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Manager ServiceNow Developer

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Vodafone

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Location:
India , Pune

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We are seeking a highly experienced ServiceNow professional with deep expertise across development, administration, integrations, and Service Portal. The ideal individual will have a strong command of scripting, hands-on exposure to complex implementations, and the ability to lead and guide teams. This role suits someone who enjoys problem-solving, working collaboratively, and continuously enhancing platform capability while maintaining best practices and compliance.

Job Responsibility:

  • Lead end‑to‑end development of ServiceNow applications and modules
  • Design and customise ServiceNow Service Portals with comprehensive utilisation of platform features
  • Implement and manage complex third‑party integrations using web services and plugins
  • Maintain and optimise CMDB and Asset Management processes
  • Facilitate agile ceremonies and ensure strong alignment between business logic and developed solutions
  • Ensure quality assurance through adherence to best practices, standards, and security protocols
  • Create and maintain documentation for development, governance, and compliance purposes
  • Deliver training and share knowledge on ATF scripting and testing methodologies
  • Stay informed of latest ServiceNow enhancements and propose continuous improvements

Requirements:

  • ServiceNow Developer/Administrator with a minimum of 7 years’ experience
  • Skilled in advanced ServiceNow integrations and Service Portal development
  • Proficient in both client‑side and server‑side scripting, including JavaScript
  • Experienced with SCDL workflows
  • Adept in software development lifecycle and agile methodologies
  • A clear communicator with excellent time management capabilities
  • Experienced in guiding or leading teams

Nice to have:

  • ServiceNow CSA certification
  • Micro Certification in Service Portal

Additional Information:

Job Posted:
March 22, 2026

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