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Airwallex aspires to serve the fastest-growing businesses globally. As the Manager, Sales, SME & Growth, you will lead and scale a team of full-cycle Account Executives responsible for acquiring and closing customers within SMB segments. You will be accountable for revenue, pipeline health, deal quality, and execution velocity. This role requires a hands-on sales leader who can coach AEs on discovery, deal strategy, and closing, while also building the processes, metrics, and operating cadence needed to scale a high-performing SMB sales motion. If you are a data-driven leader who thrives on intensity, accountability, and continuous improvement and developing strong closers. This role offers the opportunity to shape one of Airwallex’s most important growth engines.
Job Responsibility:
Lead, coach, and develop a team of full-cycle Account Executives, with a strong focus on closing excellence and consistent revenue delivery
Partner closely with the outbound sales leader and cross-functional team leaders to continuously explore, test, and refine ICPs, evaluate new SMB verticals, and provide structured feedback based on deal quality, win/loss insights, and revenue outcomes
Coach AEs on prioritizing leads and opportunities effectively, ensuring time and effort are focused on the highest-conversion, highest-revenue deals
Drive best-in-class pipeline management practices, including deal qualification, stage progression discipline, pipeline coverage, and forecast accuracy
Develop AEs’ ability to run strong discovery, identify economic buyers, and manage multi-stakeholder deal cycles within SMB organizations
Coach and inspect deals on negotiation strategy, objection handling, pricing conversations, and close planning to improve win rates
Instill structured deal management habits, including clear next steps, mutual action plans, and close plans for every active opportunity
Drive a metrics-led operating cadence focused on deal velocity, stage conversion, win rates, and pipeline quality
Leverage data, AI, and sales tools to improve account research, deal strategy, and pipeline visibility
Maintain high standards of CRM hygiene, deal inspection, and sales process adherence
Requirements:
Minimum of 6 years of experience in B2B sales, with experience managing/coaching Account Executives
Mandatory experience selling payments, fintech, or banking/card products to SMB customers
Proven track record closing deals and managing complex SMB pipelines end-to-end
Strong commercial judgment with the ability to prioritize leads, assess deal quality, and forecast accurately
Deep experience coaching AEs on closing, negotiation, objection handling, and pipeline management
Comfortable managing multi-stakeholder deal cycles, including traditional business owners and finance teams
Excellent communication skills - structured, persuasive, and credible in commercial negotiations
Comfortable operating in fast-paced, high-growth environments with high accountability
Nice to have:
Experience leading SMB sales teams in fintech, payments, or trade-related platforms
Strong intuition for mapping customer payment flows and identifying expansion or revenue opportunities
Demonstrated ability to improve close rates, deal velocity, and win consistency
Experience leveraging AI and sales tools to improve deal strategy, pipeline visibility, and forecasting accuracy
Relationship-first leadership style with a strong coaching and talent-development mindset