Manager, Services Business Development, Fraud & Risk Sales Job at Mastercard (Warsaw)

Director, Technology Account Management

The Technology Account Management (TAM) role in Turkey, focuses on external part...

Location

Türkiye , Istanbul

Salary:

Not provided

Mastercard

Expiration Date

January 22, 2026

Requirements

Strong customer consultative approach and relationship building skills
Ability to work effectively across all segments of Mastercard and customers’ organization
Extensive knowledge and demonstrable application of customer service principles and financial industry/banking operations and business practices
Ability to grasp technology details and translate them into solutions and/or to address business opportunities
Extensive knowledge of credit and debit card operations (issuing, acquiring, and processing) with emphasis on authorizations, clearing, settlement and fraud and risk management
Project management and implementation skills preferred
Technology and operations related skills required
Interpersonal and negotiation skills required
Ability to travel within and outside of the country for customer and other business meetings
Strong analytical/problem solving and planning skills

Job Responsibility

Engage Account Managers as part of Account Planning, coordinate and integrate annual and ad hoc business planning with customer and internal partners to prioritize strategic, mutually shared objectives
Build solid relationships with internal cross-functional partners, ensuring customer and market needs are being communicated and being met
Identify and deliver against customer and Mastercard corporate objectives, opportunities, and commitments
Lead customers through the transition from sale to implementation
clarify project scope and customer readiness to implement during project initiation and ensure internal stakeholders are clear on products/services implementation requirements with customers
Monitor post-implementation customer service quality, providing Voice of Customer feedback to improve quality
Provide Voice of Customer input into proposed product development initiatives, in addition to potential rule changes
Build, grow, and manage operational and technical relationships with Customers
Leverage market, customer, operational, technology expertise to provide key inputs into solution design of key initiatives and market level opportunities
Act as escalation point during implementation of customer implementation projects to ensure customers’ and Mastercard’s needs are met

Fulltime

!

Business Analytics Lead Analyst

Citibank, N.A. seeks a Business Analytics Lead Analyst for its Fort Lauderdale, ...

Location

United States , Fort Lauderdale

Salary:

131477.00 USD / Year

Citi

Expiration Date

February 13, 2026

Requirements

Master’s degree, or foreign equivalent, in Business Administration, Management, Finance or related field and 4 years of experience as Business Analytics Lead Analyst, Trade Sales Officer, Cash & Trade Process Analyst, Cash & Trade Process Intermediate Analyst or related position involving strategy development and project management for business operations at a global financial services institution
Alternatively, a Bachelor’s degree in the stated fields and 6 years of specified progressive, post-baccalaureate experience
4 years of experience must include: Formulating cross-area initiatives and programs from conception to completion for Brazil
Overseeing executable strategies related to Trade products including Export Credit Notes, Pre-Payment Note, Advances on Export Exchange Contracts, LAW 4131, Import Finance, Offshore Loan, and Supplier Finance
Developing recommendations for operational process improvements
Defining and managing metrics and KPIs
Defining operations and technology funding prioritization, Technology book of work and programs management in accordance with PMBOK guidelines
Working with banking transactions and data management software tools and systems
Managing reporting processes
Up to 5% international and domestic travel required

Job Responsibility

Analyze product transaction practices and procedures, including transactions of highly structured derivatives, to assess operational efficiencies and completeness
Enhance operational quality and efficiency throughout LATAM by eliminating time-consuming and error-prone manual workflows, reducing non-standardized documentation and exposure to compliance risks, improving protections against fraud, and keeping pace with industry practice standards and technologies
Define and manage metrics and KPIs and contribute to directional strategy development for Citi’s Latin America Markets Operations business, ensuring strategic coherence across the region
Analyze multiple sources of data and develop recommendations on high-priority initiatives including the annual strategic plan, following project management body of knowledge (PMBOK) guidelines
Formulate and shepherd cross-franchise initiatives and programs from conception to completion, including strategies related to Trade products including Export Credit Notes (NCE), Pre-Payment Note (PPE), Advances on Export Exchange Contracts (ACC/ACE), LAW 4131, Import Finance (Finimp), Offshore Loan, and Supplier Finance
Apply knowledge of banking transactions and data management software tools and systems and establish best practices for decision management organizations including LATAM
Maintain local, regional and global strategic initiatives aligned and assess local strategies for inerrant and eminent risks
Analyze the business-critical milestone reporting process and other reporting, ensuring quality, efficiency and accuracy of the reporting process
Collaborate to develop communication strategy for the department
Facilitate development of communication materials and their presentations to management and stakeholders

