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We are seeking a Manager, Sales Operations - Commissions to join our dynamic Sales Operations team! The focus of the Sales Operations team is improving business growth and performance by being the objective, trusted partner to Sales Leadership. As a Manager, Sales Operations, you will play a critical role in driving Spotify Ads’ global sales productivity, strategic planning, and operational efficiency. This position centers on end-to-end ownership of Bonus & Commissions operations, cross-functional program management, and delivering insights that align to revenue strategy and organizational goals.
Job Responsibility:
Commission and Bonus Management: Own the monthly and quarterly commissions cycle for Sales and Sales Support teams
Insights & Strategy: Analyze attainment and commission trends to deliver actionable insights and recommendations to leadership
System & Platform Oversight: Act as the primary business owner for our commissions platform
Process Improvement: Develop, document, and refine policies and processes to improve efficiency, transparency, and scalability of the commissions cycle
Strategic Program Development: Support and contribute to the design and evolution of commissions strategic initiatives
Cross-Functional Program Management: Independently lead and drive commissions-related initiatives across Sales, Finance, RevOps, Sales Compensation, and Operations teams
Requirements:
5+ years of experience in Sales Operations or Revenue Operations with direct, hands-on experience in Sales Commissions or incentive-compensation processes
Familiar and comfortable with month-end and quarter-end commissions cycles, including managing data inputs, resolving discrepancies, and partnering with cross-functional teams
Adept in commissions or incentive-compensation platforms and comfortable working with complex datasets
Strong analytical skills—both quantitative and qualitative—with the ability to interpret data, identify trends, and deliver clear, actionable insights
Extremely detail-oriented and skilled at identifying errors, validating data, and building audit frameworks
Strong proficiency in Microsoft Excel/Google Sheets
Demonstrated ability to maintain objectivity and discretion with confidential information
Highly organized, able to manage multiple priorities, and proactive in solving ambiguous problems independently
Proven track record of working cross-functionally and influencing stakeholders at various levels, with the ability to lead programs and drive alignment across teams
Nice to have:
Experience partnering with system vendors or managing platform functionality is a plus
Familiarity with Salesforce, SQL, or BigQuery is a plus
What we offer:
Equity
Health insurance
Six month paid parental leave
401(k) retirement plan
Monthly meal allowance
23 paid days off
13 paid flexible holidays
Extensive learning opportunities
Flexible share incentives
Global parental leave, six months off - for all new parents
All The Feels, our employee assistance program and self-care hub
Flexible public holidays, swap days off according to your values and beliefs
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