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The Manager, Revenue Management will optimize Encore revenues through the development and implementation of pricing and discount optimization strategies. This role will work in collaboration with sales, product management and operation teams to develop data driven strategies, drive topline performance through analytics and execution on topics including but not limited to rate, demand, seasonality, discounting, industry trends, segmentation ensuring alignment within stakeholders on key Revenue Management initiatives. This position must be able to present results, translate statistical and business terminology, explain complex concepts clearly and concisely to senior members of management and the cross functional team members that the Revenue Management department supports. The Manager, Revenue Management will report to the Head of Revenue Management.
Job Responsibility
Lead pricing strategy formulation and take necessary pricing actions to enhance profitability, ensuring integrity and accuracy in all Revenue Management matters including but not limited to product pricing, discount optimization, ecommerce, and package/bundles strategies
Manage the annual pricing process through collaborate effectively with product management, sales, and operations leaders utilizing competitive and industry landscape analytics to provide pricing recommendations
Strong analytical skills/experience, able to perform monthly financial evaluation accessing price actions effectiveness, find opportunities, solve problems, and resolve issues optimally while maintaining a high level of flexibility, partnership, and integrity
Develops, evaluates, and implements complex pricing strategies and models based upon current business and competitive market dynamics to create and implement action plans that improve performance related to Net Sales, discounting, and average effective rate
Manage pricing procedure, enhance processes, onboard/train team members on all pricing activities inclusive of location set up, annual pricing process, new price generation, and discrepancy resolution
Provide training and support to Encore's sales and operations team members on revenue management best practices
Lead the development and implementation of strategic initiatives that address pricing behaviors across the organization relating to product/service pricing, discounting to drive topline
Successfully project plan and execute key revenue management projects in partnership with all necessary stakeholders and ensure deliverables match the expectations set out
Provide a high level of influence and change management leadership in implementing revenue management practices
Work with the IT organization to roadmap and implement system enhancements needed to roll out the initiatives in the field
Manage the discount approvals with the field leaders to ensure adherence to the discounting principles outlined
Manage analytics and reporting of key Revenue Management metrics including ongoing product performance review by location/market/region
Provide analytical support needed for strategic decisions on products, packages, and discount thresholds on an ongoing basis
Establish demand curves and evaluate the price elasticity of products across multiple customer segments and markets
Requirements
BA/BS degree or equivalent with specialization in finance, business, engineering, or related field of study. (MBA a plus)
7+ years of experience in revenue management or relevant business function
Excellent verbal and written communications skills at all levels within the organization, including senior leadership
Ability to work cross-functionally to influence decision makers across the organization
Self-starter with an analytical mindset and structured problem-solving approach with an ability to drive key initiatives to successful outcomes
Comfort working in ambiguity with a bent towards fast execution and iteration
Experience researching and manipulating complex and large data sets, identify trends, provide comments and recommendations
Proficiency with MS Excel required including the use of pivot tables, building models
experience with Tableau or other visualizations tools a plus
Familiar with SQL/R or other programing languages a plus
Limited travel required
Nice to have
MBA
experience with Tableau or other visualizations tools