CrawlJobs Logo

Manager sales loyalty retention collections

cricketwireless.com Logo

Cricket Wireless Authorized Retailer

Location Icon

Location:
United States , San Antonio

Category Icon
Category:

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

55000.00 - 82600.00 USD / Year

Job Description:

As a Manager – Sales, Retention, Collections position your tasks may include, but are not limited to, the following: Leads, coaches, and develops representatives to exceed all sales, collections, and retention objectives, service metrics and customer experience metrics. Manages the day-to-day operations from executing leadership academy tactics, designing incentive plans, and creating an environment that promotes engagement. Responsible for hiring, attrition, ramp plans, and grievance process. Utilizes strong product and pricing knowledge, exercises judgment, and resolves complex problems. Responsible for influencing decisions regarding the hiring, firing, disciplinary action, and promotional activity for subordinates.

Job Responsibility:

  • Leads, coaches, and develops representatives to exceed all sales, collections, and retention objectives, service metrics and customer experience metrics
  • Manages the day-to-day operations from executing leadership academy tactics, designing incentive plans, and creating an environment that promotes engagement
  • Responsible for hiring, attrition, ramp plans, and grievance process
  • Utilizes strong product and pricing knowledge, exercises judgment, and resolves complex problems
  • Responsible for influencing decisions regarding the hiring, firing, disciplinary action, and promotional activity for subordinates
  • Leadership and Customer Experience: Lead a consumer tele sales organization, to exceed customer experience objectives and manage people effectively
  • Data Analysis and Strategy Development: Analyze data to develop and implement strategies that drive revenue generation and continuous improvement
  • Operational Management and Efficiency: Direct daily activities and execution of call centers and vendor operations to achieve revenue goals and reduce expenses
  • Strategic Policy and Innovation: Implement strategic policies and develop innovative initiatives for technology, corporate compliance, training, and workforce planning
  • Collaboration and Alignment: Collaborate with various business areas to drive strategic alignment, manage change, and maintain strong domestic and international vendor relationships

Requirements:

  • Bachelor’s degree (BS/BA) desired
  • 8+ years of related sales experience
  • Ability to coach and develop a team to overdeliver on all key metrics with the outmost integrity
  • Foster an environment of high performance by creating meaningful relationships, develop future leaders, and deliver appropriate accountability
  • Develop strong union relationship and collaboration, be extremely flexible and open to constant change, responsive, and deliver on all administrative tasks
  • 100% bilingual - Spanish, reading, writing, and speaking
  • Strong operational and engagement experience leading virtual, hybrid or in office teams
  • Understand dynamics of technology, coaching and development to overdeliver on all key metrics and employee engagement
What we offer:
  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Additional Information:

Job Posted:
February 17, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Manager sales loyalty retention collections

New

General Manager

The General Manager functions as the primary strategic and operational leader of...
Location
Location
United States , San Juan
Salary
Salary:
100000.00 - 130000.00 USD / Year
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Marriott International experience is mandatory, preferably with Autograph Collection or lifestyle brands
  • Proven General Manager experience in a lifestyle, boutique, or full-service hotel
  • Extensive Food & Beverage leadership experience, ideally overseeing multiple outlets
  • Demonstrated success leading complex operations, driving profitability, and managing owner relationships
  • Bachelor’s degree in business administration, Hotel & Restaurant Management, or related field with 6+ years progressive hospitality leadership experience
  • OR 2-year degree with 8+ years progressive hospitality leadership experience
  • Preferred: Experience in Caribbean, resort, or destination markets
  • Ability to stand, walk, and move throughout the property for extended periods
  • Capable of attending events, inspecting multiple outlets, and managing operational walkthroughs
  • Flexibility to work extended hours, weekends, holidays, and evenings
Job Responsibility
Job Responsibility
  • Develop and execute annual and long-range business plans maximizing profitability, guest satisfaction, and market share
  • Translate Marriott’s global strategies into property-level initiatives aligned with Alma’s brand positioning
  • Monitor competitive landscape, market trends, and demand drivers to identify growth opportunities
  • Hold the Executive Committee accountable for disciplined execution and measurable results
  • Provide hands-on leadership for all F&B operations, including restaurants, bars, and experiential programming
  • Elevate F&B performance through menu strategy, cost controls, beverage programming, service standards, and brand storytelling
  • Partner with culinary and beverage leaders to drive innovation while maintaining operational discipline
  • Ensure financial performance through margin management, labor optimization, inventory controls, and revenue growth
  • Position F&B outlets as destination experiences for guests and the local community
  • Collaborate with Sales & Marketing to maximize group, event, and local demand
What we offer
What we offer
  • 15 days of vacation per year
  • 12 sick days
  • 100% employee coverage under our medical plan
  • parking
  • a $50/month phone allowance
  • a birthday day off with a $50 bonus
  • holidays with a compensatory day off
  • benefits at our restaurants and within the hotel (complimentary meals at the restaurants and, for executives, a 30% discount on hotel nights)
  • all applicable Marriott benefits (once transition is completed)
  • relocation is negotiable
  • Fulltime
Read More
Arrow Right

