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The Manager of Sales Operations will drive critical insights across the organization through sales pipeline management, sales analytics and business partnering. They will act as a trusted business partner to commercial leadership, ensuring that sales reporting and systems accurately provide the information needed to inform decision making. This individual is a self-starter with strong analytical, technical and organizational skills who develops efficient solutions to unique problems.
Job Responsibility:
Manage key performance metrics and dashboards for the business unit, including pipeline health, forecast accuracy, and quota attainment
Provide analysis and insight to support data-driven decision-making around go-to-market strategy, resource allocation, and territory planning
Monitor and report on performance against sales goals, identifying gaps and areas for improvement
Manage and continuously evolve core sales operations processes and systems to support scalable growth and efficiency
Oversee sales forecasting and pipeline management to ensure accurate predictions of revenue and resource needs
Lead cross-functional projects that drive sales effectiveness and operational excellence for the business unit
Support the RFP process and implementation of a CRM system
Once implemented, manage the data administration within the CRM
Ensure timely communication and execution of new initiatives, processes, and reporting mechanisms
Requirements:
Bachelor’s degree in Finance, Analytics, Operations, or related field required
Minimum of 5 years of experience in Sales Operations, Strategy, or similar role
Minimum of 1 year of management experience
Deep understanding of core sales operations functions – including sales forecasting, pipeline management, territory design, and quota setting
Exceptional analytical skills with the ability to gather, structure, and analyze large data sets to derive insights
Proficiency in sales analytics and reporting
advanced Excel skills and experience building dashboards or reports (Power BI, or other analytics modules)
Experience managing data quality, sales process adherence, and building reports and dashboards in a CRM environment
Strong communication skills both verbal and written to communicate to all levels of the organization
Nice to have:
MBA or master’s degree is a plus
Prior experience in distribution, CPG (consumer packaged goods), or retail distribution sectors and knowledge of how sales, supply chain, and merchandising intersect in a distribution business model is preferred
Hands-on experience with commercial planning tools & systems
Experience managing or mentoring staff (directly or indirectly) is a plus
What we offer:
Health/Rx
Dental
Vision
Flexible and health spending accounts (FSA/HSA)
Supplemental life insurance
401(k)
Paid time off
Paid sick time
Short term & long term disability coverage (STD/LTD)
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