What we offer

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
discretionary and formulaic incentive and retention awards

Fulltime

Branch Inspection Control Testing Execution Analyst

The Branch Inspection Control Testing Execution Analyst is responsible for the m...

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5+ years of experience, including 3+ years in a retail branch role
Extensive knowledge of sales, service, and operational activities and the control environment within a retail bank branch
Excellent organization and time management skills, producing high-quality work under rigid time constraints
Bachelor’s/University degree, or equivalent experience
Strong analytical and decision-making skills to assess risk and identified concerns materiality
Knowledge of typical branch systems
Proficient in Microsoft Office with an emphasis on MS Excel
Consistently demonstrates clear and concise written and verbal communication skill
Outstanding relationship building and relationship management skills

Job Responsibility

Executes assigned testing activities timely, accurately, and according to published standards, and delivers prompt and thorough reporting
Ensures accurate disposition in the Branch Inspection tool, promoting overall report quality, especially in description and classification of exceptions and accuracy of data recording
Manages service level agreement to ensure timely assessment execution and reporting of risks and control breaks to branch management
Uses data from varying systems and repositories to develop a thorough understanding of the branch being inspected, including identification of trends, anomalies, outliers, and red flags, escalating concerns as needed
Supports process improvement within the Branch Inspection group, which may include use of computer assisted assessment tools and techniques to drive efficiency and effectiveness in control testing
Supports covered businesses during reviews and/or the issue management process, performing walkthroughs/demos as required
Participates in identification and escalation of potential fraud and ethics concerns
Develops and maintains effective relationships with branch management, employees, and support functions to ensure a clear understanding of identified errors, drivers, and potential solutions

What we offer

Extensive on-the-job training and exposure to senior leaders
Traditional learning opportunities
Chance to give back and make a positive impact through volunteerism
Resources to meet unique needs
Empowerment to make healthy decisions and manage financial well-being

Fulltime

Lead Data Scientist

Prism is seeking a Lead Data Scientist who will make high-impact, hands-on contr...

Location

United States , NYC or San Diego (La Jolla/UTC)

Salary:

140000.00 - 160000.00 USD / Year

Prism Data

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Statistics, Data Science, Math, Industrial Engineering, or similar quantitative discipline required
4+ years of experience as a Data Scientist or Statistician, preferably in credit risk or financial services
Research & development of new attributes, models, decision strategies, and/or analytic capabilities
Customer-facing testing of data or analytic solutions (e.g., credit risk scores, alternative data, fraud prevention, etc.)
Collaboration with business teams to understand and address business problems
Modeling experience in the latest AI and machine learning approaches
Mastery of rudimentary modeling approaches (e.g., regression, decision trees)
Knowledge of data labeling/categorization, feature development and selection, model design and training, testing, coding, implementation, monitoring, and governance
Financial services industry data expertise, including types of data sources applicable to different types of business decisions based on regulatory factors
Experience evaluating alternative statistical approaches, including review of academic papers on new techniques and ideas, and justifying which approach is best suited for which problems and why

Job Responsibility

Maintain and advance existing analytical product suite
Enhance core cash flow underwriting offerings as new data elements become available
Develop next-generation versions of products to boost stability, predictive accuracy, and relevancy to emerging use cases
Develop new products for new market opportunities using novel data assets
Demonstrate best practices in transparent modeling approaches to enable easy client adoption
Support sales, revenue attainment, and thought leadership
Conduct proof of concept analyses of the efficacy of Prism products in the context of clients’ business problems, and present results and insights
Support new and existing clients by guiding them on score cutoffs and the use of powerful custom attribute sets for their business
Educate clients on technical product knowledge
Contribute analysis to thought leadership content delivered by Prism executives in white papers and industry conferences

What we offer

medical
dental
vision
401(k)
equity-based compensation

Fulltime

Manager, Customer Success

Services within Mastercard is responsible for acquiring, engaging, and retaining...

