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The Revenue Operations team at Qualia is a dynamic and analytical group that is central to the success of our Go-To-Market (GTM) organization. We are the strategic partners to Sales, Marketing, and Customer Success leadership, providing the insights, processes, and systems they need to drive growth efficiently and effectively. Our mission is to build a world-class operational foundation that enables the entire revenue engine to scale.
Job Responsibility:
Lead, mentor, and develop a high-performing team of 5 Sales and Marketing Operations professionals, fostering a culture of collaboration and continuous improvement
Partner closely with Sales, Marketing, and other GTM leaders to define strategic priorities, identify opportunities for improvement, and execute on key operational initiatives
Optimize the usage of our GTM technology stack to improve process efficiency and user effectiveness
Manage the end-to-end lead lifecycle, including lead scoring, routing, nurturing, and marketing attribution models to ensure a seamless handoff of high-quality leads from Marketing to Sales
Oversee core sales operations functions, including territory design and management, revenue and sales planning, and rules of engagement
Develop and maintain a suite of reports and dashboards to track key performance indicators (KPIs) across the entire funnel, from marketing campaign performance to sales pipeline health and forecasting, including the QBR, MBR, and forecasting motion
Champion data integrity within our systems through process improvements, data governance policies, and enablement for the GTM teams
Proactively identify and lead projects to streamline processes, improve system workflows, and enhance the overall productivity of the sales and marketing teams
Requirements:
5-7 years of experience in a Sales Operations, Marketing Operations, or Revenue Operations role
At least 1-2 years of direct people management experience
Proven experience leading, mentoring, and inspiring a team of operations professionals
Deep expertise in sales and marketing funnel management, lead lifecycle, and GTM processes, preferably in a B2B SaaS environment
Advanced proficiency with CRM systems (Salesforce preferred) and hands-on experience with a major Marketing Automation Platform
Strong analytical skills with the ability to manipulate data, identify trends, and provide actionable insights
Excellent project management and organizational skills, with a proven ability to manage multiple complex projects in a fast-paced environment
Exceptional communication and interpersonal skills, with the ability to build strong relationships and collaborate effectively with senior leadership and cross-functional teams
A proactive, results-driven mindset with a passion for process improvement and operational excellence
Based in Austin, TX, with the ability to work in the office a minimum of two days per week is required
Nice to have:
Experience with BI tools (e.g., Looker, Tableau) is a plus
What we offer:
Comprehensive health plans
A 401k program
Commuter benefits
Professional development
Parental leave
A flexible time off policy
Robust online onboarding program
Biweekly all hands meetings
A variety of internal virtual events to keep employees connected
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