Manager Shopping Experience

At IKEA Delft, we want every customer to feel welcomed, supported and inspired. As our Shopping Experience Manager, you create a shopping experience that is simple, joyful and easy. You lead the team shaping the very first impression by ensuring customers are met in a warm, friendly and consistent way that sets a positive tone for their visit. You create a welcoming atmosphere that feels intuitive, relaxed and full of possibilities by securing clear customer flow, helpful communication and easy ways to shop. You also help connect the physical store with our growing omnichannel offer, so customers experience one IKEA no matter how and where they shop.