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Manager-Sales

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Cricket Wireless Authorized Retailer

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Location:
United States , Richardson

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Category:

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Contract Type:
Not provided

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Salary:

61700.00 - 92500.00 USD / Year

Job Description:

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. Join AT&T's Sales team and help connect customers with innovative solutions in cybersecurity, fiber, wireless, cloud, IoT, and more. Your sales expertise will drive growth and support our vision to lead the industry in connectivity, technology, and community. Overall Purpose: To lead, direct, and optimize a team of telesales representatives in a consumer call center, driving revenue growth through effective sales and upselling strategies while ensuring superior customer service and satisfaction.

Job Responsibility:

  • Lead a consumer telesales organization to exceed customer experience objectives and manage people effectively
  • Analyze data to develop and implement strategies that drive revenue generation and continuous improvement
  • Direct daily activities and execution of call centers and vendor operations to achieve revenue goals and reduce expenses
  • Implement strategic policies and develop innovative initiatives for technology, corporate compliance, training, and workforce planning
  • Collaborate with various business areas to drive strategic alignment, manage change, and maintain strong domestic and international vendor relationships

Requirements:

  • Bachelor's degree (BS/BA) desired
  • 5+ years of related sales experience
What we offer:
  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Additional Information:

Job Posted:
May 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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