Location

Poland , Warsaw

Salary:

Not provided

Mastercard

Expiration Date

Until further notice

Requirements

Skilled at leveraging insights from market analysis, customer engagements, and identified opportunities to inform strategic decisions
Knowledge and understanding of payments technology or cybersecurity (threat intelligence or risk management)
Experience using tools and technology to provide data analytics and business intelligence on cyber threats, fraud, risk and vulnerability
Proven ability to translate complex technical capabilities into effective solutions that address customer needs
Proficient experience in analyzing customer metrics and leveraging data to drive customer success initiatives
Successful track record of identifying “next opportunity” for customers
Experience in creative thinking and development of innovative solutions to complex customer challenges
Enthusiastic individual who works seamlessly with a diverse high performing team
Advanced experience working with both large and emerging Technology, Financial Services, Acquirers/Processors, Service Providers, and/or digital platform partners
English and Polish languages required

Job Responsibility

Cultivate a strong customer partnership through a deep understanding of their business and managing customer health and value realization
Identify optimization opportunities for customers with the goals of driving customer value and enhanced strategic goals through our products
Articulate key performance indicators related to cost, performance and optimization and the insights associated with them
Leverage Mastercard Services’ offerings to achieve customer goals and realize value propositions of Mastercard products
Identify opportunities for additional Mastercard products to create greater value potential for customers
Ability to evaluate business models, partnerships, and agreements ensuring product business cases are financially viable
Develop training materials, thought leadership, and customer-facing playbooks
Translate complex technical capabilities into effective solutions that address customer needs
Gather and report customer feedback on product gaps and pain points

Fulltime

Str mgmt/front end dept leader

Create an outstanding customer experience through exceptional service. Establish...

Location

United States , Sahuarita

Salary:

Not provided

The Muse

Expiration Date

Until further notice

Requirements

Effective communication skills
Knowledge of basic math (counting, addition, and subtraction)
Ability to handle stressful situations
Retail or Customer Service experience
High school diploma or equivalent
Management experience
Second language (speaking, reading and/or writing)

Job Responsibility

Promote trust and respect among associates
Communicate company, department, and job specific information to associates
Collaborate with associates and promote teamwork to help achieve company/store goals
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products
Monitor and control supply expenses for the department
Manage cash control, sales and cash items and records for the store
Manage the scheduling of Front-end associates to provide adequate department coverage
Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports
Develop and implement a department business plan to achieve desired results

What we offer

A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans
Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service
Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco
Valuable associate discounts on purchases, including food, travel, technology and so much more
Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program
Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways

Manager, Customer Success

Services within Mastercard is responsible for acquiring, engaging, and retaining...

Location

Germany , Frankfurt

Salary:

Not provided

Mastercard

Expiration Date

Until further notice

Requirements

Skilled at leveraging insights from market analysis, customer engagements, and identified opportunities to inform strategic decisions, drive innovation, and sustain competitive advantage
Knowledge and understanding of payments technology or cybersecurity (threat intelligence or risk management) and application of that knowledge to address customer/market needs in these areas are a plus
Experience using tools and technology to provide data analytics and business intelligence on cyber threats, fraud, risk and vulnerability
Proven ability to translate complex technical capabilities into effective solutions that address customer needs in a clear and customer-centric manner
Proficient experience in analyzing customer metrics and leveraging data to drive customer success initiatives that contribute to mutual profitability and growth
Successful track record of identifying “next opportunity” for customers to further enhance the strength and value of the partnership for both parties
Experience in creative thinking and development of innovative solutions to complex customer challenges
Enthusiastic individual who works seamlessly with a diverse high performing team, nurtures a winning and inclusive culture, and a focus on development at the individual and team level
Advanced experience working with both large and emerging Technology, Financial Services, Acquirers/Processors, Service Providers, and/or digital platform partners
English and German required

