This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Manager, Revenue Planning Operations provides corporate support and resources to enable the implementation, adoption, and effective usage of the company’s enterprise revenue planning platform for the Food & Beverage (F&B) division. The role establishes brand standards and processes to leverage optimal system usage by properties. The role has overall project management responsibilities, liaises with internal teams and third-party vendors, manages a property taskforce, and directly supports the F&B and Finance teams at properties globally. The Manager ensures hotel teams understand, adopt, effectively and confidently use the platform by organizing structured training, communications, performance aids, and cross-functional alignment, and by offering group and individualized support. In addition, the Manager will serve as the project manager for the global Meetings & Events Optimization initiative, a cross functional project aimed at elevating commercial effectiveness, forecasting accuracy, process consistency and systems utilization across the Meetings & Events lifecycle.
Job Responsibility:
Plan and manage implementation timeline and platform enhancements
Drive standardization and develop documentation for key processes in F&B operations and reporting
Build and execute engagement, training, and communication plans
Liaise with internal Technology, Innovation, and Data (TID) team and third-party vendors
Gather learnings from properties actively using the platform
Actively engage with property taskforce
Engage with individual stakeholders to understand their perspective, challenges, and opportunities
Develop project plans and critical paths
Organize cross-functional teams across Commercial, Hotel Operations, Finance and Technology
Chair calls, capture minutes, set agendas, and manage follow-up to meetings
Conduct ongoing analysis to gather feedback from users and to identify areas of opportunity
Create regular updates for Steering Committees, Executive Leadership Team, and other key stakeholders
Lead governance routines and alignment sessions
Incorporate Operations’ perspectives, requirements, and operational impacts into planning and implementation
Drive clear, consistent cross-functional communication on platform updates or upgrades, and functionality changes
Requirements:
Bachelor’s or master’s degree in a relevant field or equivalent combination of education and work-related experience
10 years of experience working in a fast-paced comparable position, supporting delivery of major strategic projects
Demonstrated expertise with the Microsoft Office Suite is essential
Nice to have:
Hospitality, revenue management and/or Meetings & Events experience a plus
familiarity with IDeaS RevPlan, SAS technology, Amadeus Delphi, Service Now, and/or Power BI would be beneficial