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Manager, Revenue Planning Operations

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Four Seasons

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Location:
Canada , Toronto

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Contract Type:
Not provided

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Salary:

110000.00 - 120000.00 CAD / Year

Job Description:

The Manager, Revenue Planning Operations provides corporate support and resources to enable the implementation, adoption, and effective usage of the company’s enterprise revenue planning platform for the Food & Beverage (F&B) division. The role establishes brand standards and processes to leverage optimal system usage by properties. The role has overall project management responsibilities, liaises with internal teams and third-party vendors, manages a property taskforce, and directly supports the F&B and Finance teams at properties globally. The Manager ensures hotel teams understand, adopt, effectively and confidently use the platform by organizing structured training, communications, performance aids, and cross-functional alignment, and by offering group and individualized support. In addition, the Manager will serve as the project manager for the global Meetings & Events Optimization initiative, a cross functional project aimed at elevating commercial effectiveness, forecasting accuracy, process consistency and systems utilization across the Meetings & Events lifecycle.

Job Responsibility:

  • Plan and manage implementation timeline and platform enhancements
  • Drive standardization and develop documentation for key processes in F&B operations and reporting
  • Build and execute engagement, training, and communication plans
  • Liaise with internal Technology, Innovation, and Data (TID) team and third-party vendors
  • Gather learnings from properties actively using the platform
  • Actively engage with property taskforce
  • Engage with individual stakeholders to understand their perspective, challenges, and opportunities
  • Develop project plans and critical paths
  • Organize cross-functional teams across Commercial, Hotel Operations, Finance and Technology
  • Chair calls, capture minutes, set agendas, and manage follow-up to meetings
  • Conduct ongoing analysis to gather feedback from users and to identify areas of opportunity
  • Create regular updates for Steering Committees, Executive Leadership Team, and other key stakeholders
  • Lead governance routines and alignment sessions
  • Incorporate Operations’ perspectives, requirements, and operational impacts into planning and implementation
  • Drive clear, consistent cross-functional communication on platform updates or upgrades, and functionality changes

Requirements:

  • Bachelor’s or master’s degree in a relevant field or equivalent combination of education and work-related experience
  • 10 years of experience working in a fast-paced comparable position, supporting delivery of major strategic projects
  • Demonstrated expertise with the Microsoft Office Suite is essential

Nice to have:

  • Hospitality, revenue management and/or Meetings & Events experience a plus
  • familiarity with IDeaS RevPlan, SAS technology, Amadeus Delphi, Service Now, and/or Power BI would be beneficial

Additional Information:

Job Posted:
February 18, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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