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The Manager, Sales Training will develop both in-person and virtual training that inspires the sales force to apply new sales behaviors to increase effectiveness in their work. This role is critical to the success of the organization as it will provide the training and support needed for the sales force to execute effectively within a compliant environment.
Job Responsibility:
Apply adult learning principles and a story-based approach to training initiatives including the creation, implementation, and evaluation of training programs
Training responsibilities may include: Launch readiness and launch pull-through
Developing a competitive selling curriculum that can be leveraged for both new hires and the ongoing development of the existing sales team
Share in the responsibilities of POA workshop development, new hire training, selling skill curriculums, and other training responsibilities
Deliver both in-person and virtual training in a way that inspires participants to apply the principles discussed
Design engaging and effective training materials, including presentations, manuals, e-learning modules, and assessments
Lead and manage the full lifecycle of assigned training projects including planning, resource allocation, execution, and delivery
Develop and maintain project timelines, and communication plans to ensure meeting delivery deadlines and collaborate with marketing, medical, regulatory, and leadership to ensure alignment across departments
Manage Learning Management System content from a training perspective for both new hires and existing representatives
Assist in the implementation of training needs assessments and the identification of training initiatives to address any gaps or opportunities
Create, implement, and facilitate training tailored to the principles of compliance for all sales forces
Review and update all compliance training as needed
Collaborate with the compliance and market access teams to identify future training needs and develop proactive plans to address these needs
Requirements:
A bachelor's degree is required with concentration in business, or education, science preferred
Minimum of 3 years working in a home office environment or equivalent experience is preferred
Strong collaboration skills
Strong organizational and planning skills
Effective presentation and facilitation skills including excellent verbal and written communication skills
Required technical abilities in use of various software/hardware platforms necessary to execute new hire training
Nice to have:
Experience in 1st line Management a plus
Neuroscience experience is strongly preferred
A proven track record of experience/knowledge with one or more of the following is preferred: Launch readiness and launch pull-through, Competitive Selling, Market Access training for a field sales team
Experience in Sales Training or adult learning/education with corresponding certifications is a plus
Pharmaceutical Commercial Operations or equivalent experience preferred