Manager, Revenue Operations Job at EdTech Jobs

Manager, Revenue Operations

EdTech Jobs

Location:
United States

Category:
IT - Administration

Contract Type:
Not provided

Salary:

117000.00 - 140000.00 USD / Year

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Job Description:

Seesaw is seeking a Manager of Revenue Operations to oversee Salesforce governance and operational health for the Go-To-Market teams, fostering collaboration across Sales, Customer Success, and Marketing. The Manager of Revenue Operations is responsible for ensuring that Seesaw’s Go-To-Market teams operate on reliable, scalable systems and processes that support the full customer lifecycle. This role serves as the operational owner of Salesforce for the GTM organization and acts as the primary liaison between Sales, Customer Success, Marketing, and the Business Technology team that manages Seesaw’s Salesforce ecosystem.

Job Responsibility:

Salesforce Coordination & Governance: Partner with key stakeholders on Salesforce strategy for the GTM organization, including roadmap development, prioritization of requests, and alignment across teams
Partner with Business Technology to prioritize requests, manage backlog items, and coordinate releases
Establish and maintain Salesforce data governance standards, including data quality, security, access controls, and system scalability
Manage system change processes including documentation, testing, QA validation, and deployment coordination with Business Technology
GTM Lifecycle Management: Own the end-to-end GTM lifecycle architecture in Salesforce
Ensure Salesforce workflows accurately support sales pipeline management, renewals forecasting, customer lifecycle tracking, and expansion opportunities
Partner with internal operations and data teams to maintain a cohesive GTM systems architecture between Salesforce and other GTM systems (e.g., customer success platforms, marketing automation, analytics tools)
Support troubleshooting, user support, and operational issue resolution related to CRM workflows
Process Design & Operational Enablement: Lead process mapping initiatives across Sales, Marketing, and Customer Success teams to ensure clear and scalable workflows
Identify operational bottlenecks across the revenue lifecycle and propose system or process improvements
Translate business needs into detailed Salesforce requirements and partner with Business Technology to implement solutions
Ensure consistent communication between GTM stakeholders and technical teams regarding system changes and operational updates
Support operational readiness for new GTM initiatives including pricing changes, product launches, and market expansions
Reporting & Revenue Data Alignment: Establish reporting standards and data structures that support consistent revenue reporting and operational visibility
Partner closely with Finance to ensure alignment between Salesforce data structures and revenue reporting logic
Ensure Salesforce data is reliable and structured appropriately for pipeline reporting, forecasting, renewals tracking, and performance measurement
Team Leadership: Manage and develop a team of three responsible for Salesforce administration and GTM operational support
Prioritize operational requests against team workload to ensure timely resolution of system and process needs from GTM teams
Establish clear operational standards for documentation, system QA, and process consistency across the team
Provide coaching and development to grow the team’s expertise in revenue operations and CRM management

Requirements:

5+ years of experience in Revenue Operations, Sales Operations, or Business Operations within a SaaS or technology organization with a proven track record of driving operational excellence
2+ years of experience managing operational or systems-focused team members
Demonstrated experience owning CRM-driven GTM lifecycle and revenue operations processes, ideally within K-12 or other education-focused verticals
Strong hands-on experience and understanding of Salesforce’s full capabilities including reports, dashboards, and process automation
Strong organizational and project management skills with the ability to manage multiple operational initiatives and cross-functional requests simultaneously
Experience translating business needs into technical system requirements
Excellent communication skills with the ability to work effectively with technical teams, GTM leaders, and Finance partners
High attention to detail and a commitment to maintaining data integrity and operational reliability
Experience in both U.S. and international markets strongly preferred, with the ability to manage complex, multi-market operations

Nice to have:

Salesforce Administrator certification or equivalent hands-on experience
Experience supporting both Sales and Customer Success operational workflows
Experience managing CRM data governance and reporting standards within a growing SaaS organization
Background in supporting SaaS GTM organizations with complex sales motions (e.g., multi-product, multi-region, or partner sales models)

What we offer:

Medical/Dental + Orthodontics/Vision Coverage
401k Match
Flexible Paid Time Off
Mindfulness First Fridays
Monthly Technology Stipend
Home Office Setup Stipend
Professional Development Stipend
Paid Parental Leave
Charitable Donation Matching
Volunteer Days

Additional Information:

Job Posted:
March 22, 2026

Employment Type:

Fulltime

Work Type:

Remote work

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