Manager, Sales Incentives Strategy & ICM Job at Mastercard (Purchase)

Sales Strategy and Operations Manager

As the Manager of Sales Strategy and Operations, you will be the strategic backb...

Location

United States

Salary:

127000.00 - 191400.00 USD / Year

PagerDuty

Expiration Date

Until further notice

Requirements

4–6 years of experience in Sales Operations, Revenue Operations, or Sales Finance, ideally within a fast-growing B2B SaaS environment
Advanced CRM knowledge (Salesforce/HubSpot) is required
specifically managing forecasting rollups and custom pipeline reporting
High proficiency in Excel/Google Sheets for financial modeling and compensation plan simulations
Experience with Forecasting tools (e.g., Clari, Gong) and Incentive Compensation Management (ICM) software (e.g., CaptivateIQ, Spiff, Xactly) is a strong plus
Data visualization experience (Tableau, Looker, or PowerBI) is highly preferred
Strong data-modeling skills with the ability to translate complex, messy datasets into clear, actionable executive summaries
High emotional intelligence and communication skills

Job Responsibility

Design and execute commission plans that drive the right sales behaviors
Build the analytics framework to measure performance
Run a highly predictable weekly and quarterly sales forecasting cadence
Partner with Sales Leadership and Finance to design, model, and implement annual and mid-year Sales Incentive Compensation Plans (OTE structures, accelerators, SPIFFs, and gates) that align with company ARR goals
Ensure data accuracy, timely payouts, and dispute resolution for the global sales team using our incentive compensation management (ICM) software
Conduct ongoing analysis on plan performance (e.g., attainment distribution, cost of sales, commission leakage) to ensure plans remain motivating for reps and fiscally responsible for the business
Own and optimize the weekly, monthly, and quarterly sales forecasting process
Manage and configure our forecasting platform (e.g., Clari, Gong, or CRM forecasting modules) to track pipeline health, historical conversion rates, and deal slippage
Build, maintain, and optimize automated dashboards and reports that track core SaaS metrics (e.g., CAC, LTV, Win Rates, Sales Cycle Length, Pipeline Coverage, Average Contract Value)
Move beyond standard reporting to deliver proactive insights

What we offer

Competitive salary
Comprehensive benefits package
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent

Fulltime

Director, SAP ICM – Strategy, Deployment & Integrations

The Director is responsible for aligning our Sales Incentives Strategy to operat...

Location

United States , Boston

Salary:

168000.00 - 269000.00 USD / Year

Mastercard

Expiration Date

Until further notice

Requirements

10–15+ years leading sales incentive management, territory and quota applications in a complex enterprise environment
Proven leadership operating Sales Performance Management capabilities, specifically ICM (incentive compensation) and territory/quota processes
Ability to analyze data availability for sales incentives plan design and risks in plan design and/or calculation methodology (e.g. split-crediting, generalist / specialist crediting, cut-in and acceleration methodologies)
Strong understanding of compensation operations, governance, and controls for pay-impacting systems and calculations
Experience leading cross-functional programs with P&C, Sales Excellence, Finance, and IT, including global stakeholder management
Demonstrated capability in roadmap prioritization, and product/service operating models
Solid grasp of integrations, data architecture concepts, identity/access controls, and reporting/analytics patterns
Proven success drawing insights from data and reflecting them into solutions and strategies
Able to synthesize multiple business factors to develop differentiating insights that in turn promote transformational approaches to grow the business and deliver superior solutions

Job Responsibility

Own, plan and drive the strategic direction, operational efficiency, and roadmap to deploy operations of the company's sales compensation, commissions, and variable pay programs
Oversee end-to-end administration, including system and sales plan configuration, data interface integration, and commission performance reporting capabilities to ensure accuracy and efficiency
Establish an operating model for plan deployment across: intake, prioritization, backlog management, governance, and release cadence
Oversee ICM plan design enablement, configuration, testing, and go-live execution in partnership with Compensation/Total Rewards, Sales Ops, and Finance
Support Territory & Quota system and data integration, versioning, approvals, and downstream alignment with compensation plans and reporting
Own configuration for repeatable plan constructs across the generalist / specialist sales compensation overlay design
Own data interfaces with potential acquisitions to support transition of sales incentive programs
Accountable for ICM operations: incident management, problem management, change/release management, and performance SLAs
Create robust controls for pay-impacting processes (ICM): auditability, validation, reconciliation, approvals, and segregation of duties
Maintain configuration integrity, documentation, and knowledge management across modules and integrations

What we offer

insurance (including medical, prescription drug, dental, vision, disability, life insurance)
flexible spending account and health savings account
paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
80 hours of Paid Sick and Safe Time
25 days of vacation time and 5 personal days
10 annual paid U.S. observed holidays
401k with a best-in-class company match
deferred compensation for eligible roles
fitness reimbursement or on-site fitness facilities
eligibility for tuition reimbursement

