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Reporting to the Senior Manager, Loss Prevention, this role contributes to the development of Purolator’s security strategy to balance loss prevention, promote customer’s business success, and enable Purolator’s growth. Working closely with Operations, you will develop and implement the field division’s Security & Loss Prevention policies, practices, and protocols. You will execute the security strategy to achieve loss prevention targets and ensure the support of the crisis management/business continuity activities.
Job Responsibility:
Manages the divisional Security & LP team and other projects as assigned, oversees and is responsible for their work and investigations as well as provision of adequate training, guidance and mentoring to the team
Ensures employee engagement in company’s security and loss prevention efforts to prevent, reduce, mitigate risk and loss to our customers and Purolator, increase regulatory security compliance and respond to incidents
Supports growth by liaising with the Sales Department and National Accounts security program to promote our Security Operations as a value proposition to our customers
resolving customer complaints and work with customers where necessary to improve their loss/damage experiences
Manages the deployment and directs Regional Security & LP Managers and/or teams in simple and complex cases, using trending, risk and intelligence-based techniques. Will also conduct investigations
Prepare and manages the functional budget for the division security operations
Develops close relationships with internal and external partners such as senior law enforcement, security agencies, and private sector counterparts and uses this knowledge to apply best practices and perform job functions
Conducts risk assessments & audits, investigations, prepares reports, briefs management on the status of security issues and provides relevant advice using excellent written and oral presentation skills
Recommends and deploys, in conjunction with the Manager, Security Technology Solutions, state-of-the-art technology solutions and innovative security management techniques to safeguard Purolator’s assets
Requirements:
Security Management College Diploma/Studies preferred or Advanced Police Management or relevant qualification
Professional certifications such as: CPP – Certified Protection Professional, PSP – Physical Security Professional, PCI – Professional Certified Investigator, CFE – Certified Fraud Investigator strongly preferred
Risk Management training
Proven minimum experience at least 10-15 years in security management or operations or relevant experience
Proven strong experience in leading, managing, training and developing teams (minimum of 5 years)
Strong Investigations / Major Case Management and/or Intelligence Operations Management experience
Strong understanding or experience in government industry certifications programs such as CT-PAT, PIP or TAPA
Strong understanding of current laws and regulations in Canada and emerging legal issues
Crisis Management and/or Data Analysis training
Strong experience in MS Office Suite, particularly Excel
Security Systems Technology experience
Management of Security Operations in a fast-paced environment
Ability to meet government security clearance requirements, maintain a valid passport and ability to travel as required
Nice to have:
Experience in a diverse work environment
Experience in employee and labour relations
Experience in presenting or delivering presentations and training program