Assistant General Manager

You’re a role model, people person, jack-of-all-trades. Which is how you success...
Location
Location
United States , Dorchester, Boston
Salary
Salary:
78000.00 USD / Year
bozzuto.com Logo
Bozzuto
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4 year college degree or equivalent relevant experience
  • 2+ years of experience in the property management, hospitality or retail industries
  • Exposure to rent collection processes, budgets and account receivables
  • Proficient in leveraging social media platforms such as Facebook and Instagram
  • Outstanding communication skills, both written and verbal
  • A sharp professional appearance
  • Competent with industry software (YARDI preferred), apps and computer programs
  • Sales aptitude
Job Responsibility
Job Responsibility
  • Leading by example, living the standards and behaviors consistent with the core values and culture of Bozzuto
  • Contributing to the achievement of established financial objectives by collecting resident rent, posting rental receipts and managing delinquency
  • Achieving occupancy levels by conducting informative and personalized tours of the community which result in new leases
  • Building brand loyalty and reaching resident retention goals by striving to ensure every resident interaction is positive
  • Ensuring that the community’s interior and exterior are impeccable, and the team appropriately represents the Bozzuto brand with a crisp, professional appearance
  • Respectfully coaching and mentoring team members when the PM/GM is not present
  • Working weekends when prospective residents are out looking for their new home—one to two weekends per month with two days off during the week
What we offer
What we offer
  • Competitive compensation
  • Health & wellness benefits including coverage for medical, dental, and vision
  • Paid leave (20 days of paid time off plus holidays)
  • Retirement planning (401k program with a company match)
  • Tuition reimbursement
  • Many other programs to support career development and growth
  • Fulltime
Read More
Arrow Right

Assistant General Manager

You’re a role model, people person, jack-of-all-trades. Which is how you success...
Location
Location
United States , Brooklyn
Salary
Salary:
75000.00 - 80000.00 USD / Year
bozzuto.com Logo
Bozzuto
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4 year college degree or equivalent relevant experience
  • 2+ years of experience in the property management, hospitality or retail industries
  • Exposure to rent collection processes, budgets and account receivables
  • Proficient in leveraging social media platforms such as Facebook and Instagram, and a passion to create and deliver engaging and distinctive content
  • Outstanding communication skills, both written and verbal
  • A sharp professional appearance
  • Competent with industry software (YARDI preferred), apps and computer programs
  • Sales aptitude
  • A real estate license (or willingness to obtain within 90 days of hire) where applicable
Job Responsibility
Job Responsibility
  • Leading by example, living the standards and behaviors consistent with the core values and culture of Bozzuto
  • Contributing to the achievement of established financial objectives by collecting resident rent, posting rental receipts and managing delinquency
  • Achieving occupancy levels by conducting informative and personalized tours of the community which result in new leases
  • Building brand loyalty and reaching resident retention goals by striving to ensure every resident interaction is positive
  • Ensuring that the community’s interior and exterior are impeccable, and the team appropriately represents the Bozzuto brand with a crisp, professional appearance
  • Respectfully coaching and mentoring team members when the PM/GM is not present
  • Working weekends when prospective residents are out looking for their new home—one to two weekends per month with two days off during the week
  • Building a motivating environment that encourages your team to give their very best
  • Stepping in and taking responsibility for leading when the GM is not present
  • Connecting with people by engaging in meaningful conversations that demonstrate your concern and genuine desire to make them feel at home
What we offer
What we offer
  • Competitive compensation
  • Health & wellness benefits
  • coverage for medical, dental, and vision
  • Paid leave
  • 20 days of paid time off plus holidays
  • Retirement planning
  • 401k program with a company match
  • Tuition reimbursement
  • many other programs to support career development and growth
  • Fulltime
Read More
Arrow Right

