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Manager in Pharmacy Product Development responsible for executing pharmacy product strategy as it relates to the digital experience and creating simplicity for patients to manage their prescriptions and overall health. Focused on developing and scaling high-impact products and services aimed at improving the CVS Health customer and colleague experience.
Job Responsibility:
Lead cross-functional initiatives (between Digital, IT, Pharmacy Operations, Legal, etc.) with a strong sense of ownership, acting as a project manager to drive execution and ensure alignment across stakeholders
Be agile and dive into products that are in different phases of the product development lifecycle to support continued execution of initiatives
Design and implement processes and systems for scaled implementation of successful pilots and track progress against key milestones, including senior leadership readouts and program value reporting
Collaborate effectively with key stakeholders across business units, tailoring communication as appropriate to the audience and exercising the ability to impact and influence to drive innovation
Conduct analyses (e.g. root cause investigations, problem solving), articulating conclusions and making recommendations to leadership concisely in a variety of formats
Act as an enterprise athlete, flexing across different workstreams and priorities to support the broader organizational goals
Demonstrate innovative thinking and a willingness to challenge the status quo to improve processes, products, and customer outcomes
Develop business cases informed by qualitative and quantitative insights, create then execute test-and-learn opportunities designed to validate assumptions and demonstrate value in scaling an opportunity with a customer-first mindset
Requirements:
2+ years of experience within product management, strategy, operations, consulting, retail pharmacy, or a similar field within a highly regulated industry
Strong organizational and work planning skills and ability to manage multiple priorities independently and influence decision making
Results-oriented
possess ability to identify, analyze and solve practical problems
adjusting priorities as needed and meeting deadlines
Independent, curious, and eager to tackle a wide variety of problems and able to quickly develop deep knowledge and understanding of new domains
Ability to travel up to 5% of time for meetings, events, etc.
Bachelors Degree and/or equivalent experience
Nice to have:
5+ years of relevant work experience
Experience speaking and presenting in group environments and with senior leaders
Experience in influencing without authority
Advanced degree preferred (e.g., PharmD, MBA)
What we offer:
Affordable medical plan options
401(k) plan (including matching company contributions)
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