Job Responsibility

Cultivate a strong customer partnership through a deep understanding of their business and managing customer health and value realization during network product launch and post-sale
Identify optimization opportunities for customers with the goals of driving customer value and enhanced strategic goals through our products
Articulate key performance indicators related to cost, performance and optimization and the insights associated with them
Leverage Mastercard Services’ offerings to achieve customer goals and realize value propositions of Mastercard products
Identify opportunities for additional Mastercard products to create greater value potential for customers and enhance impact of Network Product offerings
Ability to evaluate business models, partnerships, and agreements ensuring product business cases are financially viable and supported by solid data
Develop training materials, thought leadership, and customer-facing playbooks that can be scaled internally and externally to support customer priorities and Customer Success value proposition
Translate complex technical capabilities into effective solutions that address customer needs in a clear and customer-centric manner
Gather and report customer feedback on product gaps and pain points. Use stakeholder insights to refine value propositions and improve products

Fulltime

New

Lead Data Scientist

Prism Data is building the future of credit risk assessment using modern data sc...

Location

United States , NYC or San Diego (La Jolla/UTC)

Salary:

150000.00 - 195000.00 USD / Year

Prism Data

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Statistics, Data Science, Math, Industrial Engineering, or similar quantitative discipline required
Master’s or PhD is a plus
4+ years of experience as a Data Scientist or Statistician, preferably in credit risk or financial services
Research & development of new attributes, models, decision strategies, and/or analytic capabilities
Customer-facing testing of data or analytic solutions (e.g., credit risk scores, alternative data, fraud prevention, etc.)
Cash flow underwriting analytics experience is a strong plus
Collaboration with business teams to understand and address business problems
Modeling experience in the latest AI and machine learning approaches
Mastery of rudimentary modeling approaches (e.g., regression, decision trees)
Expertise building Gradient Boosting models is a plus

Job Responsibility

Maintain and advance existing analytical product suite
Enhance core cash flow underwriting offerings as new data elements become available
Develop next-generation versions of products to boost stability, predictive accuracy, and relevancy to emerging use cases
Develop new products for new market opportunities using novel data assets
Demonstrate best practices in transparent modeling approaches to enable easy client adoption
Support sales, revenue attainment, and thought leadership
Conduct proof of concept analyses of the efficacy of Prism products in the context of clients’ business problems, and present results and insights
Support new and existing clients by guiding them on score cutoffs and the use of powerful custom attribute sets for their business
Educate clients on technical product knowledge
Contribute analysis to thought leadership content delivered by Prism executives in white papers and industry conferences

What we offer

Equity-based compensation
Comprehensive benefit plan, including medical, dental, vision, and 401(k)

Fulltime

Manager, Services Business Development, Fraud & Risk Sales

Mastercard

Location:
Poland , Warsaw

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 02, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Manager, Services Business Development, Fraud & Risk Sales

Director, Technology Account Management

Business Analytics Lead Analyst

Branch Inspection Control Testing Execution Analyst

Lead Data Scientist

Manager, Customer Success

Str mgmt/front end dept leader

Manager, Customer Success

Lead Data Scientist

Manager, Services Business Development, Fraud & Risk Sales

Mastercard

Location:Poland , Warsaw

Category:Sales

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:January 02, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Manager, Services Business Development, Fraud & Risk Sales

Director, Technology Account Management

Business Analytics Lead Analyst

Branch Inspection Control Testing Execution Analyst

Lead Data Scientist

Manager, Customer Success

Str mgmt/front end dept leader

Manager, Customer Success

Lead Data Scientist

Location:
Poland , Warsaw

Category:
Sales

Contract Type:
Not provided

Job Posted:
January 02, 2026