Guest Experience Manager

Position Description: Serves as the Harvest Table marketing and communications l...
Location
Location
United States , Wellesley
Salary
Salary:
75000.00 - 85000.00 USD / Year
aramark.com Logo
Aramark
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree in marketing, communications, public relations, business administration or related field
  • 2-3 years’ relevant professional marketing experience
  • Strong written and oral communication skills
  • Efficiency in all Microsoft Office products required
  • Efficiency in Adobe Creative Suite, Canva and WordPress preferred
  • Proven success in the creation and execution of print & digital communication strategies including, but not limited to, social media channels, and WordPress content management system
  • High energy, results-oriented individual who can make a difference, takes initiative, makes things happen, accepts accountability, has a “can do” attitude, and has an appropriate sense of urgency
  • Team player who is creative and flexible in attitude and style to adapt to new situations in a rapidly changing, dynamic environment
  • Financial acumen, creative problem-solving ability, and customer savviness
  • A strong value system, unquestioned integrity, and good listening skills
Job Responsibility
Job Responsibility
  • Serves as the Harvest Table marketing and communications liaison on the account leadership team
  • Works collaboratively with the Director & Associate Director of Guest Experience and account leadership team to develop, implement, and evaluate marketing programs and strategies aligned specifically with Harvest Table’s culinary and guest service vision
  • Supports business strategies and projects, including (but not limited to) concept & program branding, storytelling, revenue growth through increased participation and check average, meal plan sales & market penetration, guest loyalty & retention, and to enhance value perception
  • Provides ongoing development, maintenance, and implementation of internal and external client communications and marketing initiatives within accounts, in alignment with Harvest Table’s core values and initiatives
  • Responsible for sales development and execution of annual meal plan campaigns, including oral and written presentations to various target groups (e.g.
  • on-campus residents, commuters, faculty & staff, etc.)
  • Act as mission extenders by building relationships and interacting with clients, university department heads, student organizations, and community groups
  • Responsible for guest insight-driven strategic planning, innovation, creativity, and development of new strategies and tactics for promoting existing or new restaurants, to enhance sales and increase customer satisfaction
  • Chief storyteller on the team that is responsible for spreading the word about all program initiatives, the people behind the plates, our food and community partners
  • Performs marketing research and data collection, including (but not limited to) focus groups, surveys, campus mapping, guest journey mapping, trend development, target market research, and competitive pricing analysis
What we offer
What we offer
  • medical
  • dental
  • vision
  • work/life resources
  • retirement savings plans like 401(k)
  • paid days off such as parental leave and disability coverage
  • Fulltime
Read More
Arrow Right

Guest Experience Manager

Serves as the Harvest Table marketing and communications liaison on the account ...
Location
Location
United States , wellesley
Salary
Salary:
75000.00 - 85000.00 USD / Year
aramark.co.uk Logo
Aramark UK
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree in marketing, communications, public relations, business administration or related field
  • 2-3 years’ relevant professional marketing experience
  • Strong written and oral communication skills
  • Efficiency in all Microsoft Office products required
  • Efficiency in Adobe Creative Suite, Canva and WordPress preferred
  • Proven success in the creation and execution of print & digital communication strategies including, but not limited to, social media channels, and WordPress content management system
  • High energy, results-oriented individual who can make a difference, takes initiative, makes things happen, accepts accountability, has a “can do” attitude, and has an appropriate sense of urgency
  • Team player who is creative and flexible in attitude and style to adapt to new situations in a rapidly changing, dynamic environment
  • Financial acumen, creative problem-solving ability, and customer savviness
  • A strong value system, unquestioned integrity, and good listening skills
Job Responsibility
Job Responsibility
  • Serves as the Harvest Table marketing and communications liaison on the account leadership team
  • Works collaboratively with the Director & Associate Director of Guest Experience and account leadership team to develop, implement, and evaluate marketing programs and strategies aligned specifically with Harvest Table’s culinary and guest service vision
  • Supports business strategies and projects, including (but not limited to) concept & program branding, storytelling, revenue growth through increased participation and check average, meal plan sales & market penetration, guest loyalty & retention, and to enhance value perception
  • Provides ongoing development, maintenance, and implementation of internal and external client communications and marketing initiatives within accounts, in alignment with Harvest Table’s core values and initiatives
  • Responsible for sales development and execution of annual meal plan campaigns, including oral and written presentations to various target groups (e.g.
  • on-campus residents, commuters, faculty & staff, etc.)
  • Act as mission extenders by building relationships and interacting with clients, university department heads, student organizations, and community groups
  • Responsible for guest insight-driven strategic planning, innovation, creativity, and development of new strategies and tactics for promoting existing or new restaurants, to enhance sales and increase customer satisfaction
  • Chief storyteller on the team that is responsible for spreading the word about all program initiatives, the people behind the plates, our food and community partners
  • Performs marketing research and data collection, including (but not limited to) focus groups, surveys, campus mapping, guest journey mapping, trend development, target market research, and competitive pricing analysis
What we offer
What we offer
  • medical
  • dental
  • vision
  • work/life resources
  • retirement savings plans like 401(k)
  • paid days off such as parental leave and disability coverage
Read More
Arrow Right