Fulltime

Manager, Data Integrations- Incentive Compensation Management

Location

United States , Purchase

Salary:

129000.00 - 206000.00 USD / Year

Mastercard

Expiration Date

Until further notice

Requirements

8–10+ years leading data integrations across complex enterprise data environments preferably sales incentive management, territory and quota applications in a complex enterprise environment (SAP SuccessFactors, Anaplan, Varicent, etc.)
Ability to analyze data availability to create appropriate direct connect or interface feeds between system environments
Solid grasp of integrations, data architecture concepts, identity/access controls, and reporting/analytics patterns
Strong understanding of data integrations, governance, and controls for pay-impacting systems and calculations
Experience leading cross-functional initiatives with P&C, Sales Excellence, Finance, and IT, including global stakeholder management
Demonstrated capability in roadmap prioritization, and product/service operating models
Proven success drawing insights from data and reflecting them into solutions and strategies

Job Responsibility

Support the strategic direction, operational efficiency, and roadmap for data integrations and integrity in support of the company's sales compensation, commissions, and variable pay programs
SAP ICM Operations: Data interface integration, ensuring accuracy and efficiency
Data interface enablement, configuration, testing, and go-live execution
Evaluation of data interfaces and/or system to system feeds for existing or potential acquisitions in support of sales incentive programs
Maintain configuration integrity, documentation, and knowledge management across source and target systems
Ensure compliance with applicable policies and regulations (privacy, security, SOX where relevant), including access controls, role-based permissions, and audit readiness
Establish governance for compensation and quota cycles (calendar, cutoffs, signoffs, exception handling, and post-cycle retrospectives)
Partner with appropriate stakeholders to ensure reliable interfaces across Workday, payroll, Oracle and Hyperion Financials, Salesforce, data lake/warehouse, and reporting tools

What we offer

insurance (including medical, prescription drug, dental, vision, disability, life insurance)
flexible spending account and health savings account
paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
80 hours of Paid Sick and Safe Time
25 days of vacation time and 5 personal days
10 annual paid U.S. observed holidays
401k with a best-in-class company match
deferred compensation for eligible roles
fitness reimbursement or on-site fitness facilities
eligibility for tuition reimbursement

Fulltime

Senior Manager Commissions

As the Senior Manager, Commissions you will lead all financial aspects of the Co...

Location

United States , Scottsdale

Salary:

Not provided

Axon

Expiration Date

Until further notice

Requirements

Bachelor’s Degree
7+ years of experience in commissions, sales/revenue operations, finance or another highly analytical role
2+ years of experience as a people manager or team lead with positive interest in supporting the professional growth of your colleagues
Experience with interpreting and communicating sales performance with data-based insights
Advanced Excel skills
experience with data modelling, forecasting and analysis
Strong understanding of commission systems and incentive compensation management (ICM) tools such as Spiff, CaptivateIQ, Anaplan and CRM systems (e.g. Salesforce)
Highly organized with strong attention to detail and ability to work under tight deadlines
Demonstrated ability to identify and lead cross-functional projects or process improvements in a fast-paced, evolving environment
Excellent communication skills and the ability to explain complex analytical concepts to non-technical stakeholders

Job Responsibility

Work with Sales leadership to design and structure incentive compensation plans for our global sales team
Serve as a subject matter expert on all things commissions, diagnosing and solving operational and analytical problems, while collaborating closely with systems and operations teams to ensure accurate calculations and efficient processes
Work cross-functionally with Sales Strategy, IT, Finance and Accounting to analyze, validate and forecast commissions payout and financial statement impact relative to top line bookings and overall company performance
Ensure thorough reconciliations, controls and audit processes that validate data integrity and reduce risk
Develop and lead process improvement initiatives to enhance end user experience and scalability of commissions system, audit controls and operational processes
Periodically report out to executive team on quarterly financial results and sales incentive effectiveness or trend analyses
Support regular forecast updates and communicate early insights into risks or opportunities spanning commissions, bookings and other sales financial metrics

What we offer

Competitive salary and 401k with employer match
Discretionary paid time off
Paid parental leave for all
Medical, Dental, Vision plans
Fitness Programs
Emotional & Mental Wellness support
Learning & Development programs
Employee Resource Groups (ERGs)
snacks in our offices

Fulltime

Senior Manager Commissions

As the Senior Manager, Commissions you will lead all financial aspects of the Co...

