and drives a collaborative and innovative team culture focused on operational excellence.

Job Responsibility

  • Works closely with a variety of internal stakeholders to implement and execute the strategy in the country
  • Reviews process efficiency and manages operations to ensure the achievement of go-to-market goals
  • Aligns function specific key performance indicator (KPI) metrics and reporting within their remit
  • Participates directly in solution development and go-to-market activities and ensures functional integration
  • Responsible for the tactical activities required for product growth and management within the assigned area of responsibility
  • Conducts regular business reviews to ensure compliance and governance in relation to contracted agreements with partners and alliances
  • Holds technology and design responsibility for assigned sales support engagements
  • Manages presales opportunities and implementation of the identified projects
  • Assists with the development and manages the implementation of policies and procedures and operating plans that will enable the achievement of the overall GTM strategy
  • Directly supports strategic deals and client engagement practices and provides mentoring to local teams, accordingly, providing subject matter expertise on RFPs/RFIs
  • Manages a team of individual contributors and ensures performance goals are constantly reviewed and achieved

Requirements

  • Advanced knowledge of the business and smart workplace products
  • Advanced understanding of sales analytics, sales practices and principles
  • Ability to work in a cross-functional environment with tight timelines
  • Excellent organizational skills coupled with excellent attention to detail
  • Demonstrate open and candid communication
  • Demonstrates resourcefulness in getting things accomplished
  • Ability to use judgement to make decisions about work process and apply improvements
  • Ability to present complex topics to technical and non-technical audiences
  • Advanced business and commercial acumen
  • Advanced interpersonal skills and ability to interact with a variety of internal and external stakeholders
  • Advanced quantitative and qualitative analytical abilities
  • Bachelor's degree in business or marketing or a related field
  • Advanced experience in dealing with complexity, across multiple channels, across multiple lines of business, with regard to multiple competitors and partners, and broadly with the market as a whole
  • Advanced experience in a smart workplace product or solutions marketing managing role, preferably in a business-to-business company growing revenues
  • Advanced experience crafting smart workplace marketing solutions to vertical markets
  • In-depth knowledge of Contact Center as a Service (CCaaS) platforms such as Genesys, NICE, Cisco, or the new Dynamics 365 Contact Center
  • Advanced experience leading and managing a sales team, within a global technology services organization
  • Extended related corporate, market, and business strategy experience with thorough knowledge of relevant industries
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