Assistant General Manager

You’re a role model, people person, jack-of-all-trades. Which is how you success...
Location
Location
United States , Columbia
Salary
Salary:
72646.00 - 73000.00 USD / Year
bozzuto.com Logo
Bozzuto
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4 year college degree or equivalent relevant experience
  • 2+ years of experience in the property management, hospitality or retail industries
  • Exposure to rent collection processes, budgets and account receivables
  • Proficient in leveraging social media platforms such as Facebook and Instagram
  • Outstanding communication skills, both written and verbal
  • A sharp professional appearance
  • Competent with industry software (YARDI preferred), apps and computer programs
  • Sales aptitude
Job Responsibility
Job Responsibility
  • Leading by example, living the standards and behaviors consistent with the core values and culture of Bozzuto
  • Contributing to the achievement of established financial objectives by collecting resident rent, posting rental receipts and managing delinquency
  • Achieving occupancy levels by conducting informative and personalized tours of the community which result in new leases
  • Building brand loyalty and reaching resident retention goals by striving to ensure every resident interaction is positive
  • Ensuring that the community’s interior and exterior are impeccable, and the team appropriately represents the Bozzuto brand with a crisp, professional appearance
  • Respectfully coaching and mentoring team members when the PM/GM is not present
  • Working weekends when prospective residents are out looking for their new home—one to two weekends per month with two days off during the week
What we offer
What we offer
  • Competitive compensation
  • Health & wellness benefits (medical, dental, and vision)
  • Paid leave (20 days of paid time off plus holidays)
  • Retirement planning (401k program with a company match)
  • Tuition reimbursement
  • Fulltime
Read More
Arrow Right

Customer Success Team Lead

To succeed in digitising the hair and beauty industry, Treatwell has built an am...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
jobs.treatwell.com Logo
Treatwel Industries
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in leading, managing or mentoring successful customer-facing teams
  • Commercially sharp and data-driven
  • comfortable setting strategy as well as executing it
  • Inspiring communicator who can coach a team to be persuasive and impactful with partners
  • Passionate about technology, scale and the digitisation of industries
  • Target-driven with a track record of exceeding retention, upsell or revenue goals
  • Process-oriented, constantly looking for ways to improve team effectiveness
  • Collaborative, team-first mindset - motivated by both individual and collective success
  • Empathetic leader who balances support with accountability, creating an environment where individuals and the team thrive
Job Responsibility
Job Responsibility
  • Lead and coach a high-performing team of Customer Success Managers
  • Set clear goals, track performance and create a culture of accountability and continuous improvement
  • Ensure partners fully adopt our SaaS, driving loyalty, retention and growth
  • Work cross-functionally with Sales, Marketing and Product to identify opportunities and align strategies
  • Analyse data and feedback to proactively refine team tactics, reducing churn and improving partner engagement
  • Handle escalations where needed, setting the example in communication and problem-solving
What we offer
What we offer
  • 28-days holiday, plus bank holidays
  • Monthly £40 Treatwell vouchers so you can treat yourself too
  • Mental health support through our partnership with Plumm
  • Benefits platform offering cycle to work scheme, high street discounts and other perks
  • A beneficial pension scheme and enhanced parental pay & leave policy
  • We offer a hybrid working model with 2 days of flexible home working
Read More
Arrow Right
New

Laborer

The Laborer I is an entry-level position responsible for performing a variety of...
Location
Location
United States , Ithaca
Salary
Salary:
30.00 - 44.05 USD / Hour
cecoconcrete.com Logo
Ceco Concrete Construction, LLC
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Frequently lifting, carrying, pushing and pulling up to 50 pounds of material and up to 90 pounds of material with assistance, if requested
  • Frequently walking, stooping, kneeling, reaching and climbing
  • Frequent use of hand tools such as power tools, circular saws, hammers, nails, and bolts
  • Preference given to candidates with a minimum of 12 months of formwork / concrete construction labor work experience at meets or exceeds performance expectations
  • 30 Hour OSHA Card desired
Job Responsibility
Job Responsibility
  • Perform general construction labor to include jobsite clean-up and moving of materials by hand
  • Operating motorized equipment including power tools, saws, hammers, nails, and bolts
  • Assist in pouring of vertical concrete
  • Install reshores per instructions
  • Working during inclement weather, could be exposed to extreme cold and heat, noise and dust from construction operations depending upon project site
What we offer
What we offer
  • Inclusive Medical, Dental, Vision, Accident, and Illness insurance
  • Company paid AD&D and Life insurance
  • Health Savings Account contribution of up to $1,000 per year
  • 401(k) retirement savings program with a company match
  • Employee Assistance Program including discounts with major vendors & products
  • Mental and physical wellness programs
  • Career advancement opportunities with a stable well-established organization
  • Fulltime
Read More
Arrow Right