Location

United States , Atlanta

Salary:

Not provided

Axon

Expiration Date

Until further notice

Requirements

Bachelor’s Degree
7+ years of experience in commissions, sales/revenue operations, finance or another highly analytical role
2+ years of experience as a people manager or team lead with positive interest in supporting the professional growth of your colleagues
Experience with interpreting and communicating sales performance with data-based insights
Advanced Excel skills
experience with data modelling, forecasting and analysis
Strong understanding of commission systems and incentive compensation management (ICM) tools such as Spiff, CaptivateIQ, Anaplan and CRM systems (e.g. Salesforce)
Highly organized with strong attention to detail and ability to work under tight deadlines
Demonstrated ability to identify and lead cross-functional projects or process improvements in a fast-paced, evolving environment
Excellent communication skills and the ability to explain complex analytical concepts to non-technical stakeholders

Job Responsibility

Work with Sales leadership to design and structure incentive compensation plans for our global sales team
Serve as a subject matter expert on all things commissions, diagnosing and solving operational and analytical problems, while collaborating closely with systems and operations teams to ensure accurate calculations and efficient processes
Work cross-functionally with Sales Strategy, IT, Finance and Accounting to analyze, validate and forecast commissions payout and financial statement impact relative to top line bookings and overall company performance
Ensure thorough reconciliations, controls and audit processes that validate data integrity and reduce risk
Develop and lead process improvement initiatives to enhance end user experience and scalability of commissions system, audit controls and operational processes
Periodically report out to executive team on quarterly financial results and sales incentive effectiveness or trend analyses
Support regular forecast updates and communicate early insights into risks or opportunities spanning commissions, bookings and other sales financial metrics

What we offer

Competitive salary and 401k with employer match
Discretionary paid time off
Paid parental leave for all
Medical, Dental, Vision plans
Fitness Programs
Emotional & Mental Wellness support
Learning & Development programs
Employee Resource Groups (ERGs)
snacks in our offices

Fulltime

Director of Product Management - Incentive Compensation Management (ICM)

CaptivateIQ is looking for a Director of Product Management to lead the end-to-e...

Location

United States; Canada , Menlo Park; Austin; Raleigh; Nashville; Toronto

Salary:

212120.00 - 300419.00 USD / Year

CaptivateIQ

Expiration Date

Until further notice

Requirements

4+ years leading PMs and shaping complex systems
Deep understanding of financial, modeling, or operational platforms where correctness, scale, and usability intersect
Demonstrated ability to build scalable systems and abstractions that serve multiple use cases and stakeholders
Strong cross-functional instincts - able to bring together Engineering, Design, Sales, and CX around shared context and goals
A coaching mindset
you invest in developing people’s judgment, not just their execution
Clear, structured thinking - you simplify complexity without losing nuance
Passion for creating environments where product teams do their best, most thoughtful work

Job Responsibility

Own the ICM product strategy and roadmap
Model hands-on product leadership
Foster a culture of deep collaboration
Promote intra-team and cross-functional collaboration
Build for leverage
Scale enterprise readiness
Develop system thinkers
Drive measurable impact

What we offer

(US-ONLY) 100% of medical, dental, and vision covered including 75% for dependents
Flexible vacation days and quarterly mental health days so you can recharge
(US-ONLY) 401k plan to participate in and save towards the future
Newest Apple products to help you do your best work
Employee Resource Groups (ERGs) to support and celebrate the shared identities and life experiences of communities within CaptivateIQ

Fulltime

New

IT Training Lead

The IT Training Lead will drive technology learning and user adoption across the...

Location

United States , Delray Beach

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in IT training, instructional design, technical enablement, or learning and development
Strong knowledge of Microsoft 365
Excellent communication, facilitation, and content development skills
Ability to translate technical concepts into practical, user-friendly training.

Job Responsibility

Design, develop, and deliver IT training programs in instructor-led, virtual, and self-paced formats
Take lead in the Microsoft Copilot and AI training strategy, including onboarding, advanced use cases, responsible AI usage, and ongoing enablement
Partner with IT leadership to support new technology rollouts, system upgrades, and digital transformation initiatives
Create and maintain training content, including videos, guides, tutorials, and job aids
Identify skill gaps and develop targeted learning solutions to improve adoption and productivity
Gather feedback and measure training effectiveness to continuously improve programs.

New

K Kitchen Representative

The position includes, but is not limited to, the following essential job duties...

Location

United States , New Albany

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Excellent communication skills
Team player who can work well with others or independently
Acts with integrity
keeps commitments
Contagious positive attitude
Focuses on achieving results while having fun
Frequently bend, twist at waist, kneel, squat, stand, and walk
Occasionally climb and descend ladders
Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises
Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead

Job Responsibility

Provides excellent guest service in a fast and friendly manner
Maintains a clean restaurant environment by cleaning and performing general housekeeping duties
Prepares and serves food items in accordance with all Brand, Company, and health department regulations
Ensures product quality, food safety, and operational standards are met
Keeps accurate cash, sales, and inventory control records
Follows all government laws and safety codes
Completes reports on all incidents following our 5-minute rule policy
Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win

What we offer

Medical, Dental, Vision, Term Life and AD&D plans
Flexible spending and health savings accounts (FT)
Vacation paid time off
Company holidays paid at time and a half
Matching 401(k)
Tuition Reimbursement
Stock Purchase Plan
Employee Discount Program
Discount Meal Benefit
Wellness Plan

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Manager, Sales Incentives Strategy & ICM

Job Description

Job Responsibility

Requirements

What we offer

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