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eGain Logo eGain · Sales

Manager, Sales Engineering

United States, Sunnyvale · Job Posted December 08, 2025
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Job Description

Fortune 500 clients and government agencies trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff.

Job Responsibility

  • Lead and mentor a Sales Engineering team
  • For strategic opportunities, discover client requirements to propose tailored propositions
  • Work with newly developed eGain products to create demo story boards and scripts
  • Guide and review RFX responses

Requirements

  • 5 to 10 years of experience as a sales engineer in enterprise SaaS
  • Should have managed a team of 4 to 7 sales engineers for at least two years
  • Proficient in AI, cloud-based solutions, APIs, and integration methodologies
  • US citizenship or a Green Card held for 3 or more years
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